Web 2.0 In Organizations
Introduction• Web 2.0 describes the wide range of tools that people  use to create and share information.• Designed to fos...
Different tools and techniques thatcome under Web 2.0  • Blogs  • Micro blogging    (Twitter, Yammer)  • Wikis  • Social N...
Web 2.0 at the Individual Level                Human CapitalNetwork                                       Social CapitalCa...
Web 2.0 at the Individual Level• 65 – 80% of all learning and development in an  organisation is through informal learning...
Web 2.0 at the Individual Level• The interaction between individuals  is really important in order to  facilitate knowledg...
Communication                Collaboration
Team                 UpdateMeeting   Deadlines   Status
Web 2.0 Tools for Group     Level UsageBlogs          Wikis        CPT
Web 2.0 Tools for Group     Level Usage        Blogs
Web 2.0 Tools for Group           Level Usage    Internal Blogging                External Blogging Facilitates communica...
Web 2.0 Tools for Group     Level Usage       WikiUsers provide contents        Website                         Website ow...
Web 2.0 Tools for Group     Level Usage    All employees can contribute to a wiki    Individual Knowledge gets transform...
Web 2.0 Tools for Organization        Level Usage                     Encourage Idea                        Sharing       ...
Web 2.0 Tools for Organization        Level Usage      Online Social Networking At IBM                   * 39 Social Netwo...
Online Social Networking At               IBMValue of online social networking for the business
Fiesta                 Fiesta         Fiesta Movement
BlogsWikis           Online Social           Networking               Tools
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
Web 2.0 in Organizations
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Web 2.0 in Organizations

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This presentation shows how Web 2.0 tools have been adopted by organizations to enhance learning and collaboration among employees. It also shows the use of Web 2.0 tools at the individual level, group level and organizational level.

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Web 2.0 in Organizations

  1. 1. Web 2.0 In Organizations
  2. 2. Introduction• Web 2.0 describes the wide range of tools that people use to create and share information.• Designed to foster communication and collaboration.• Over a period of time, people have understood the real potential of Web 2.0 and have started using it in educational institutions and organizations.
  3. 3. Different tools and techniques thatcome under Web 2.0 • Blogs • Micro blogging (Twitter, Yammer) • Wikis • Social Networks (Facebook, LinkedIn) • Social bookmarking and tagging • Real time collaboration tools (Instant Messaging) • Mash up • Aggregator (RSS)
  4. 4. Web 2.0 at the Individual Level Human CapitalNetwork Social CapitalCapital Knowledge Capital Intellectual Organizational Capital Capital
  5. 5. Web 2.0 at the Individual Level• 65 – 80% of all learning and development in an organisation is through informal learning.• Employees prefer to discuss work related queries and problem solving with their peers.• Web 2.0 is the fundamental shift in the way people perceive learning.• Significant amount of organizational knowledge resides in the minds of employees and they are considered as major assets of the organization.
  6. 6. Web 2.0 at the Individual Level• The interaction between individuals is really important in order to facilitate knowledge sharing within the organization.• Increased collaboration with the aid of Web 2.0 tools will increase the knowledge of the individuals and hence the knowledge of the organization.
  7. 7. Communication Collaboration
  8. 8. Team UpdateMeeting Deadlines Status
  9. 9. Web 2.0 Tools for Group Level UsageBlogs Wikis CPT
  10. 10. Web 2.0 Tools for Group Level Usage Blogs
  11. 11. Web 2.0 Tools for Group Level Usage Internal Blogging External Blogging Facilitates communication  Connects to groups outside irrespective of the hierarchy the organization Allows team members who  IBM, Google, Microsoft, otherwise would not have Sap write project related been invited to a meeting to blogs share their knowledge Blogger, WordPress  Edison’s Desk Blog
  12. 12. Web 2.0 Tools for Group Level Usage WikiUsers provide contents Website Website owner provides contents
  13. 13. Web 2.0 Tools for Group Level Usage  All employees can contribute to a wiki  Individual Knowledge gets transformed into Group Knowledge  E-Mail traffic volume gets reduced  Time spent in meetings gets reduced by 50%
  14. 14. Web 2.0 Tools for Organization Level Usage Encourage Idea Sharing Deepen Company’s Knowledge Pool Access to Knowledge Experts Reduced Communication Costs Improve Productivity
  15. 15. Web 2.0 Tools for Organization Level Usage Online Social Networking At IBM * 39 Social Networking tools * Access to employees’ Profiles * Access to online COPs * Create new organisational knowledge
  16. 16. Online Social Networking At IBMValue of online social networking for the business
  17. 17. Fiesta Fiesta Fiesta Movement
  18. 18. BlogsWikis Online Social Networking Tools

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