RapidScale CloudDesktop


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RapidScale is the global leader in Desktop as a Service. With RapidScale's CloudDesktop you can access your apps on any device globally. Let our CloudIntelligence team design the right CloudDesktop solution for you. We are the next generation computer.

Desktop as a Service is changing the way people do business in the workplace. You are no longer chained to your office computer. The world has gone mobile, and you need to keep up. With RapidScale's Desktop as a Service, you can get your applications on any device, anywhere. Take CloudDesktop with you on your tablet, smartphone, desktop, zero client, and other devices. You now have the opportunity to be more flexible and productive because you can stay connected with your company and data while having the freedom to be away from the office.

Your company’s security is one of our top priorities. Our enterprise-grade security team and software will protect your business from viruses, malware, and rogue employees at an infrastructure level. We provide 24x7x365 monitoring and support for your system. You can always be confident your data is safe. Our strict data protection policies ensure that your data is backed up and can be easily recovered when it is stored in our Tier 3, Class 1 data centers. These data centers feature full redundancy and best-of-breed solutions from leading companies including Cisco, Citrix, HP, Microsoft, NetApp and VMware. CloudDesktop is the most secure business computer solution for businesses of all sizes.

CloudDesktop is the next generation of computing. RapidScale is the leader in Desktop as a Service. Our global network and expertise in delivering applications via state-of-the-art software technologies are available on any device.

The time and money that go into traditional IT operations can essentially be eliminated with CloudDesktop. With RapidScale’s Desktop as a Service, you pay for what you use, so you don’t waste money on unneeded services. Receive automatic upgrades for your programs that will remove the hassles of purchasing and installation and stop wasting time maintaining on-site infrastructure. When you use infrastructure that we purchase, house and maintain, you free up your staff to focus on running a business.

RapidScale’s CloudDesktop is scalable and dynamic based on your application and storage needs. By using a service that is hosted virtually, you have the freedom to scale the service up or down according to your constantly changing business specifications. CloudDesktop is the solution that will always accommodate your specific needs. When you grow, we grow with you.

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RapidScale CloudDesktop

  1. 1. RapidScale CloudDesktop Training Meet the Next Generation Computer 6/16/2014 1CloudDesktop Training
  2. 2. Desktop as a Service • DaaS, Hosted Desktop, Virtual Desktop, VDI • Virtualization of the Desktop Environment • Gaining popularity because of Mobility, “BYOD”, Cost Efficiency • End user receives a virtual PC that works just like their current PC • $1 billion Industry, $49 billion Industry in 2014- Gartner 2
  3. 3. Cost Savings: • Allows organizations to consolidate the number of servers supporting desktops • Central management and deployment of applications and updates • Move to a Zero Client/Thin Client Mobility: • Employees are able to work from anywhere on any device • Good for remote users • All your files are stored in one place BYOD “Bring Your Own Device” • Employees want to BYOD • Allows organizations to still have control over their data • Standardization Desktop as a Service Benefits 6/16/2014 CloudDesktop Training 3
  4. 4. • DaaS is a differentiatesolution that avoids commoditization • DaaS creates customerloyalty andstickiness • DaaS is a provenandscalable solution • More than 50%ofCSPsare delivering DaaS solutions Why Sell CloudDesktop 6/16/2014 CloudDesktop Training 4 75% of Cloud services are for applications SMBs are up to 15% more likely to use cloud services than enterprise Hot Industries Insurance Services Education Bank and Securities Healthcare
  5. 5. Business Presentation 5 71%Need solutions for mobile work styles 60%Don’t have the resources to implement new technology solutions 56%Prefer a single source IT solution 50%Think cloud is important to their business Source: Microsoft 2012 SMB Cloud Adoption Study, Edge Strategies SMB Cloud Trends 6/16/2014
  6. 6. 6/16/2014 Business Presentation 6 IT Today and Tomorrow IT Today IT Tomorrow • IT is a large capital expense • Work only happens in the office • IT does support and maintenance • Calling the helpdesk • Smartphone and tablets are for email • IT is a monthly operating expense • Work happens wherever you are • IT drives strategic initiatives • On-demand, self-service IT • Your desktop from any device
  7. 7. 6/16/2014 Business Presentation 7 Who to Target • Wants to spend lesstimeandmoneyonIT • Has limitedITstafforexpertise • Needs to workoutsideoftheoffice • Wants to usetheirtabletorsmartphoneto work • Lacks a businesscontinuityplan • Challenged by seasonalemploymentspikes
  8. 8. • Unpredictable IT expenses are difficult to forecast • Reliant on IT for everything—software, passwords, updates, etc. • Lacks a business continuity plan to keep their business running • Wants to use their tablet and phone for more than just email • Workers cant be fully productive outside of the office Customer Challenges 6/16/2014 CloudDesktop Training 8
  9. 9. • IT spending is swallowing cash that could otherwise drive business growth • Exposure from business disruptions and disasters • Tethered to the office in order to work • Can’t attract top talent outside your region • Your competition can gain an advantage Cost of Doing Nothing 6/16/2014 CloudDesktop Training 9
  10. 10. Simple, self-service IT that gives you freedom and flexibility Pay for only what you use as a predictable monthly expense Ensure your business can whether a disruption and your employees can stay productive Key Messages to Communicate 6/16/2014 CloudDesktop Training 10
  11. 11. • Can you remember a time you couldn’t respond to a customer because you didn’t have your computer with you? • Have you ever been stuck at home, not able to work while you tended to a sick child or waited for a service appointment? • Imagine if you could unlock money from your IT budget to help grow your business. What would you do? • If employees didn’t need to work from the office, could you hire more qualified or diverse talent in another region? • If your business faced a major disaster like a fire, could you still be up and running the next day? • Have you seen your friends using their tablets for work? Ask Provocative Questions 6/16/2014 CloudDesktop Training 11
  12. 12. 6/16/2014 CloudDesktop Training 12 Question/Objection Proactive Response Will I need to buy new desktops and software… DaaS solutions deliver a high-definition experience to any device, even your aging devices that are due for an upgrade. There are no upfront costs, no new hardware or software to buy and you only pay for applications and IT services you use. How do I get to my information? Is it secure? All of your data and applications are centrally stored and backed up in the CSPs data center. You securely access your desktop, apps and data with an encrypted connection from any device, anywhere. Won’t this make IT jobs obsolete… IT staff are freed from mundane, low-value tasks such as desktop support, updates and responding to fire drills. Instead, they can focus on strategic initiatives the help fuel business growth. What project have you always wanted to do? I can already read email from my phone or tablet… What about all the apps and data you use to run your business. DaaS solutions make any device a desktop workspace with full access to all of your apps and data. We backup our data in case of a disaster. Isn’t that enough… Backup is just one part of the business continuity play. DaaS solutions not only ensure that applications and data remain available, but that your workers can stay productive from any location, using whatever device they have available. Responding to Objections
  13. 13. Intrinsic Benefits of CloudDesktop 6/16/2014 CloudDesktop Training 13 Business Continuity Work-Life Balance Business Agility Predictable IT Costs Redefine the Role of IT Control and Compliance
  14. 14. 6/16/2014 CloudDesktop Training 14 o Any device, business or personal o Better than PC performance o Seamless app integration o Self-service IT
  15. 15. 6/16/2014 CloudDesktop Training 15 Any Mobile Device
  16. 16. 6/16/2014 CloudDesktop Training 16 Any Desktop or Laptop
  17. 17. Zero Client: No O/S, Inexpensive, Long Lasting, Low Power Requirements, Easy to Replace. Supports Multiple Monitors Thin Client: O/S (Linux or Windows Based). Supports Multiple Monitors, More Flexibility CloudDesktop 6/16/2014 CloudDesktop Training 17
  18. 18. 6/16/2014 CloudDesktop Training 18 Simple User Management CloudPortal Services Manager Single, self-service interface for customers •On-demand IT •No help desk calls •Add/moves/changes •Reset passwords •Shop for new services
  19. 19. 1. How many devices (desktops, laptops, zero clients, thin clients, tablets) need to be refreshed in the next 12-24 months? 2. How much of your time goes to maintaining devices (desktops, laptops, zero clients, thin clients, tablets)? 3. What applications are you running on your desktop today? 4. Do your employees want to BYOD? CloudDesktop 6/16/2014 CloudDesktop Training 19
  20. 20. rapidscale.net Contact Information RapidScale 100 Pacifica Suite 100 Irvine, CA 92618 (949) 236-7007 6/16/2014 CloudDesktop Training 20