The New Enterprise Social (UK)

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The New Enterprise Social (UK)

  1. 1. Raona UK
  2. 2. GO TO SOCIAL Welcome to the Responsive Enterprise Pablo Peris – Director Pablo.Peris@raona.com
  3. 3. CEO ENTERPRISESOCIAL The Enterprise Social from different point of views CEO Marketing Community Manager Sales HR Project Manager
  4. 4. INFORMATION BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY The digital forces in the Enterprise
  5. 5. VALOR DE NEGOCIO BUSINESS VALUEBUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  6. 6. CEO I want a united and aligned company A company without silos in our departments A more agile company that reacts quickly and in a responsive way I want to know at first-hand what is going on in my company I want to be closer to my employees
  7. 7. Sales & MKT ENTERPRISESOCIAL MKT & Sales I want to get better results from my campaigns. I want to be closer to my workforce I need information from the sales points in real time I would like to involve my supplier in the creative process I want to be aware of the quality content that is generated within my company
  8. 8. Project Manager I would like to resolve my questions quicker I would like to collaborate more efficiently with my team, regardless of time or location I want everyone to be aware of the deadlines and the projects status
  9. 9. Community Manager Our company’s knowledge base is a great asset and I would like to share it in our social networks, such as Twitter, LinkedIn, Facebook etc. I want to work closer with the Information Champions of my company. I want to send relevant information to my colleagues based on their roles and their main concerns.
  10. 10. BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  11. 11. Governance Plan Left side Classified Archived Formal One - Many Social Right side Tags Conversations Real Time Feedback Many - Many
  12. 12. Right side ORDER How is my information going to grow? Where should I store my documents? How should I classify my documents? What process should I start? When? Who has access? Is this searchable? Elements Workflows Task Classifications Metadata Procedures Transactions Databases Approved versions Deliverables Digital Signature Compliance … GOVERNANCE PLAN Good Practices, Procedures, Hierarchies for Information
  13. 13. Elements Conversations Tags Feedback Opinions Likes Share Trends Real Time Activity Timelines Notes Chats Engagement … Right side SOCIAL What are we talking about? Who is participating? What is interesting to me? Are there new initiatives? Is there any value in the content generated? Is this helping my business? Define and prioritise the use case that really adds value to our businessSOCIAL PLAYBOOK
  14. 14. + PERFORMANCE TEST WORKING ON A CONTRACT…
  15. 15. COMING SOON WITH OFFICE…
  16. 16. NOW BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  17. 17. I WANT RELEVANT INFORMATION DELIVERED TO ME EXACTLY WHEN I NEED IT PUSH NOTIFICATIONS
  18. 18. CONTENT CURATION BUT TOO MUCH INFORMATION IS ALSO A PROBLEM
  19. 19. CONTENT CURATION WE NEED TO DEFINE RULES TO DISTRIBUTE CONTENT
  20. 20. RELEVANT INFORMATION THE RESPONSIBLE FOR EACH COMMUNITY LOOKS AFTER THE INFORMATION THAT IS DELIVERED TO ME.
  21. 21. MY TILES I DECIDE WHAT APPEARS IN MY HOME PAGE
  22. 22. INTEGRATED WITH WORKFLOWS WE INTERACT WITH THE INFORMATION IN THE SAME WAY THAT WE CONSUME IT
  23. 23. ANYTIME, ANYWHERE THERE IS A THINNER LINE BETWEEN WORK TIME AND OUT OF OFFICE TIME
  24. 24. DELIVERY BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  25. 25. What is User eXperience INTERACTION Mechanism that provides to the users exactly what they need when they need it USABILITY Comprehend the application. You know where the information should be. You embrace the paradigm behind it. VISUAL DESIGN PERSONALISATION The ability to convert the application into MY APPLICATION Present the information in a way that it is quickly understood and appealing at the same time
  26. 26. WEBPART SYNDROME CONTENT IS KING, NO SPACE
  27. 27. TIMELINE DYNAMIC INFORMATION, ALWAYS UP TO DATE Webparts Timeline
  28. 28. INFORMATION NOW Jan Hernandez My Links Polls Lastest Docs
  29. 29. MULTI DEVICE
  30. 30. TIMELINE FILTERED INFORMATION THE INFORMATION STILL NEEDS TO BE RELEVANT TO YOU
  31. 31. TRENDS
  32. 32. SOCIAL BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  33. 33. BASED ON COMMUNITIES PEOPLE ORGANISED AROUND SHARED INTERESTS OR GOALS
  34. 34. SOCIALISE YOUR PROCESSES ALSO MAKE SOCIAL YOUR CORPORATE APPS AND PROCESSES
  35. 35. INTEGRATED WITH SOCIAL NETWORKS INTEGRATE YOUR CONTENT WITH TWITTER OR ANY OTHER EXISTING SOCIAL NETWORK PROTECTED ACCOUNTS PUBLIC ACCOUNTS
  36. 36. SECURITY BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY INFORMATION
  37. 37. INFORMATION SECURITY A chain is only as strong as its weakest link- is your information secure? My systems are secured but my employees use their own devices. I don't want my data to be in the cloud but I know that many employees are using cloud services I have VPN, access control, strong policies but one of my collaboration sites is not using https
  38. 38. INFORMATION BUSINESS VALUE GOVERNANCE SOCIAL NOWDELIVERY SECURITY The digital forces in the Enterprise
  39. 39. Corporate W8 App developed by 2014, European finalist Best Mobile Solution for SharePoint
  40. 40. THANK YOU! Pablo.Peris@raona.com

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