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Customer Engagement Raveolution - Dennis Fois

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Customer Engagement Raveolution - Dennis Fois (Opening & Close)

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Customer Engagement Raveolution - Dennis Fois

  1. 1. Emotion?
  2. 2. CHALLENGER BRANDS
  3. 3. SAY MY NAME, SAY MY NAME The rise of personalisation
  4. 4. DIGITAL……..BEHAVIOUR
  5. 5. CONTENT
  6. 6. Me, My Selfie and I
  7. 7. A DIFFERENT PERSPECTIVE: INSIDE OUT VS. OUTSIDE IN
  8. 8. WHERE DO WE START?
  9. 9. “AS WE LOOK AHEAD IN TO THE NEXT CENTURY, LEADERS WILL BE THOSE WHO EMPOWER OTHERS.”
  10. 10. Empower your customers and employees
  11. 11. What are you hoping to achieve by looking back
  12. 12. LET’S GET REAL... REAL… change REAL… conversations REAL… creative REAL… time!
  13. 13. Being proactive is the foundation of the other successful habits

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