Principal Consultant, Customer Engagement at Slalom Consulting
Jul. 21, 2013•0 likes•3,744 views
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How to develop and execute your content strategy yourself
Jul. 21, 2013•0 likes•3,744 views
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Learn how to build your brand and then create a content strategy to keep current customers and attract new ones. Why content marketing? It has the highest ROI and is the most effective approach for small businesses.
6. @RaniMonson@RainMakingMkt
Seth Godin’s Definition of a Brand
A brand is the set of
expectations, memories, stori
es and relationships
that, taken together, account
for a consumer’s decision to
choose one product or service
over another.
7. @RaniMonson@RainMakingMkt
Your Brand
• Brand is the single
largest asset of any
organization
• Your job is to protect
the brand by
communicating clearly
& consistently what the
brand stands for
– And what it doesn’t
represent
9. @RaniMonson@RainMakingMkt
Your Branding
• A clear set of
short, concise messages
that communicate the
benefits of the brand
• Establishing an image
and communicating it
consistently is required
for any brand to
establish itself and to
build awareness
• This becomes the
platform for all
communication tactics
and marketing efforts
12. @RaniMonson@RainMakingMkt
Stuck?
• Ask you customers
– Why did they hire you
– Consider a survey
• Look at companies /
brands you aspire to
emulate
• Review keywords
being searched for on
Google in your field
• Know the competition
14. @RaniMonson@RainMakingMkt
What is Content, Exactly?
• Content = Information
• Information (aka content) can take many
forms and formats
– Text
– Photos
– Infographics
– Testimonials
– Audio
– Video
@RaniMonson
15. @RaniMonson@RainMakingMkt
Don’t Confuse Social Media With Content
• Businesses rush to jump on
social media
• Often don’t stop to think
– What they want to say
– Who they want to say it to
– aka a Content Strategy
• Key is to remember social
media is a vehicle - only
– It drives traffic to your content
– But your content isn’t Social
Media
@RaniMonson
18. @RaniMonson@RainMakingMkt
Examples:
• White papers
• ebooks
• Infographics
• Case studies
• how-to guides
• Q&A’s
• Photos
• Testimonials
• Video
• Audio
Content Marketing means
creating and sharing valuable free
content to attract and convert
prospects into customers, and
customers into repeat buyers
19. @RaniMonson@RainMakingMkt
Why Content Marketing Works
• Demonstrates your
expertise
• Provide a sense of who
you are and how you
work – before they buy
• Create trust and loyalty
when you’re giving
something away for free
– People buy from someone
they trust
• Attract targeted prospects
aligned with your content
21. @RaniMonson@RainMakingMkt
Importance of Content Increasing
• 91% of now use content
marketing
• 54% of plan to increase or
significantly increase content
marketing spend over next 12
months
• On average, 33% of the
marketing budget will be spent
on B2B content marketing
• And the amount being spent is
growing!
– Hello career change!
25. @RaniMonson@RainMakingMkt
Think About Your Target Audience(s)
• Current Customers
– Much cheaper /
easier to keep them
vs. finding new ones
• New Customers
• Are these the
“same” or
“different”?
26. @RaniMonson@RainMakingMkt
How Can You Help Them?
• Share info that will
make them sleep
better at night
• Help them do their
job better
• Impress their boss
• Sound super smart /
funny at a cocktail
party
• Your content is for
these people!!
• They are the
essence of your
content strategy
29. @RaniMonson@RainMakingMkt
Content Calendar
• Plan ahead to reinforce
your key messages
• Block out rolling 13
months of what you
know
• Holidays
• Seasons
• Industry events /
conferences
• Your vacation
33. @RaniMonson@RainMakingMkt
Curate Content for Calendar
• It Doesn’t All Have to be Original
– Content you curate is created by someone
else
– And you give them credit for their work
• Don’t plagiarize, steal, etc.
– It’s bad content karma
• Sources:
– Industry websites / trade publications /
analysts
– Your business partners
– Guest bloggers
– Competitors
@RaniMonson
34. @RaniMonson@RainMakingMkt
Create Evergreen Content
What is it?
• It’s always relevant /
green
• Plan: Ready ahead of
time
• Have a list handy – plug
in as needed
Examples
• FAQs
• Case studies
• Lessons learned
• Recycle popular content
• Guest writers
• How-to guides
• Q&A
• Historical industry info
• Calendar of events
35. @RaniMonson@RainMakingMkt
Augment With Timely Content
Typically safe:
• Industry news
• Emerging trends
• Data / facts
• Research reports
Be careful with:
• Current events
• Politics
• Religion
37. @RaniMonson@RainMakingMkt
Share Content
• Post to blog
• Repost / repurpose
your own content
– Share on LinkedIn /
social
• Start a dialogue
– Email newsletter
• To Do:
– Identify where to
share
38. @RaniMonson@RainMakingMkt
Additional Tips
• Read your content to
yourself – out loud
• Ask someone else to read it
• It’s digital!
– You can always fix it later |
Hit delete
• Schedule a deadline for
yourself
– Withhold things you like
until you do it
• Yes punish yourself
• If it just isn’t going to
happen…
– Consider paying someone
else to do it
– That way it will get done
@RaniMonson
Content is the best way to engage potential customers, but creating it is one of the most challenging things for businesses. But it doesn’t have to be! Come learn how 82% of marketers use content to drive sales. You’ll leave ready to create your own Content Strategy that you can execute yourself. Bring your questions and be ready to participate in an interactive session that will you laughing.