How to maintain_motivation_and_positive_attitudes_slideshow--icsa
How To Maintain Motivation andPositive Attitudes During Tough Times Presented by Jan Baller Owner—POTENTIAL PLUS+
What is Emotional Intelligence?• The ability to sense, understand, and intelligently apply the power of EMOTIONS as a source of human energy, information, and influence.• Emotional Intelligence requires that we learn to ACKNOWLEDGE AND VALUE FEELINGS in ourselves and others• That we appropriately respond to them, effectively applying the POWER of EMOTIONS in our daily life and work.
What is Emotional Intelligence?From Executive EQ by Robert Cooper and ayman Sawaf• Knowing how you and others FEEL and what to do about it• Knowing what feels GOOD, what feels BAD, and how to get from BAD TO GOOD!
Emotions are Raging in the Workplace Today• What emotions are people feeling?
Attitude Management• Attitude is a function of FOCUS.• To manage your attitude, you have to CHOOSE to focus on the POSITIVES.• Focus on the good in yourself• Focus on the good in your job• Focus on the good in others• Focus on the good in every situation.• How can we help our people focus on the positives?
The Secret of Attitude Management• Attitude is a mindset, or a system of beliefs• Attitude comes from WITHIN• Specifically, it comes from the way we WAY WE PROCESS INFORMATION• What causes you to lose your positive attitude?
The Secret of Attitude Management • This is the process that produces my attitude! EXPERIENCEKEY INTERPRETATION SELF-TALK EMOTION REACTION We can’t control events in our life, but we can control how we interpret events, and in that way we control the most important controllable—our attitude. In terms of emotional intelligence, this is how we produce/control the emotions we feel
The Secret of Attitude Management IN TOUGH TIMES, WE HAVE TO BE EXTREMELY DISCIPLINED ABOUT OUR SELF-TALKWE HAVE TO MANAGE OUR OWN ATTITUDES SO WE’LL BE POSITIVE UNDER PRESSURE EMOTIONS ARE CONTAGIOUS EMPLOYEES ARE WATCHING TO SEE HOW WE’RE FEELING AND HOW WE HANDLE THINGS PRACTICE BY PLAYING THE BAD NEWS, GOOD NEWS GAME
PRACTICE IN ATTITUDE MANAGEMENT• Things that tend to make me negative, or stressed, or angry:• The bad news is:• But the good news is:• The bad news is:• But the good news is:
ATTITUDE SHAPER OR ATTITUDE REFLECTOR?• ATTITUDE SHAPER • ATTITUDE REFLECTOR• Manages their attitude • Picks up and mirrors negative• Remains positive even when attitudes around them others are not • Becomes negative if others• Is able to find the good news become negative when no one else can • Voices the concerns of their• Influences others positively team, but does nothing to• Leaders are attitude shapers influence a more positive viewpoint
Group Exercise• Please brainstorm and create a list:• What are people in your group negative about?• Next, work with your team and set up some team ground rules to maintain “Positivity”• Work with your table to write ground rules that will help your teams stay positive. Write them here:
Some Possible Ground Rules for Positivity• Model a positive attitude yourself• Glance at the negatives: focus on the positives• Focus on what’s best, fix what’s wrong• Solve problems: don’t allocate blame• Take action: Find the “can-do’s”• Don’t waste time worrying, moaning, groaning. Be a part of the solution• Support each other. Support your leaders.• Give others the benefit of the doubt• Before being negative, get more information: don’t jump to conclusions• Stay open to possibilities
Three Types of Employees 26% Engaged—loyal and productive 55% Not as engaged—do what is required of them19% Actively disengaged—unhappy and spreading their discontent THE LINK BETWEEN PEOPLE AND PERFORMANCE The most “engaged” workplaces (top 25%) were: 50% more likely to have lower staff turnover 56% more likely to have high customer loyalty 38% more likely to have high productivity 27% more likely to report higher profitability From Now, Discover Your Strengths by Marcus Buckingham, and Donald O. Clifton
Things to Remember About Motivating People in Tough Times• People want to be engaged—they want to contribute• Engage them in solutions to keep motivation high• Empower them to help you make your business as positive and profitable as possible• Be open and transparent with them• Lead them by keeping your own morale and enthusiasm high• Tell them how important they are to your success—especially in tough times