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Lessons Learned Building Moz

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Lessons Learned Building Moz

  1. 12 Lessons Learned Building SEOmoz Rand Fishkin, CEO Download at http://bit.ly/mozlessons2012
  2. $450K+ in personal debt sucks… a lot.
  3. On track for $20mm+ this year
  4. #1: Establish Core Values http://www.seomoz.org/blog/what-we-believe-why-seomozs-tagfee-tenets
  5. #2: Stick to Your Values, (Especially When It’s Hard) “The core values embodied in our credo might be a competitive advantage, but that is not why we have them. We have them because they define for us what we stand for, and we would hold them even if they became a competitive disadvantage.” - Ralph S. Larsen, CEO of Johnson & Johnson http://www.jimcollins.com/article_topics/articles/good-to-great.html
  6. #3: Build a Team that Matches Your Values http://blog.eladgil.com/2012/04/never-ever-compromise-hiring-for.html
  7. #4: Marketing Matters as Much as Product http://www.seomoz.org/blog/i-disagree-with-fred-marketing-is-for-companies-that-have-great-products
  8. #5: Make Customer Acquisition Cost a Competitive Advantage Paid Channels Only 15% of Moz’s customers come via paid channels; hence our cost to acquire customers is ~$73 and payback period is 0.7 months! This Inbound meant we could grow and invest, even when we couldn’t raise outside funding.
  9. #6: Don’t Be Afraid of Letting People Go
  10. #7: You Are Not the Customer.
  11. #8: Don’t Let Outliers Become a Yardstick or a Trend AKA: You are not these five companies
  12. #9: Humility is the Most Overlooked, Undervalued Trait in Startupland
  13. #10: The Price of Success is Failure After Failure After Failure. This is when Geraldine started her blog
  14. #10: The Price of Success is Failure After Failure After Failure. This is where people usually give up.
  15. #10: The Price of Success is Failure After Failure After Failure. Past 3 months are averaging 3.5K visits/day
  16. #11: Best Way to Get Startup Experience – Join a Startup
  17. #12: Don’t Go It Alone
  18. Download this deck: http://bit.ly/mozlessons2012

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