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Leadership and Motivation
Welcome to India – or shall I say welcome Home
Thank You.
• ህንድ ወደ እንኳን ደህና መጡ ወይም እኔ አቀባበል መነሻ ማለት ያለብን
• አመሰግናለሁ.
• hini...
Leaders of the Past
• Leadership is wherein a person influences and motivates others to get involved in accomplishment of ...
Leaders of the Past
• Muhammad
• Led his people out of persecution and mistreatment. He led his people to a number of migr...
Leaders
Successful leaders of organisations need crucial attributes and skill sets, such as:
• A vision of where they are ...
Mission Command
Mission Command is a style of military command promoting
decentralised command, freedom and speed of actio...
Case Study-Lead Banker-Canara Bank
-CMD B. Ratnakar
• Canara Bank was founded on July 1, 1906 by Sh. Ammembal S. Pai.
• 14...
Case Study-Lead Banker-Canara Bank
-CMD B. Ratnakar
What made Canara Bank stand out
• Dedicated Staff Members
• Banks dedi...
Case Study-Lead Banker-Canara Bank
-CMD B. Ratnakar
• Customer Service- A satisfied Customer is a live wire who spreads th...
Canara Bank-Leader in Indian Banking-Rs/Cr
Year Deposit Advance Profit G% Paid Capital Dividend Branches G% Staff G%
1969 ...
Comparative Analysis Top 5
Nationalized Banks 31st December 1987-Rs/Cr
Banks Capital Reserves Net Profit Wkg. Funds Deposi...
Source –BusinessWorld November 2012 Based on March 2012 data.
http://www.businessworld.in/c/document_library/get_file?uuid...
Dearth of Leadership in India
1857-The Sepoy Mutiny or The first War of Independence
Despite the limitations and shortcomi...
George Beresford
Manager –Delhi Bank 11th May 1857
• George Read Edward Beresford 1815-1857..George was manager of The Del...
No Dearth of Leadership in India
2nd Lietenant Arun Khetarpal
17 Horse (Poona Horse)
Indo –Pak War -1971
Son of:Brigadier ...
Faculty
Rajesh Rampal is a Chartered Accountant. He has worked with premier Corporate Sector
Companies in India and in the...
Feedback -Faculty
Is Business a battle?
If YES then what better place to train than a battlefield.
-----------------------...
New Leaders in the Country???
• Narendra Bhai???
• Rahul???
• Manmohan???
• Mamta???
• Mulayam???
• Dhoni!!!
• Advani???
•...
Niftleadership
Niftleadership
Niftleadership
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Niftleadership

  1. 1. Leadership and Motivation
  2. 2. Welcome to India – or shall I say welcome Home Thank You. • ህንድ ወደ እንኳን ደህና መጡ ወይም እኔ አቀባበል መነሻ ማለት ያለብን • አመሰግናለሁ. • hinidi wede inikwani dehina met’u weyimi inē āk’ebabeli menesha maleti yalebini • āmeseginalehu.
  3. 3. Leaders of the Past • Leadership is wherein a person influences and motivates others to get involved in accomplishment of a particular task. All great leaders led people to innovative methodoligies and new ideologies. Masses have been led by Leaders, who usher their people into a modern world. • Mahatma Gandhi • After completing law from London, he became the most important part of the Indian freedom struggle. His policy of non-violence and protest through civil disobedience eventually succeeded. His main characteristics were resilience, knowledge, people-skills, motivational approach and leading by example. • George Washington • George Washington was the leader of the American Revolution and the first president of US. He was a visionary whose vision has endured for more than 200 years. What made Washington great was his foresight, vision, strategic planning and his ability to lead people to success. • Abraham Lincoln • The 16th president of USA was in office during the American Civil War. He kept the people together and is the only reason that the nation did not breakup.. He ended slavery by signing the Emancipation Proclamation. His greatest traits were determination, persistence, beliefs and courage. • Adolf Hitler • One of the greatest leaders of all time. After becoming the chancellor of Germany in 1933, he was responsible for one of the greatest economic and military expansions the world has ever seen. Strategic planning. His oratory skills, propaganda and planning made him a leader par excellence.
  4. 4. Leaders of the Past • Muhammad • Led his people out of persecution and mistreatment. He led his people to a number of migrations and successful victories in wars against armies much larger than theirs. Courage, motivational approach, persistence and decision-making were his hallmarks • Mao Zedong • Mao was the founding father of the People’s Republic of China. He successfully endured and repelled the invasion by Japan during WW II. Today China is a world power. • Nelson Mandela • The first South African president elected in fully democratic elections. Mandela was also the main player in the anti-apartheid movements. Perseverance, focus and will. • Julius Caesar • One of the greatest military leaders of all time-I came I saw and I conquered. He was responsible for reforming the Roman government and laid the foundation to a great empire. Decisiveness, boldness, eagerness, motivation, opportunism and strategic planning. • Winston Churchill • Prime Minister of Britain from 1940 to 1945, he led his country against Nazi Germany during WW II. determination, perseverance and undying devotion to his country and final objective. •
  5. 5. Leaders Successful leaders of organisations need crucial attributes and skill sets, such as: • A vision of where they are going • the ability to inspire, motivate and effectively lead those around them • a cool head in a crisis These factors require a high level of self awareness and emotional intelligence (EQ). For senior leaders EQ is more important than IQ. Successful leaders know themselves, can quickly read situations, chose from an array of leadership styles and act decisively for optimum impact. The learning of management theory or process will not alone condition people to think logically and rationally, or offer a range of responses available for foreseeable outcomes. A person emotionally unprepared for a crisis may panic and freeze, like a deer caught in the headlights. Worse, he or she may grab onto a random course of action for fear of looking indecisive. Even a good strategy is often undermined by poor communication or the inability to delegate effectively — all failings in emotional intelligence.
  6. 6. Mission Command Mission Command is a style of military command promoting decentralised command, freedom and speed of action, and initiative. Subordinates, understanding the commander's intentions, their own missions and the context of those missions, are told what effect they are to achieve and the reason why it needs to be achieved. They then decide within their delegated freedom of action how best to achieve their missions. Mission Command is closely related to civilian management concept of empowerment. Mission Command is a leadership model that Empowers active leadership at all levels, not just from the top. It creates an environment for leadership and initiative to flourish and the need for clarity of purpose and unambiguous communication. The principle of Mission Command was followed by Admiral Horatio Nelson of RN.
  7. 7. Case Study-Lead Banker-Canara Bank -CMD B. Ratnakar • Canara Bank was founded on July 1, 1906 by Sh. Ammembal S. Pai. • 14 Banks were Nationalised on July19,1969. • Canara Bank was 6th in Ranking in terms of Deposit and Advances as on Last Friday of June 1969. • B Ratnakar took over as CMD in 1973 -1988. He had joined the Bank as Officer Trainee in 1956. His vision was as precise as a Goal. He formed a Strategy – Business Plan in 1980 and this involved even Guest Speakers, Consultants and even competitive Banks Managers to formulate Business plan. • Long range planning was introduced in 1982/3 with the • MISSION: Improving the Quality of Life by pursuit of excellence. • -Best Customer Service • H.R. Development • Growth in Deposits/Advances • Product/Process Innovation. • Exploring new pastures RBI introduced 2 years plans from 1985
  8. 8. Case Study-Lead Banker-Canara Bank -CMD B. Ratnakar What made Canara Bank stand out • Dedicated Staff Members • Banks dedication to its staff- B. Ratnakar: I am interested in my staff not in the Bank. I want to nourish the talent in the Bank. • Training-Improving the Behavioral and Managerial skills and Leadership development. • Competitive Spirit • DELPHI: Developing excellence through learning Process for Higher Involvement. 2000 people annually trained. • Reward High Performers-Posting in London/Middle East. • Interface –face to face Communication was preferred. Branch to Division. Division to Circle. Circle to Head Office. • Promotions: 25% promotions were reserved for High performers. • Innovative and Marketing Strategy: Experimentation is a must for renewal and improvement. Our aim is to reach higher in the ladder and excel year after year in various fields of activity. There is a thrill which rejuvenates us all for seeking a life full of achievements and a sense of fulfillment. -B. Ratnakar . • Introduced new products: Credit Cards, Canbank Financial, Canfin Homes, CanBank MF. • Internal Competitiveness.
  9. 9. Case Study-Lead Banker-Canara Bank -CMD B. Ratnakar • Customer Service- A satisfied Customer is a live wire who spreads the good word. • Image: Press, TV, radio, Internal Magazine –Shreyas World Bank on Canara Bank: CB has in recent years developed a reputation as a highly innovative aggressively managed and responsive Bank and this is reflected in its rapid growth of operations. Over the last 5 years it has outstripped its competitors by a wide margin as measured by virtually all the major performance indicators. Best compliment from SBI: We have been annoyed by Canara Bank by its ambitious attitude to compete with SBI and all this is due to a dynamic and brilliant Chairman.
  10. 10. Canara Bank-Leader in Indian Banking-Rs/Cr Year Deposit Advance Profit G% Paid Capital Dividend Branches G% Staff G% 1969 185.24 125.47 0.55 1.75 0.13 368 7198 1970 239.92 168.98 1.03 87 1.75 0.26 504 37 8876 23 1971 294.11 185.33 1.39 35 1.75 0.31 601 19 10415 17 1972 365.3 225.8 1.46 5 1.75 0.27 688 14 12382 19 1973 443.98 282.15 1.47 1 1.75 0.23 739 7 14359 16 1974 548.63 356.55 1.89 29 1.75 0.25 813 10 15422 7 1975 706.91 477.11 1.94 3 1.75 0.25 906 11 16472 7 1976 900.36 661.91 2.33 20 1.75 0.25 1013 12 18763 14 1977 1083.51 713.14 2.81 21 1.75 0.26 1102 9 21393 14 1978 1361.44 845.21 3.21 14 5 0.26 1162 5 21065 -2 1979 1572.42 1021.32 3.76 17 5 0.26 1201 3 26419 25 1980 2099.06 1172.29 4.26 13 5 0.26 1284 7 29035 10 1981 2545.81 1448.61 4.47 5 5 0.26 1355 6 32200 11 1982 3036.93 1726.08 4.57 2 5 0.27 1393 3 35790 11 1983 3448.81 2140.26 4.96 9 7 0.46 1444 4 39772 11 1984 4324.53 2813.84 5.51 11 7 0.51 1526 6 42818 8 1985 5628.22 3560.23 11.01 100 29.5 1.01 1841 21 46640 9 1986 6818.39 4168.4 18.16 65 41.5 4.66 1844 0 48079 3 1987 7878.43 4659.28 44.97 148 41.5 6.47 1864 1 48404 1
  11. 11. Comparative Analysis Top 5 Nationalized Banks 31st December 1987-Rs/Cr Banks Capital Reserves Net Profit Wkg. Funds Deposits Advances Dividend PNB 100.00 92.95 25.00 10139.00 92149.00 4397.00 0.75 Canara 41.50 200.00 44.97 9622.00 7873.00 4659.00 6.47 BOI 84.00 80.82 16.15 11430.00 10532.00 6361.00 6.51 BOB 68.00 92.94 21.75 12095.00 8579.00 4672.00 7.00 CBI 75.99 35.01 13.28 8613.00 8353.00 3851.00 4.18 PNB Canara BOI BOB CBI Net Profit 25 44.97 16.15 21.75 13.28 0 5 10 15 20 25 30 35 40 45 50 Rs/Cr Net Profit-Top 5 Nationalised Banks for YE 31December 1987
  12. 12. Source –BusinessWorld November 2012 Based on March 2012 data. http://www.businessworld.in/c/document_library/get_file?uuid=1faa14bf-742b-4d49-bcca-7c2edb79b19a&groupId=520986 INDIA’S FASTEST GROWING BANKS
  13. 13. Dearth of Leadership in India 1857-The Sepoy Mutiny or The first War of Independence Despite the limitations and shortcomings of the Nationalists, their effort was laudable as a patriotic and a progressive step towards attainment of the final objective of Independence from foreign rule. This failed effort was in a way India's greatest victory, as it was a source of inspiration for national liberation, which was finally achieved through non-violent means, under the auspices of a great son and leader of India, Mahatma Gandhi. The additional ninety years of inter-action under the British prepared India on a path to be a world leader of the 21st century. One big question? We say 1857 was the first war of independence. Were any of our leaders of that time fighting a war? Anybody who has rudimentary knowledge of the 1857 rising knows that our leaders fought their own battles and never a war for the nation. On the contrary, the British fought the war, under one Commander in Chief first George Anson and when he died General Sir Patrick Grant and then General Colin Campbell. The Indians never ever saw the big picture, they started a Rising but had no plan or strategy or a leader to lead them to final victory. It was the dearth of leadership that doomed the Rising. British victory was due to leadership, strategy and innovative ideas put into practice at the right time and place. Arthur Moffat Lang, Bengal Engineers describes in his diary records:
  14. 14. George Beresford Manager –Delhi Bank 11th May 1857 • George Read Edward Beresford 1815-1857..George was manager of The Delhi Bank in India. He was also an author, a photographer and an archaeologist. He married Sarah Purdy in 1836. They had 7 children. On 11/05/1857, George, his wife Sarah and 5 children were all massacred at Delhi during the Indian Mutiny. They fought with the intruders before they died and killed 2. • Mr. Gupta a Bank Manager with SBP was killed by robbers on duty in Delhi. I had met him and he was a very nice person and Manager. • Bhama Shah a Trader and Banker presented all his wealth to Rana Pratap to continue to fight. How much did our private Bankers contribute to Uttarakhand floods?
  15. 15. No Dearth of Leadership in India 2nd Lietenant Arun Khetarpal 17 Horse (Poona Horse) Indo –Pak War -1971 Son of:Brigadier M.L. Khetarpal AVSM (Corps of Engineers) Born on/at: 14 October 1950/ Pune, Maharashtra. He was commissioned in the 17 Horse (17 H) on 13 June 1971. 17 H has the unique distinction of having been awarded 2 Victoria Crosses and 2 Param Veer Chakras. Brigadier Naser of 13th Lancers, the Pakistan army described Arun as the ‘Insurmountable Rock’ who did not let them succeed. In recognition of 2nd Lt Arun Khetarpal’s supreme sacrifice at the young age of 21 the IMA has named a building as KHETARPAL through which all cadets pass to become officers.
  16. 16. Faculty Rajesh Rampal is a Chartered Accountant. He has worked with premier Corporate Sector Companies in India and in the process dealt with leading financial Institutions of the world namely ICICI, SBI, IDBI, IFC (W) and EADB. He has also worked during the project phase in India of two Fortune 500 companies viz. GKN plc and Degussa AG. He was Manager Corporate Finance-I in Ranbaxy Laboratories Limited from 1991 till 1996 and also looked over the financial aspects in Technology Transfer Engineering and R&D Divisions of this company. He spent two years in Uganda, East Africa working with Cable Corporation Ltd., set up with Japanese Collaboration- Hashimoto. He also worked with India's premier Economic Think Tank – Indian Council for Research on International Economic Relations, where he rubbed shoulders with many Economists of International repute. He has delved in Insurance, Stock Markets and Corporate Sector Training. He wrote a book 'The Divine Stranglers- A Story of Thugs and Thuggee Sleeman' that details the life and times of 19th century world across three continents in historical fiction form. He has lectured and made presentations on 'Organised Crime in the Garb of religion in 19th century India- Thuggee' in the Intelligence Bureau, National Institute of Criminology and Forensic Sciences, India International Centre and Royal Military Police HQ in Southwick Park, Hampshire, U.K. He has also made presentations on 'The Siege and Assault of Delhi 1857- A Case Study for any Army that wishes to punch above its weight' in Gurkha Museum, Winchester, Royal Armed Medical Corps Museum and the Duke of Cornwall Light Infantry Museum in Bodmin. He also made the same presentation to the International Guild of Battlefield Guides in London in November 2010. Rajesh has also taken several British Army officers/Commercial bosses around the sites of Delhi 1857.
  17. 17. Feedback -Faculty Is Business a battle? If YES then what better place to train than a battlefield. ------------------------------------------------------------ The study of past battles prepares Officers and men alike for situations they might face in future. These two essays on Delhi and Lucknow in 1857/8 bring out the importance of Leadership, Strategy and innovative tactics not only for armed forces but for all of us. Seeking to draw Management Lessons from the Battlefield based on the Assault on Delhi in 1857 is a novel concept; they merit consideration in detail by Business Groups. Lt. General Sir Christopher Wallace (Former Commandant Royal College of Defence Studies) ---------------------------------------------------------------------------------------------------------------------------------------------- On a scale of 0-10 Grade the Faculty Knowledge Level Enthusiasm Arousing Interest Ability to explain Ability to explain Questions Other Suggestions for Improvement
  18. 18. New Leaders in the Country??? • Narendra Bhai??? • Rahul??? • Manmohan??? • Mamta??? • Mulayam??? • Dhoni!!! • Advani??? • Mayawati??? • Sonia ??? • ………………

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