2011-07 Leadership For The IT Professional


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2011-07 Leadership For The IT Professional
by Garion Bunn, IntellicomUSA

Published in: Technology
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  • I, Caesar, know all the answers. The answers of how to run the business, how to make money, and what you as employees need and want. Since I, Caesar, know all the answers, I expect you as the workers (those below the doing line) to do what you are told. You don’t need to THINK or question what I say. You just have to do it. Because I don’t trust that you will do what you are told to do, I need my troops of middle management to control and watch over you. Their job is to control you and tell me what is occurring in the organization. You, the workers, will have a guaranteed job for life (or at least for a very long time). The belief is that if you, the workers, just do what you are told, and do it well, you will be employed for life. It is the old social contract.
  • Caesar (or the head of the organization) proclaims and realizes that they don’t have all the answers. Caesar then hires workers whose main purpose is to do what is right…To do the THINKING themselves. To serve the customer. Both internal and external. Since Caesar cannot tell them all the answers anymore, employees need to do what they know will produce the most value and develop loyalty from the customers…in other words, they need to THINK. So what’s the role of senior and middle management then? They need to provide coaching, trust, support and guidance to the employees, so they can THINK better and do what is right. It becomes managements job to remove obstacles so workers can do their work (and thinking) better.
  • The Visionary Leader The Visionary Leader moves people towards a shared vision, telling them where to go but not how to get there - thus motivating them to struggle forwards. They openly share information, hence giving knowledge power to others. They can fail when trying to motivate more experienced experts or peers. This style is best when a new direction is needed. Overall, it has a very strong impact on the climate. The Coaching Leader The Coaching Leader connects wants to organizational goals, holding long conversations that reach beyond the workplace, helping people find strengths and weaknesses and tying these to career aspirations and actions. They are good at delegating challenging assignments, demonstrating faith that demands justification and which leads to high levels of loyalty. Done badly, this style looks like micromanaging. It is best used when individuals need to build long-term capabilities. It has a highly positive impact on the climate. The Affiliative Leader The Affiliative Leader creates people connections and thus harmony within the organization. It is a very collaborative style which focuses on emotional needs over work needs. When done badly, it avoids emotionally distressing situations such as negative feedback. Done well, it is often used alongside visionary leadership. It is best used for healing rifts and getting through stressful situations. It has a positive impact on climate. The Democratic Leader The Democratic Leader acts to value inputs and commitment via participation, listening to both the bad and the good news. When done badly, it looks like lots of listening but very little effective action. It is best used to gain buy-in or when simple inputs are needed ( when you are uncertain). It has a positive impact on climate. The Pace-setting Leader The Pace-setting Leader builds challenge and exciting goals for people, expecting excellence and often exemplifying it themselves. They identify poor performers and demand more of them. If necessary, they will roll up their sleeves and rescue the situation themselves. They tend to be low on guidance, expecting people to know what to do. They get short term results but over the long term this style can lead to exhaustion and decline. Done badly, it lacks Emotional Intelligence, especially self-management. A classic problem happens when the 'star techie' gets promoted. It is best used for results from a motivated and competent team. It often has a very negative effect on climate (because it is often poorly done). The Commanding Leader The Commanding Leader soothes fears and gives clear directions by his or her powerful stance, commanding and expecting full compliance (agreement is not needed). They need emotional self-control for success and can seem cold and distant. This approach is best in times of crisis when you need unquestioned rapid action and with problem employees who do not respond to other methods.
  • Developing perspectives, insight, and understanding about ourselves is something we are often too busy to do. We may not even know how to go about doing it. Illinois Leadership can help. We provide structure and ideas to help you develop skills related to getting the most out of yourself. Self-development has two main dimensions: self-awareness and self-management Developing self-awareness involves assessing your own strengths, weaknesses, values, motivations, passions, and your own leadership style. It helps you verbalize and prioritize what is important to you. Developing self-management skills involves learning about your own sense of integrity, initiative, accountability, adaptability, goal setting, and wellness. It teaches you to stop and reflect on how you view things.
  • Story of Andrew Carnegies & Charles Schwabb 1913.
  • How does influence begin… Babies, Husbands, Wives etc. The emotional connection
  • Imagination is limited only by what we know. Stories of children using their imagination. Story of the largest of companies starting with someone’s imagination
  • Understand that each person is motivated differently. When you begin to understand the motivation of others, you can begin to motivate the team. Many believe that each participant in the team share the same motivational factor. Not so. Capture the heart and the head will follow. – Story of factory workers Story Katyna & Job Candidate GAME!!!!
  • Story – Two Boys Optimism & Pessimissim
  • 2011-07 Leadership For The IT Professional

    1. 1. Purpose Outline components in being an effective LeaderEngaged Leadership Solutions, LLC
    2. 2. Let’s Jump In!Engaged Leadership Solutions, LLC
    3. 3. “Leadership is the art of influencing others to do things they otherwise would not normally do.”Engaged Leadership Solutions, LLC
    4. 4. People - more than what we see…Engaged Leadership Solutions, LLC
    5. 5. The Caesar ModelEngaged Leadership Solutions, LLC
    6. 6. The Caesar ModelEngaged Leadership Solutions, LLC
    7. 7. Leadership StylesEngaged Leadership Solutions, LLC
    8. 8. Leadership: switching betweenstyles to meet the need. High Most effective style when leading a team… Low
    9. 9. The Power of PraiseEngaged Leadership Solutions, LLC
    10. 10. The Power of InfluenceEngaged Leadership Solutions, LLC
    11. 11. Emotions are Contagious Human Nature Open to External Influence Allows Us to Connect Helps us form RelationshipsEngaged Leadership Solutions, LLC
    12. 12. The Power of ImaginationEngaged Leadership Solutions, LLC
    13. 13. The Power of MotivationEngaged Leadership Solutions, LLC
    14. 14. The Power of PotentialEngaged Leadership Solutions, LLC
    15. 15. Tying it Together
    16. 16. Practical Leadership Tools for the IT Professional1. Positive reinforcement2. Be aware of others3. Walk a mile4. Be open5. CultivateEngaged Leadership Solutions, LLC
    17. 17. Information Systems Security AssociationEngaged Leadership Solutions, LLC