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Oct 27, 2018
Shunsuke Hoshino
Commerce Company.
Rakuten, Inc.
4
• Hotels
• Ryokan
• Minshuku
• Vacation Rental
• Air
• Rent A Car
• Bus
• Train
• Bus Tour
• Restaurants
• Diving
• Kaya...
5
7
• Tag and Flags
• Search Rank
• World Users
• World
Inventories
• Geopolitical
8
9
…
11
• 13 markets
• 15 languages
• Markets
• Languages
• Fallback
System
• Digest Users
Trend
• Expose
Appropriate
Contents
12
Non World
Readiness
System such
as currency
and format,
etc
The contents,
data, words
and
information
are per
language
...
13
• .Com
• Japan is exception
• Country
• Area
• Default language is
omitted
• Hotel
• Air
• https://travel.rakuten.com/{...
15
16
17
18
19
20
• Name
• Description
• Images
• Etc.
• numberOfUnits
• startTimeStamp
• BaseRate
• numberOfPeople
• appliedCancellation...
21
• Name
• Description
• Images
• Etc.
• numberOfUnits
• startTimeStamp
• BaseRate
• numberOfPeople
• appliedCancellat
io...
22
23
Extranet / R-Connect
Data Base
Distribution API
White Level/Gadgets
Corporate Affiliate Alliance R-With
Rakuten User
Ex...
24
25
26
• Single object
27
28
• Single ID
• Group ID
• Single object
• Group object
29
• Object ID
• User ID
• Read (Display)
• Execute
• Object ID
• User ID
• Read (Display)
• Execute
• Object ID
• User ID...
31
32
AI readiness of the
trend of word and
market as
intelligence of
business
Up to date
information for
users in any cultur...
33
Inflexible and
poor flags
managements
World
readiness
missing
operation and
system
Late and
heavy
operational
business
...
34
• Tag, Icon
• Selection
• Filtering
• Search
• Review
• Tag, Icon
Early Stage
Industry
Clever
Leadership
Strong
Marketing
and Sales
Innovating
Products
Rakuten tarvel site renewal
Rakuten tarvel site renewal
Rakuten tarvel site renewal
Rakuten tarvel site renewal
Rakuten tarvel site renewal
Rakuten tarvel site renewal
Rakuten tarvel site renewal
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Rakuten tarvel site renewal

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Rakuten Travel establish in 1996 and now Rakuten Travel became #1 OTA in Japan and #2 in Total Travel industry in Japan. Now Rakuten Travel wants to compete with Global players. Therefore, Rakuten Travel decided to rebuild the Platform to be able to have a platform that can be competitive in the Global field. In this session, Rakuten Travel will share what kind of platform it is going to be and what were the huddles in building a global competitive platform.

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Rakuten tarvel site renewal

  1. 1. Oct 27, 2018 Shunsuke Hoshino Commerce Company. Rakuten, Inc.
  2. 2. 4 • Hotels • Ryokan • Minshuku • Vacation Rental • Air • Rent A Car • Bus • Train • Bus Tour • Restaurants • Diving • Kayak/Canoe • Etc. • Sightseeing Info • Route
  3. 3. 5
  4. 4. 7 • Tag and Flags • Search Rank • World Users • World Inventories • Geopolitical
  5. 5. 8
  6. 6. 9
  7. 7.
  8. 8. 11 • 13 markets • 15 languages • Markets • Languages • Fallback System • Digest Users Trend • Expose Appropriate Contents
  9. 9. 12 Non World Readiness System such as currency and format, etc The contents, data, words and information are per language Isolated Systems per Country, Language Geopolitical issues naïve system
  10. 10. 13 • .Com • Japan is exception • Country • Area • Default language is omitted • Hotel • Air • https://travel.rakuten.com/{Area}/{language}/{services} • https://travel.rakuten.com/{services} • https://travel.rakuten.com/ca/{services} • https://travel.rakuten.com/ca/fr/{services} • https://travel.rakuten.com/kr/{services} • https://travel.rakuten.co.jp/{services} • https://travel.rakuten.ch/{services}
  11. 11. 15
  12. 12. 16
  13. 13. 17
  14. 14. 18
  15. 15. 19
  16. 16. 20 • Name • Description • Images • Etc. • numberOfUnits • startTimeStamp • BaseRate • numberOfPeople • appliedCancellation • salesRestriction • Facilities • Class • Etc.
  17. 17. 21 • Name • Description • Images • Etc. • numberOfUnits • startTimeStamp • BaseRate • numberOfPeople • appliedCancellat ion • salesRestriction • Can be 0 for free • Facilities • Class • Etc. • OptionEnabled • 3rd party enabled • Item Limitation
  18. 18. 22
  19. 19. 23 Extranet / R-Connect Data Base Distribution API White Level/Gadgets Corporate Affiliate Alliance R-With Rakuten User Experience Promotion File Base Distribution
  20. 20. 24
  21. 21. 25
  22. 22. 26 • Single object
  23. 23. 27
  24. 24. 28 • Single ID • Group ID • Single object • Group object
  25. 25. 29 • Object ID • User ID • Read (Display) • Execute • Object ID • User ID • Read (Display) • Execute • Object ID • User ID • Read (Display) • Execute
  26. 26. 31
  27. 27. 32 AI readiness of the trend of word and market as intelligence of business Up to date information for users in any culture and area Consultant platform for Providers, distributors and editors to appeal their services effectively
  28. 28. 33 Inflexible and poor flags managements World readiness missing operation and system Late and heavy operational business analysis Geopolitical issues naïve system
  29. 29. 34 • Tag, Icon • Selection • Filtering • Search • Review • Tag, Icon
  30. 30. Early Stage Industry Clever Leadership Strong Marketing and Sales Innovating Products

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