Medical Transcription vs. Voice Recognition – a Comparative Study
1. Medical Transcription vs. Voice
Recognition – a Comparative
Study
MTS Transcription Services
8596 E. 101st Street, Suite H
Tulsa, OK 74133
www.medicaltranscriptionservicecompany.com | 1-800-670-2809
2. www.medicaltranscriptionservicecompany.com 1-800-670-2809
It is a misconception among many of us that medical transcriptionists work in the
outer limits of the healthcare delivery system. Actually medical transcriptionists play
a significant role in healthcare documentation. The process of medical transcription
begins once the patient consults a physician and seeks advice and treatment for the
health problem. The physician then dictates details about the patient encounter
using a recording machine. The digital recording is transcribed into text by a medical
transcriptionist, and then sent back to the physician or healthcare professionals
using a secure medium.
Medical transcriptionists can deliver error-free text even in the face of common
challenges such as different accents, mumbling in the conversation, slow or rapid
speech or even dictation with disturbing background noise. These transcripts usually
maintain a minimum accuracy of 98% and are used as a reference for physicians for
future patient visits and ongoing care.
While physicians can do the documentation on their own, transcriptionists and
editors can identify and correct simple errors of binary confusion such as left or
right, millimetre or centimetre – errors that might easily escape the notice of a
physician writing his own notes.
Voice Recognition vs. Medical Transcription
Complex formatting such as boldface, italics, font changes, bulleted lists,
indents, tables etc are problematic for voice recognition software. But
complex formatting is not an issue for a medical transcriptionist.
Take the case of radiologists who have to repeatedly shift visual attention
and then dictate. Though the human brain can view things and speak at the
same time, it is impossible to view images and type simultaneously.
3. www.medicaltranscriptionservicecompany.com 1-800-670-2809
Radiologists attempting to do this have a greater error rate. Recent research
published in the American Journal of Roentgenology points out that at least
one major error was found in 23% of automated reports compared to 4% of
reports produced by human transcription. These errors included missing
words, wrong measurement units and nonsense phrases.
Voice recognition requires considerable work space, as well as expensive
hardware and software but in the case of transcription you only need a
telephone, word processing software and a transcriber, which is much more
affordable. If you choose to outsource transcription, it becomes even more
economical.
With voice recognition, the efficiency of physicians drops by 30 in terms of
RVUs per hour during the initial two weeks. This issue may resolve with the
passage of time and the experience gained in due course. However, this
would require more strenuous effort on the part of the physicians as well as a
lot of touch typing, voice typing and editing. This may be a waste of valuable
time and of course not the best way in which the education, training and
experience of a physician can be put to use.
The Medical Transcriptionist Advantage
Medical transcriptionists can work under various circumstances and are trained to
provide accuracy in their work. Their experience and expertise ensures that all
relevant and valuable information about the patient such as pre- existing ailments or
disease, diagnosis and treatment are accurately documented. The transcripts are
made available within the desired turnaround time. Above all, the human touch
provided by transcriptionists as well as their genuine concern for the welfare of the
4. www.medicaltranscriptionservicecompany.com 1-800-670-2809
patient, their minute attention to detail, discretion, and simple common sense make
them valuable assets to the healthcare industry.
Physicians utilizing medical transcription services can surely enjoy the required level
of precision in their documents. Typical advantages also include:
Service of experienced and trained professionals
Stringent quality assurance
HL7 interface
99% accuracy
Convenient online review and editing.