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Mobile Phones + Social Media = Social Impact
How can we tap the potential of social media and mobile phones? From real-time departure status to electronic fare transactions, technology has elevated both the rider experience and agency management. But despite being early adopters, we've only scratched the surface of its capabilities: to develop more meaningful and lasting relationships with riders; to engage disadvantaged communities; to plan station areas and utilize data; to build new lines of communication. More than 90% of adults in the US carry mobile phones. Come explore how we can take mobile technology and social media to the next level.
Moderator: Craig Adelman, Director of Transit Oriented Development, Low Income Investment Fund, San Francisco, California
Paul Supawanich, Senior Associate, Nelson\Nygaard Consulting Associates, Inc., San Francisco, California
Nick Bowden, Chief Executive Officer, MindMixer, Omaha, Nebraska
Nigel Jacobs, Urban Technologist in Residence, Living Cities, Washington, DC