Leon RIM Solution


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Our service offerings include the following:
1. Remote IT Infrastructure Management Services (RIM)
2. Management, Monitoring of your IT infrastructure.
3. Helpdesk, Service Desk
4. Asset Management
5. Vendor Management
6. Onsite IT Infrastructure Management Services (IMS)
7. IT Infrastructure and Technology Solutions (ITS)
8. Plan, (Re)Design and (Re)Deployment of IT Infrastructure.
9. Consulting and Training Services (CTS)
a. ITIL & ISMS Trainings, Customized Workshops and Consulting
b. ITSM Best Practices implementation and assessment
c. Enterprise certification consulting and implementation services – ISO 20000 and ISO 27001
d. Periodic risk assessment and VA & PT.
e. Green IT

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Leon RIM Solution

  1. 1. AGENDA <ul><li>IT Challenges </li></ul><ul><li>Benefits of IT Automation </li></ul><ul><li>LEON RIM IT Automation Solution </li></ul>
  2. 2. LEON RIM SERVER - <ul><li>Comprehensive IT Automation Platform Multiple solutions, simplistically from 1 vendor </li></ul><ul><li>100% Web Based – Remotely accessible anytime </li></ul><ul><li>Scalable – Easy to employ more than 100 machines as it is on 1 </li></ul><ul><li>Unattended – no end user input required </li></ul><ul><li>No infrastructure reconfiguration required </li></ul>
  3. 3. LEON RIM PRODUCTS <ul><li>LEON RIM Offerings – </li></ul><ul><li>VSA (Virtual System Administrator) for IT Infrastructure including Desktop,Laptop, Servers,Application , Database,Network Devices, ..etc </li></ul><ul><li>Add On Modules :- </li></ul><ul><li>1. Asset Management </li></ul><ul><li>2. Software Distribution </li></ul><ul><li>3. Patch Management </li></ul><ul><li>4. Monitoring and Alert </li></ul><ul><li>5. Troubleshooting of problem by using Scripting </li></ul><ul><li>6. Remote Access </li></ul><ul><li>7. Helpdesk </li></ul><ul><li>9. Chating </li></ul><ul><li>10. Report Management </li></ul><ul><li>(Based on the Package, the corresponding features are made available) </li></ul>
  4. 4. NETWORK SECURITY <ul><li>Administrators </li></ul><ul><ul><li>SSL (HTTPs) to the LEON RIM Server </li></ul></ul><ul><li>Agents </li></ul><ul><ul><li>256-bit Encrypted RC4 w/SHA-1 rolling session keys </li></ul></ul><ul><ul><li>Agent Communication </li></ul></ul><ul><ul><ul><li>Outbound to server </li></ul></ul></ul><ul><ul><ul><li>No port remapping needed at client’s site </li></ul></ul></ul><ul><ul><ul><li>Not susceptible to attack as the Agent does not listen </li></ul></ul></ul><ul><ul><ul><li>All sessions, including remote control, FTP, etc., managed by LEON RIM agent by proxy on local host </li></ul></ul></ul>
  5. 5. SOFTWARE COMPONENTS <ul><li>LEON RIM Agent </li></ul><ul><ul><li>Instantiated (installed and executed) as light-weight system service </li></ul></ul><ul><ul><li>Tiny footprint </li></ul></ul><ul><ul><li>Supports monitoring of SNMP devices </li></ul></ul><ul><ul><li>Stateless execution engine - Performs tasks at direction of the LEON RIM Server </li></ul></ul>
  6. 6. LEON RIM AGENT TOPOGRAPHY SIMULATION Agent Quick Check-in Default 30 Sec Like a Ping Agent Full Check-in When Task is scheduled Instructing the agent to do something Agent Alive When Task is scheduled the Agent Grabs the task and executes without needing firewall ports open Tasks
  7. 7. LEON RIM PLATFORM SEAMLESS & CONSISTENT INTEGRATION / CUSTOMIZABLE REPORTING System Mgt. Help Desk Monitoring Proactive Maintenance Backup Disaster / Recovery Remote Mgt. Privacy Security Patch Mgt.
  8. 8. MONITORING & AUTOMATION PROCESS FLOW Reporting Alert Monitoring System Online Automated Remediation eMail Trouble Ticket
  9. 9. LEON RIM MANAGED SYSTEM REQUIREMENTS LEON RIM Agent <ul><li>333 MHz Pentium-class CPU or greater </li></ul><ul><li>128 MB of RAM  </li></ul><ul><li>30 MB of free disk space  </li></ul><ul><li>Network Interface Card (NIC) or modem  </li></ul><ul><li>Microsoft Windows 98, Me, 2000, XP, 2003, Vista, 2008  </li></ul><ul><li>Apple Mac OS X 10.3.9 and above  </li></ul><ul><li>TCP/IP Outbound Port 57211  </li></ul><ul><li>No Inbound Ports </li></ul>
  10. 10. THANK YOU <ul><ul><li>Contact </li></ul></ul><ul><li>Leon Computers Pvt. Ltd </li></ul><ul><li>Dnyanesh Apts. 1205/04/03 </li></ul><ul><li>Off J.M Road, Shivajinagar. </li></ul><ul><li>Pune 411 004 </li></ul><ul><li>Ph- 25538271 </li></ul><ul><li>E-mail- info@leon.co.in </li></ul>