Riskpro iso 31000 services 2013

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Riskpro iso 31000 services 2013

  1. 1. 1Risk Consulting & Advisory ServicesISO 31000:2009 Risk Management StandardsRiskPro IndiaNew Delhi, Mumbai, Bangalore
  2. 2. 2Who is Riskpro… Why us?ABOUT US Riskpro is an organisation of member firmsaround India devoted to client serviceexcellence. Member firms offer wide rangeof services in the field of risk management. Currently it has offices in three major citiesMumbai, Delhi and Bangalore and alliancesin other cities. Managed by experienced professionals withexperiences spanning various industries.MISSION Provide integrated risk managementconsulting services to mid-large sizedcorporate /financial institutions in India Be the preferred service provider forcomplete Governance, Risk and Compliance(GRC) solutions.VALUE PROPOSITION You get quality advisory, normally deliveredby large consulting firms, at fee levelscharged by independent & small firms High quality deliverables Multi-skilled & multi-disciplined organisation. Timely completion of any task Affordable alternative to large firmsDIFFERENTIATORS Risk Management is our main focus Over 200 years of cumulative experience Hybrid Delivery model Ability to take on large and complex projectsdue to delivery capabilities We Hold hands, not shake hands.
  3. 3. 3Risk Management Advisory ServicesTraining RecruitmentBasel II/III Advisory Market Risk Credit Risk Operational Risk ICAAPCorporate Risks Enterprise Risk Assessment Fraud Risk Risk based Internal Audit Operations Risk Forensic servicesInformation Security IS Audit Information Security IT Assurance IT GovernanceOperational Risk Process reviews Policy/ Process Review Process Improvement Compliance Risk Insurance RiskGovernance Corporate Governance Business Strategic risk Fraud Risk Forensic AccountingOther Risks Business/Strategic Risk Reputation Risk Outsourcing Risk Contractual Risk Banking – E Learning Corporate Training Regular Risk Management Training Online Training material Workshops / Events ISO Standards Virtual Risk Managers Full Time Risk Professionals Part time Risk Professionals Risk Managers on call – freeSERVICES
  4. 4. 4RiskPro HighlightsLarge talent pool of risk experts, consultants andassociate partners in India with deep domain skills fordomestic and global clients11 service locations across Indian region with keyoffices in New Delhi, Mumbai and BangaloreDeep expertise in consulting with over 200 yearsof cumulative consulting experienceOperating Groups: Risk-Advisory, Consulting,Training & HCMSService Lines : Credit, Operational, Fraud Risks,ERM, Regulatory Compliance, OutsourcingManagement, Corporate governanceWe are fastest growing risk consulting companyand have realistic plans to capture comingopportunities while competing with Big - 4’s forsuperior, unmatched, low cost services to ourclients
  5. 5. 5Riskpro’s Network PresenceNew DelhiMumbaiBangaloreAhmedabadPuneAgraSalemKolkataHyderabadChennaiJaipur
  6. 6. 6ISO 31000:Future standard on Risk ManagementTacklinghazards Every organization has objectives toachieve, and in order to achieve them,any uncertainty that could interfere withtheir realization must be effectivelymanaged. ISO 31000 is clearly different fromexisting guidelines in that the emphasis isshifted from something happening – theevent – to the effect on objectives. It sets out principles, a framework, and aprocess for the management of all formsof risk, including safety and environment,in all organizations, regardless of size. Key principles which includes-Communication and Consultation,Establishing the context, Riskassessment steps- Identification,Analysis, Evaluation. Risk treatment, Monitoring and review.
  7. 7. 7ISO 31000: 2009 Risk Management Standards Insight…7RISK MANAGEMENTINTERNATIONAL STANDARDISO 31000:2009ISO Guide 73Risk Management -VocabularyIEC 31010Risk Management RiskAssessment TechniquesISO 31000Risk Management –Principles and guidelinesStandardVocabularyPrinciples/GuidelinesAssessment
  8. 8. 8Evolution of ISO 31000 Journey…1995AS/NZS 4360AS/NZS 4360AS/NZS 4360StandardsAustralia/NewZealandStandardsAustralia/NewZealandReview 2StandardsAustralia/NewZealandReview 11999 20042002ISO/IECGuide 73RiskManagementVocabularyGuideline2004 +StandardsVersion-Japan2001Guidelinesreview on Standardsand released forimplementation
  9. 9. 9Understand ISO 31000...Future of Risk ! Historical glance - When the Standards Australia/Standards New Zealand JointTechnical Committee developed AS/NZS 4360 – Risk Management, which wasfirst published in November 1995, revised in 1999 and most recently revised in2004. Standards organizations in Canada (1997) and Japan (2001) followedwith their own versions and then in 2002, ISO and the International Electrotechnical Commission (IEC) published ISO/ IEC Guide 73, Risk management –Vocabulary – Guidelines for use in standards. Every organization has objectives to achieve, and in order to achieve them,any uncertainty that could interfere with their realization must be effectivelymanaged. ISO 31000 is clearly different from existing guidelines in that the emphasis isshifted from something happening – the event – to the effect on objectives. It sets out principles, a framework, and a process for the management of allforms of risk, including safety and environment, in all organizations, regardlessof size. Key principles which includes- Communication and Consultation, Establishingthe context, Risk assessment steps- Identification, Analysis, and evaluationRisk treatment, Monitoring and review.
  10. 10. 10ISO 31000 Elements Overview… Key Elements
  11. 11. 11*This presentation and its contents in part or whole should not be copied or distributed to anyone.ISO 31000 Elements Demystified
  12. 12. 12Risk Management Overview : ISO 31000 Outlook•Without risk, there is no reward or progress. Unless risk is managed effectively, organizationscannot maximize opportunities and minimize threats.• Applicable and Adaptable with emphasizes on tailoring the principles and guidelines to thespecific needs and structure of the organization.• Commitment of senior top management with the overarching component of the framework isthe mandate and commitment of the organization’s board and top management to theimplementation, review and continual improvement of how risk is managed. Ultimately toensure risk is fully focused on the achievement of objectives.• Organizations with a commitment to managing risk know that implementing standards canenable them to do so more effectively and therefore maximize opportunities and minimizelosses in the course of achieving corporate objectives.• Risk is “effect of uncertainty on objectives” – positive and negative consequences, safety,compliance, strategy.• Risk management process a systematic application of management policies, procedures andpractices to the tasks of communication, consultation, establishing the context, identifying,analyzing, evaluating, treating, monitoring and reviewing risk.Overview
  13. 13. 13How we DoISO 31000 Concept & Organizational Alignment• ISO (International Organization for Standardardization) 31000 standard sets outprinciples, a framework and a process for the management of risk that are applicable to anytype of organization in public or private sector.• Every organization is unique, yours might be a regulator, a deliverer of services, a policyanalysis shop, an enforcer of laws, a facilitator of industry and commerce, support foreducation or literacy or rights, etc.• So implementation of risk management in every organization is different but instantaneouslyrecognized as 31000 risk management framework, process, terminology, and other bestpractices.• So your organization’s risk management could be reviewed and evaluated by any other riskmanagement literate person from any organization to mutual advantage.
  14. 14. 14How we DoKey Principles- ClausesClause – 3o Create valueo An integral part of organizational processeso Part of decision makingo Explicitly address uncertaintyo Be systematic and structuredo Be based on the best available informationo Be tailoredo Take into account human factorso Be transparent and inclusiveo Be dynamic, iterative and responsive to changeo Be capable of continual improvement and enhancement
  15. 15. 15How we DoClause – 4 (Mandate & Commitment)4.3 Design of frameworko Understanding the organization and its contexto Risk management policyo Integration into organizational processeso Accountabilityo Resourceso Establishing internal communication and reporting mechanismso Establishing external communication and reporting mechanisms4.4 Implementing risk management4.4.1 Implementing the framework4.4.2 Implementing the risk management process4.5 Monitoring and review of the framework4.6 Continual improvement of the frameworkKey Principles- Clauses
  16. 16. 16How we DoKey Principles- ClausesClause – 5 (Risk Management Process)o Should be an integral part of managemento Be embedded in culture and practices ando Tailored to the business processes of the organization.o Communication and consultationo Establishing the contexto Risk assessmento Risk treatmento Monitoring and review.
  17. 17. 17How we DoRisk Components and Framework…1/3
  18. 18. 18How we DoRisk Components and Framework…2/3• Setting of performance based standards that link risk management to change managementand decision making.• Focus on risks that change and why.• Integration of risk management with strategic and performance management.• Risk management plans for organization/divisions & departments.• Implementation of a training strategy to build skills and knowledge.• Appointing embedded practitioner’s.• Allocation of risks , controls, and action based owner’s.• Clear focus on control assurance as a line management role.• Learning through the application of RCA (root cause analysis) for wins/losses.• Risk governance, treatment and reporting on RM maturity within BU’s.
  19. 19. 19How we DoRisk Management Process…3/3Risk assessment (5.4 )CommunicationandConsultation(5.2)MonitoringandReview(5.6)Establishing the context (5.3)Risk analysis (5.4.3)Risk evaluation (5.4.4)Risk treatment (5.5)Risk identification (5.4.2)
  20. 20. 20How we DoRelationship- Principles, Framework and ProcessMandate andcommitmentFrameworkdesign formanaging riskFrameworkmonitoringand reviewRiskmanagementimplementationContinualframeworkimprovement ProcessPrinciples
  21. 21. 21How we DoComponents- Principles, Framework and ProcessPrinciples for Managing Risk• Risk management creates value• RM is an integral part oforganisational processes• RM is part of decision making• RM explicitly addressesuncertainty• RM is systematic, structured andtimely• RM is tailored/aligned to internaland external context• RM is dynamic, iterative,responsive to change• RM is capable of continualimprovementFramework for Managing Risk• Embedding of RM throughout theorganisation• Should ensure effective reportingand use for decision making• Drive policy and defineperformance• Ensure alignment with strategyand objectives• Assign accountabilities; ensureresources• Communicate benefits tostakeholders• Understanding the organisationand its context• Risk management policy• Integration into organisationalprocesses (embedding)• Accountability (for process aswell as risks)• Resources (people, skills,information, documentation)• Establishing internalcommunication and reporting• Establishing externalcommunication and reporting:Process for Managing Risk• Identify and acknowledgestakeholder perceptions –internaland external• Establish basis for decisionmaking• Optimise use of expertise• Ensure effective changemanagement• Defining parameters – externaland internal• Alignment with objectives• Alignment with stakeholderexpectations• Developing risk criteria• Risk identification, Analysis,Evaluation• Selection of risk treatmentoptions• Preparing and implementing risktreatment plans• Recording the risk managementprocess• Monitoring and Review
  22. 22. 22How we DoRisk Implementation Approach…1. Achieve an unequivocal Executive and Board mandate with a full appreciation of the changes required at all levels of theorganization.2. Undertake a gap analysis and maturity evaluation.3. Develop a carefully tailored framework, based on ISO 31000 risk management framework, principles, and process aswell as the organizations context and structure necessary for ERM to be implemented and sustained.4. Workshop and develop a strategic risk management plan to implement the framework utilizing practical tools and bestpractice methods.5. Develop and gain senior management agreement on a set of performance base standards to codify the framework and itsimplementation plan.6. Create a tailored risk management information system, that enforces accountability for risks, controls and tasks, supportscontrol assurance and enables risk management performance management and reporting.7. Cause Champions to be appointed within the organization and trained to create the confidence, skills and local managementsupport needed for roll-out.8. Help Champions engage local management and implement the framework and risk management plan, generating riskregisters, etc.9. Establish a process and structure for RM performance management and reporting, including committees and review groups,and performance measures.10. Periodically, review, benchmark, and revise the framework.
  23. 23. 23How we DoRisk Integration – Strategic ERMRisk Management Framework and ProcessLessons learn’tfrom last yearEstablish thecontextDraft PlanStrategicObjectiveRisk assessment tostress test planRM PlanStrategic PlanRisktreatmentplanPerformanceManagement(KPI)ChangeManagement&Opportunities
  24. 24. 24How we DoISO 31000 Standards FAQ’s- We Answer for you !Practical ChallengesHow to create valueHow to integrateHow to allocateownership tomanagementHow to ensureassessment is currentand risk treatment isappropriateHow to spot emergingand changing risksWhat is yourorganizational RiskAppetiteHow to use your criticalsuccess factors withrelated measures ofsuccessWhat is CEN/ IECGuide 73 guidelinerelevance to ISO 31000& more… ?
  25. 25. 25Riskpro Clients Our Clients*Any trademarks or logos used throughout this presentation are the property of their respective ownersBanking/InsuranceCorporateMNCBankingIntlConsultingIT / Others
  26. 26. 26Team Experiences Our Experiences*Any trademarks or logos used throughout this presentation are the property oftheir respective ownersOur team members have worked at world class Companies
  27. 27. 27RESUMES – Our Team Co-Founder - Riskpro CA, CPA, MBA-Finance (USA), FRM (GARP) Over 10 years international experience – 6 years in Bahrain and 4 years USA 15 years exp in risk management consulting and internal audits, Specialization inOperational Risk, Basel II, Sox and Control design Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India) Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)ManojJain Co- Founder - Riskpro CA (India), MBA (Netherlands), CIA (USA) Over 15 years of extensive internal and external audit experience in India andabroad. Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and YoungKuwait, Deloitte Netherlands and KPMG India. Worked with clients in a wide variety of industries and countries including trading,retail and consumer goods, NGO, manufacturing and banking and finance. Majorclients include banks, investment companies, manufacturing organizations,aviation etc.RahulBhanCredentials
  28. 28. 28RESUMES - Our team Co-Founder - Riskpro PGD (Electrical & Electronics & Computer Programming) 30 years of experience in Information & Communications Technology (ICT) Solutionsfor Retail, Garments, Manufacturing, Services Industries. Has created Companies, Divisions, Products, Brands, Teams & Markets. Consulting in Business, Technology, Marketing & Sales & Strategic Planning. Advisory, Training, Workshops & Implementation in Systems Thinking, SystemsModeling & Balanced Scorecard Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,CasperAbrahamCredentials Vice President – Risk Management MBA, PDFM, NSE-NCFM, PMP, CSSGB,Trained ISO 9001:2000 I.A,GARP-FBR, ITIL Professional with 17 years of rich experience into diverse Consumer finance/ Lendingoperations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &Housing finance in BFSI industry having successfully led key business strategicengagements across multi-product environment in APAC, Australia and US regions. Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank Highly skilled and expert Trainer in Risk areas across Fraud, Credit, Operational, CorporateRisk management, GRC. Specializes in Fraud Control, Compliance QA ,ERM and Regulatory governance.HemantSeigell
  29. 29. 29RESUMES - Our team Head - Insurance Risk Advisory services B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor 26 years of experience in Insurance advisory services, Loss adjusting for largecorporates,Claims management. Has assessed more than 4500 high value insurance claims across various industrysectors. Risk management inspection Valuations of fixed assets for insurance purpose.R.GuptaCredentials Head - Human Capital Management Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on SituationalLeadership, Trained on interviewing skills and Whole Message Model. Over two decades of international, multi-cultural experience in finance and human resourcesviz. internal audit, accounting operations, accounting process review & re-designing, riskmanagement, business solutioning, six sigma projects, talent acquisition, talent retention,organization design/redesigning, compensation and appraisal processing, employee andcustomer satisfaction surveys, knowledge management and finance services. Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American ExpressUSA, Fidelity International and Macquarie Global Finance Services India.NileshBhatia
  30. 30. 30Our team Co-founder- Riskpro B.Com, FCA Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotraand Mehrotra Over 19 years of experience in the field of Audit, Taxation, Company law matters. Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority ofIndia etc.RajeshJhalaniCredentials Specialist Risk Consultant – ERP & IT Compliance SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC AccessControls trained (from SAP India) Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusingon SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong,etc Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAPSecurity & Segregation of Duties Control Audit, ERP Trainings, Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG,Pharmaceutical, Retail, Telecommunication to IT Services Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL ServicesGouravLadha
  31. 31. 31Executive Vice President – Risk Management ( Banking & Financial Services) A hands-on banking professional {BSc (Mathematics), CAIIB} with considerabledomestic and international experience An aggregate experience of 24+ years across industry, mainly BFSI in severalfunctional areas including Retail and Commercial Banking, Corporate Lending, teammember of the Business Process Re-Engineering project (BPR); conceptualizing andsetting up shared services centres for centralized operations for the Bank in India. Management through ERM framework overseeing all key areas of the businessthrough various Operational Risk tools like KRI / RCSA matrices. Managing of majorproject implementation of Basel II and Compliance risk framework Directing, reviewing and advising Board of Directors on various compliance issues andrepresenting the bank to the Central Bank regulatory offices. Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and DubaiHoldings ( subsidiary)KashiBanerjeeRESUMES - Our team CredentialsConsultant – Information Security & IT Governance LLB, CA, CISA, CWA, CS, CFE and others Over 15 years of experience in the field of Audit, Taxation, Investigations. Specializing in the field of Systems Audit, Cybrex Audit, Computer CrimeInvestigations, IS Forensics International Committee Member of Governmental and Regulatory AgenciesBoard and Academic Relations Committee of ISACA, USAAnjayAgarwal
  32. 32. 32Executive Vice President – Risk Management ( Banking & Financial Services) Professional Risk Manager with considerable domestic and international experience An aggregate experience of 30 + years across industry, mainly Banking in several functional areasincluding Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic FinancialServices. Track record of setting up of excellence in the set-up, and management of credit and operational risk,compliance and credit administration functions in retail, commercial , Islamic Banking and offshore bankingentities in the Middle East. Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Managementmodule in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core bankingsoftware implementations Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI BankBahrain as AGM Risk Management.VijayanGovindarajanRESUMES - Our team Credentials Specialist Risk Consultant – ERP & IT Compliance SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained(from SAP India) Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &Segregation of Duties Control Audit, ERP Trainings, Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,Telecommunication to IT Services Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL ServicesGouravLadha
  33. 33. 33RESUMES - Our team Credentials Vice President & Head – IT Risk Advisory Over 14+ Years of Experience in Information Security and Risk Management & CISMcertified Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide atBangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,Retail, Hi-Tech & Telecom, and Automobile Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article aboutleading ethical hackers in India and published several articles in Print and Online Media Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, JointVentures across several countries in the world including US, UK, China, GermanyAashishShrivastavRavikiranBhandari Vice President – Legal Risk Advisory B.B.A. LL.B. (Hons.) About half a decade experience in legal services to client’s with respect to Contractand Commercial Laws, Joint Ventures, Inbound & Outbound Investments, PrivateEquity Investment Transactions, Real Estate & Infrastructure, Energy and GeneralCorporate. Have advised various social enterprises and start ups in setting up business inIndia. Worked for the leading law firms of India such as FoxMandal Little.
  34. 34. 34RESUMES - Our team CredentialsPhanindraPrakash Vice President – Riskpro India FCA [India], ACMA [India], CFE [USA], CertIFRS [UK] Over 16 years of extensive consulting experience which includes financial & systems audit,process transformation, implementation of internal controls, SOX compliance, fraud audits& due diligence, US-India taxation Engaged in consulting roles as trusted advisor to finance, internal audit and informationtechnology executives of multiple Fortune 1000 companies with project sites in US,Canada, Europe & Asia Worked with E&Y and Deloitte Consulting in USA Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,Imation, Albertsons, EVP and Head – Telecom Risk Advisory M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in LinkopingUniversity/Sweden; Lead Auditor (BVQI). Over 30 years on International experience in networks and mobile Handsets from topglobal companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks andbased mostly in its head quarter locations in India, EU, USA. Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation forcompetitive advantage, customer delight and sustainability; key skill sets are Engagement,Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards likeCMMI, TL9000, Six Sigma, ISO, SAS 70 etc.AsokSit
  35. 35. 35RESUMES - Our team CredentialsSiddharthaGhosh Executive Vice President – Riskpro India CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore) Over 25 years of extensive audit and industry experience which includes 19 years withRolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc. Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indiancorporate houses Worked with McNally Bharat Engineering Company Ltd for 4 yearsPritiTawari Vice President – Riskpro India B. Com, ACA, Dip. IFRS Over 6 years of extensive audit and industry experience in all aspects of Finance, Taxation,Audit, Legal, Company Secretarial, Statutory compliances and due diligence, InternalControl, Budgets, Cash flows, Forecasts, MIS Reporting, HR, Expatriate & OfficeAdministration, Payroll, IT, Project Accounts, etc. Worked with Price Waterhouse Coopers for 3 years in audit & assurance for reputedMNCs, Indian corporate houses. Engage in own practice since 2010 specialize in outsourcing of finance department in midsize MNCs and consultation in Indirect Taxes and Management Reporting
  36. 36. 36RESUMES - Our team CredentialsManojKumarSenior Vice PresidentCAIIB20 Years of hard core banking experience in India’s most reputed banksacross wide functional areas.Worked with Central Bank of India, ICICI Bank, HDFC Bank, and AxisBank as Asst Vice President, Cluster Head, and Branch Head.Areas of expertise are Financial Risk Management, NPA-Credit-DebtManagement, Asset Reconstruction, Project Finance, and others.Accomplished several achievements in the functional areas of banking.
  37. 37. 37 Specialist Risk Consultant – Business Continuity Founder and 15-year Chairman of Survive, the first international user group for BusinessContinuity professionals Founding director and first Fellow of the Business Continuity Institute Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, andBusiness Continuity and ICT Disaster Recovery Management Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,Manufacturing, Retail, Hi-Tech & Telecom Western Press Award for services to business, 1994; BCI/CIR nomination forlifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,2004, Washington DC.AndrewHilesRESUMES - PARTNERSHIPS Specialist Risk Consultant – Enterprise Risk Management Highly skilled risk and insurance professional with 25 years of experience designing,developing and implementing large, global corporate risk management programs for Fortune500 firms. Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA). Past experiences include Head of Global Risk Management for USAA, PepsiCo/TriconGlobal and American National Red Cross Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty MutualInsurance Co. 2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for“Excellence in ERM” (at USAA) – former President, Risk and Insurance ManagementSociety, Inc.ChrisE.Mandel
  38. 38. 38Key ContactsCorporate Mumbai Delhi BangaloreRiskpro India Ventures (P)Limitedinfo@riskpro.inwww.riskpro.inF 186, Sarita ViharNew Delhi 110076Manoj JainDirectorM- 98337 67114manoj.jain@riskpro.inShriram GokteEVP - Risk ManagementM- 98209 94063shriram.gokte@riskpro.inSivaramakrishnanPresident – Banking & FSM- 98690 19311smaran.iyer@riskpro.inRahul BhanDirectorM- 99680 05042rahul.bhan@riskpro.inHemant SeigellSVP – Risk ManagementM- 99536 97905hemant.seigell@riskpro.inCasper AbrahamDirectorM- 98450 61870casper.abraham@riskpro.inVijayan GovindarajanEVP – Risk ManagementM- 99166 63652vijayan.govindarajan@riskpro.inRavikiran Bhandari VP – ITRisk AdvisoryM- 99001 69562ravikiran.bhandari@riskpro.inGhaziabad / Noida Chennai Kolkata GurgaonSiddhartha GhoshEVP - FinanceM- 9810058072Siddhartha.Ghosh@riskpro.inR Gupta - Insurance RiskM- 98101 07387R. MuralidharanEVP – Risk ManagementM- 95660 77326murali@riskpro.inKashi BanerjeeEVP – Risk ManagementM- 98304 75375kashi.banerjee@riskpro.inNilesh BhatiaHead – Human Capital Mgt.M- 98182 93434nilesh.bhatia@riskpro.inAsok SitEVP – Telecom Risk AdvisoryM- 98105 03463asok.sit@riskpro.inPune Salem Ahmedabad Hyderabad / AgraM.L. JainPrincipal – Strategy RiskM- 98220 11987mljain@riskpro.inPriti TawariM- 9011054085ChandrasekeranRecruitment franchiseeM – 94435 99132Manoj KumarM – 98983 65320Maulik ManakiwalaM – 98256 40046Gourav LadhaPhanindra Prakash (Hyderabad)Member FirmM- 95500 61616Alok Kumar Agarwal (Agra)Member FirmM- 99971 65253

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