Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Safety side effect vpp16

385 views

Published on

Why is it that those supervisors whose safety records are the best also usually perform better across the board? It turns out that good supervisors create a "safety side effect" where employees are more likely to talk with each other about safety and more likely to stop others and be stopped for acting unsafely. This presentation summarizes the findings of a large-scale, international study of supervisory practices, which indicates the specific practices that produce the "safety side effect."

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

Safety side effect vpp16

  1. 1. The Safety Side Effect How supervisors coincidentally improve safety
  2. 2. The Safety Side Effect Experience shows us that leaders play a special role in the safe/unsafe performance of others. © 2013, The RAD Group LLC
  3. 3. The Safety Side Effect Research also shows us that leaders play a special role in the safe/unsafe performance of others. © 2013, The RAD Group LLC
  4. 4. The Safety Side Effect Research STUDY of OBEDIENCE (Milgram) Authority figures are profoundly but subtly influential. © 2013, The RAD Group LLC
  5. 5. The Safety Side Effect Research STUDY of SAFETY CLIMATE (Zohar) A moderate increase in the frequency of simple, safety-related conversations dramatically reduces subordinates’ unsafe behaviors. © 2013, The RAD Group LLC
  6. 6. The Safety Side Effect Research STUDY of SITUATIONAL VARIABLES in HELPING BEHAVIOR (Darley) A single remark from an authority figure can literally change the way others see the world. © 2013, The RAD Group LLC
  7. 7. The Safety Side Effect Research BEST BOSS STUDY: For 25 years, we have asked thousands to... “Describe the boss who you were most motivated, productive, efficient and effective working for.” © 2013, The RAD Group LLC
  8. 8. The Safety Side Effect Describe the best boss you ever had. What did he/she do? What were his/her characteristics? © 2013, The RAD Group LLC
  9. 9. The Safety Side Effect Research BEST BOSS STUDY: Trends emerged, identifying 20 top characteristics of this “best boss”. © 2013, The RAD Group LLC
  10. 10. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 20. Cares About the Success of Others
  11. 11. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 20. Cares About the Success of Others 19. Shows Respect to Others
  12. 12. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 20. Cares About the Success of Others 19. Shows Respect to Others 18. Honest & Trustworthy
  13. 13. The Safety Side Effect Best Boss Characteristics 20. Cares About the Success of Others 19. Shows Respect to Others 18. Honest & Trustworthy 17. Shows Trust by Delegating Effectively © 2013, The RAD Group LLC
  14. 14. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 16. Fair & Consistent
  15. 15. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 16. Fair & Consistent 15. Competent & Knowledgeable
  16. 16. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 16. Fair & Consistent 15. Competent & Knowledgeable 14. Rewards / Recognizes Success
  17. 17. The Safety Side Effect Best Boss Characteristics 16. Fair & Consistent 15. Competent & Knowledgeable 14. Rewards / Recognizes Success 13. Leads by Example © 2013, The RAD Group LLC
  18. 18. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 12. Friendly
  19. 19. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 12. Friendly 11. Loyal to Employees
  20. 20. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 12. Friendly 11. Loyal to Employees 10. Flexible & Willing to Change When Needed
  21. 21. The Safety Side Effect Best Boss Characteristics 12. Friendly 11. Loyal to Employees 10. Flexible & Willing to Change When Needed 9. Team Builder © 2013, The RAD Group LLC
  22. 22. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 8. Good Problem Solver
  23. 23. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 8. Good Problem Solver 7. Good Planner / Organizer
  24. 24. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 8. Good Problem Solver 7. Good Planner / Organizer 6. Good Decision Maker
  25. 25. The Safety Side Effect Best Boss Characteristics 8. Good Problem Solver 7. Good Planner / Organizer 6. Good Decision Maker 5. Deals Effectively with Conflict © 2013, The RAD Group LLC
  26. 26. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 4. Communicates Effectively
  27. 27. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 4. Communicates Effectively 3. Enables Success
  28. 28. The Safety Side Effect © 2013, The RAD Group LLC Best Boss Characteristics 4. Communicates Effectively 3. Enables Success 2. Motivates Others
  29. 29. The Safety Side Effect Best Boss Characteristics 4. Communicates Effectively 3. Enables Success 2. Motivates Others 1. Holds Self & Others Accountable © 2013, The RAD Group LLC
  30. 30. The Safety Side Effect © 2013, The RAD Group LLC Review the list of 20 characteristics. Which two do you exhibit well as a leader? Which two do you need to improve?
  31. 31. The Safety Side Effect Best Boss Characteristics 4. Communicates Effectively 3. Enables Success 2. Motivates Others 1. Holds Self & Others Accountable © 2013, The RAD Group LLC
  32. 32. The Safety Side Effect ‣ Understands the Limits of Extrinsic Motivators ‣ Owns the Challenge of Intrinsic Motivation © 2013, The RAD Group LLC #2 Motivates Others
  33. 33. The Safety Side Effect Intrinsic Motivation © 2013, The RAD Group LLC #2 Motivates Others
  34. 34. The Safety Side Effect Willingness to risk failure for the chance to succeed © 2013, The RAD Group LLC Intrinsic Motivation #2 Motivates Others
  35. 35. The Safety Side Effect Willingness to risk failure for the chance to succeed © 2013, The RAD Group LLC Intrinsic Motivation #2 Motivates Others Self-Confidence
  36. 36. The Safety Side Effect Willingness to risk failure for the chance to succeed © 2013, The RAD Group LLC Intrinsic Motivation #2 Motivates Others Self-Confidence Meaningful Accomplishment + Recognition from a Significant Person
  37. 37. The Safety Side Effect Best Boss Characteristics 4. Communicates Effectively 3. Enables Success 2. Motivates Others 1. Holds Self & Others Accountable © 2013, The RAD Group LLC
  38. 38. The Safety Side Effect Best Boss Characteristics 4. Communicates Effectively 3. Enables Success 2. Motivates Others 1. Holds Self & Others Accountable © 2013, The RAD Group LLC
  39. 39. The Safety Side Effect At its core, accountability is a kind of conversation. © 2013, The RAD Group LLC #1 Holds Accountable
  40. 40. The Safety Side Effect ‣ Steps Up to Failure ‣ Looks for an Account of Why ‣ Resolves the Real Underlying Reason © 2013, The RAD Group LLC #1 Holds Accountable
  41. 41. The Safety Side Effect ‣ Steps Up to Failure ‣ Looks for an Account of Why ‣ Resolves the Real Underlying Reason © 2013, The RAD Group LLC #1 Holds Accountable
  42. 42. The Safety Side Effect The Best Boss avoids the “Fundamental Attribution Error.” Fundamental Attribution Error The tendency to overlook external factors and focus on people’s character or motivation when they do something wrong. © 2013, The RAD Group LLC #1 Holds Accountable
  43. 43. The Safety Side Effect SYSTEMS SUROUNDINGS OTHERS © 2013, The RAD Group LLC SELF
  44. 44. The Safety Side Effect Research STUDY of LEADERSHIP DIMENSIONS & SAFETY CLIMATE (Zohar) Supervisors who model a “transformational” approach to leadership saw significantly fewer injuries among subordinate employees.
  45. 45. The Safety Side Effect Why do“Best Bosses” produce a safety side effect? © 2013, The RAD Group LLC
  46. 46. The Safety Side Effect “Best Bosses” create a climate in which… 1. Others are more receptive to redirection/ intervention. © 2013, The RAD Group LLC
  47. 47. The Safety Side Effect “Best Bosses” create a climate in which… 1. Others are more receptive to redirection/ intervention. 2. Others are more likely to speak up when they see something unsafe. © 2013, The RAD Group LLC
  48. 48. The Safety Side Effect “Best Bosses” create a climate in which… 1. Others are more receptive to redirection/ intervention. 2. Others are more likely to speak up when they see something unsafe. 3. Others take initiative to improve conditions & systems. © 2013, The RAD Group LLC
  49. 49. The Safety Side Effect How supervisors coincidentally improve safety
  50. 50. Resources for You theradgroup.com/vpp-16 Access Slides Ask Questions Michael Allen 17th @ 11:30 18th @ 2:45 Mike Allen 17th @ 1:45 & 3:00 18th @ 10:00 & 1:15 Ron Ragain 17th @ 11:30 & 1:45 Phillip Ragain 18th @ 1:15 & 2:45

×