Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Service Design Thinks Dublin 12th May 2010 | Toby Scott

746 views

Published on

Toby Scott, director of Pentacle Ireland, outlines the opportunities and possibilities for service design in Ireland.

Published in: Design, Business
  • Be the first to comment

  • Be the first to like this

Service Design Thinks Dublin 12th May 2010 | Toby Scott

  1. 1. I am not a designer...
  2. 2. Opportunity or Possibility
  3. 3. Opportunity?
  4. 4. Opportunity?
  5. 5. Opportunity?
  6. 6. Opportunity?
  7. 7. Possibility
  8. 8. Possibility
  9. 9. Possibility
  10. 10. Possibility
  11. 11. Where does design add value? What How (Practice) (Process)
  12. 12. Service Design as a “how”
  13. 13. Designers start from the perspective of the user
  14. 14. Designers visualise complex concepts
  15. 15. Designers prototype in context
  16. 16. Design stresses validity over reliability
  17. 17. Designers work through collaboration
  18. 18. So how does this work in real life?
  19. 19. Thank you •  toby.scott@pentacle.ie

×