SearchFest 2013 - Why Tagging Matters


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  • Search ChurchSEO, analyticsGA TC
  • I like helping people out, answer ?s on twitter, but make sure you have me!
  • Time is such a rare thing. Knowing how to save your time, to spend it effectively, is huge. I want to help you do that.
  • You may be trying to figure out how much time and money to invest in digital marketing – how much to email, to social, to search.
  • Budget season at comcast – long, drawn out process w/ many checkpoints. Everyone needs to be able to defend their expenses and efforts. Agencies to help w/ your digital marketing efforts, internal teams, both. Need to be able to keep them honest, let the content speak for their efforts.
  • RCS is expensive. You’re creating content and value and fighting for the budget to make these things possible.
  • All have diff things that drive us.
  • Most precious & rare commodity
  • I’m not going to make you raise your right hand and repeat after me, but…
  • I want to leave you with caring about tagging.
  • My job is to show you how if you don’t put the initial investment into making sure your marketing efforts are properly tagged, you’re missing out on growing your business and on growing your traffic.
  • I’m that person who really would wake up excited about tagging. I’m excited to get to talk to you about it. Every day, I see ppl making decisions for their biz based on bad data. Makes me sad. It should make you sad too b/c the tags represent good data and good decisions.
  • You put so much time into deciding how to market your business, into actually executing your marketing efforts, then even more time into reviewing the impact of the marketing you’ve done. Then you take that information and decide how to invest more of your money and more of your time into your next efforts
  • If your data is wrong, you can’t make well-informed business decisions. Sorry, just can’t.
  • In the end, I don’t care. … I care about empowering all of you to make better business decisions tomorrow. If tagging is the way to get there, so be it.
  • I believe in: search, social,getting credit for the work I do, data can lead us to the answers, and that it should be easy.
  • Make all of your marketing decisions this simple.A prudent manager tries to minimize the risk they’re taking. Can do that by letting good data (from good tracking) help us make our decisions.
  • Do you know what sucks? When you work hard on an idea, pour your time into it, do an amazing job... and your boss takes your idea as theirs. Sucks, right?? Let’s talk about the web version of that.
  • Allocate budget & get the most conversions you can. Where are you going to invest the most?
  • Problem – Data’s from the same site. Diff btw tagging your URLs to get your data as accurate as possible and not. And this is just one small example.
  • I think most people know how to do it, but may not have seen the value. I’m always amazed by the # of companies who don’t think there’s enough value in tagging links to put the extra effort into it. Companies investing major funds into marketing efforts w/o making sure they’re properly measuring the outcome.
  • So many ways content can spread online. Drew this out to get an idea of how the same content can spread via the same channels but be tracked differently.
  • Wanted to share a few quick examples of how our own basic tagging efforts can result in getting good data you can use to make biz decisions.
  • Runs twitter acct for his company. Finds content, tweets it out.
  • Knows people using twitter site may come into GA properly by default, but knows twitter aggregators all work differently. Hootsuite source. Tweetdeck direct. And changes!
  • G&G got the exact same amount of traffic to the site, but Gal’s URLs are tagged. He can more accurately gauge the value of the time he spends on twitter. Can point to his contribution when he’s talking to his bosses.
  • If you have #s to hit for traffic, conv, assisted conv and you fail to hit those #s, you're prob going to put this time into another avenue. But if you’re looking at data from URLs that weren’t tagged, you may not realize that you’ve actually hit your numbers and twitter was incredibly successful. You’re also wasting any time spent on analysis, since it falls so short of what the actual #s look like.
  • He thinks this is enough, and if it’s all his client needs, then he’s totally fine w/ it.
  • Also works hard to get great content, but wants to get more insight into traffic from email. … Traffic comes in as he wanted – email marketing, attributed to the campaign, specific to the content, etc.
  • Gal does b/c he knows… His ANA shows more visits than Goof’s. Referral info = not hugely helpful. Direct = awful. May have a hard time justifying effort & expense for email.
  • Doesn’t need tracking parameters. Good b/c can’t add w/o messing w/ site’s ana info.
  • Let’s say doing everthing right in URL tagging. Think your info is totally accurate now? Even if you’ve gotten all the tagging right but something wrong w/ GA trackign code on your site, still screwed. Tons of ways. Here’s just one.
  • New landing pages totally customized & optimized for conversion. They don’t use the regular template.
  • Event tracking, GA link attribution, outside tools like CrazyEgg
  • There are so many things you can’t control.
  • Address everything and you can look at your data to make decisions. Use your GA reports, dig into multi-channel attribution. Do everything that’s w/In your control.
  • You control the initial spread, so make sure when you share links, they’re tagged so you can be RT’d, reshared, etc. Tag & address everything to the best of your ability, then accept that the rest is going to happen.Make it easier for people to consume your content… social share buttons. It’s only going to help you in the end.
  • Inaccurate social tracking is inevitable to some degree b/c people will share your content. Dark social isn’t a bad thing, but does impede your ability to make decisions, so how can you minimize its impact.
  • If you’re a SocMedmgr… The ppl I think will succeed @ social, long-term, are both creative & analytical. They can engage people while tracing efforts down to ROI.
  • Promised I wouldn’t talk about how to tag your links, no details on what to use as settings. Doesn’t mean I won’t give you resources to make it easier to do, though. 3 easy tools.
  • I wanted to build this.
  • SearchFest 2013 - Why Tagging Matters

    1. 1. Tagging Matters @rachaelgerson
    2. 2. RG, SEER Interactive & “The Search Church” @rachaelgerson
    3. 3. @rachaelgerson, not @rachelgerson @rachaelgerson
    4. 4. Thanks  @rachaelgerson
    5. 5. Original topic Ooh, sexy! DARK SOCIAL @rachaelgerson
    6. 6. Two titles “How information spreads online and the danger in making decisions based on bad data.” aka “Tagging Matters” @rachaelgerson
    7. 7. Tagging?!? Tagging is It’s not not advanced interesting Is it too late It’s not sexy to go hear Rand? @rachaelgerson
    8. 8. Yes. Tagging. It’s a necessary evil. @rachaelgerson
    9. 9. Small business owners @rachaelgerson
    10. 10. Small business owners How much time & money to invest in digital marketing @rachaelgerson
    11. 11. Big businesses Budget season Need to let data speak for your agency’s work @rachaelgerson
    12. 12. Practitioner SEOs Working hard to build RCS! (Real Company S…tuff) @rachaelgerson
    13. 13. What matters most to you? @rachaelgerson
    14. 14. What matters most to meMy husband, my dog, my family, my team @rachaelgerson
    15. 15. My biggest problem: Lack of timeMy goal: Give each of you time back @rachaelgerson
    16. 16. Starting today, let’s all vow, no more… Time wasted on marketing efforts that don’t workOngoing analysis based on data that isn’t accurate @rachaelgerson
    17. 17. No? Oh man, I’m so excited about tagging URLs for my marketing! @rachaelgerson
    18. 18. Yes How can I grow my traffic today? @rachaelgerson
    19. 19. YES! How can I grow my business today? @rachaelgerson
    20. 20. I want you to leave caring about tagging Campaign Source Ex. Email, Organic, Referral Campaign Name Campaign Source Name of promotion Ex. Search engine, Newsletter name or campaign @rachaelgerson
    21. 21. I care about the tags.You should care about what the tags mean. @rachaelgerson
    22. 22. I care about your time How toDeciding Executing invest how to your Reviewing more market marketing the impact money & your efforts more timebusiness next @rachaelgerson
    23. 23. If your data is wrong… @rachaelgerson
    24. 24. Let’s be clear I don’t care if your data is right. Accurate data for the sake of accuracy is useless. @rachaelgerson
    25. 25. @rachaelgerson
    26. 26. Would you take this deal? You give me I’ll give you @rachaelgerson
    27. 27. Know what sucks? @rachaelgerson
    28. 28. You’re the Director of Marketing Time to make some $ decisions for March How to most effectively allocate your budget @rachaelgerson
    29. 29. January conversion breakdown Should you cut your email marketing budget? @rachaelgerson
    30. 30. going to tell you how to tag your links @rachaelgerson
    31. 31. Recent training @rachaelgerson
    32. 32. Remember these guys? @rachaelgerson
    33. 33. Goofus Gallant@rachaelgerson
    34. 34. Twitter – Goofus I find & tweet great content. Since shows up in GA, I’m doing it right. @rachaelgerson
    35. 35. Twitter – Gallant I tag every URL I share on twitter. I get better data & can more accurately gauge the value of my efforts. @rachaelgerson
    36. 36. Gallant knows… @rachaelgerson
    37. 37. Gallant knows… How to gauge his impact @rachaelgerson
    38. 38. Some simple twitter math Let’s assume 10 hours/week 40+ hours/month ~500 hours/year 3 weeks tweeting @rachaelgerson
    39. 39. Facebook – Goofus GA knows facebook traffic. It comes in as facebook, even knows it’s social. I don’t need to do anything. @rachaelgerson
    40. 40. Facebook – Gallant I tag facebook traffic to get more information, better accuracy, and tie campaigns across different media @rachaelgerson
    41. 41. Gallant knows… @rachaelgerson
    42. 42. Email – Goofus I send great content out to our email list. I don’t need to tag, since I can track in my email platform. @rachaelgerson
    43. 43. Email – Gallant I tag every link in my email campaigns to get the most data possible. @rachaelgerson
    44. 44. Gallant knows… Email can come in as Referral or Direct @rachaelgerson
    45. 45. Pinterest – Goofus I learned months ago that you can tag links in Pinterest, so I always do. @rachaelgerson
    46. 46. Pinterest – Gallant I was sad when Pinterest started cutting off parameters. Now I focus my tagging time & efforts elsewhere. @rachaelgerson
    47. 47. Organic G&G can take a little break, GA knowsGoofus, please don’t try to mess with this @rachaelgerson
    48. 48. Paid Search – Goofus I manage paid search from AdWords. I don’t need GA. @rachaelgerson
    49. 49. Paid Search – Gallant I connected AdWords & GA to share data, then manually tagged other paid search. @rachaelgerson
    50. 50. Gallant knows… @rachaelgerson
    51. 51. Have you tagged everything? How’s your tracking on-site? @rachaelgerson
    52. 52. Have you tagged everything? How’s your tracking on-site? Paid Search Page 2 Landing Page GA code No GA code Paid search just gave away their credit @rachaelgerson
    53. 53. Don’t give away your credit on purpose @rachaelgerson
    54. 54. Now do you think your tracking is perfect so your data’s 100% accurate? @rachaelgerson
    55. 55. @rachaelgerson
    56. 56. @rachaelgerson
    57. 57. Chat How do we track this?? @rachaelgerson
    58. 58. Text How do we track this?? @rachaelgerson
    59. 59. The Serenity Analyst’s Prayer @rachaelgerson
    60. 60. Control the initial spread Tag your links Make it easy for others to share Accept that there will always be a portion you can’t explain @rachaelgerson
    61. 61. Once everything else is “controlled” DARK SOCIAL @rachaelgerson
    62. 62. General tracking statement If you’re a __________ and you’re not tracking to take your credit, your job may one day be in jeopardy. @rachaelgerson
    63. 63. Tools@rachaelgerson
    64. 64. Google’s URL builder @rachaelgerson
    65. 65. Downloadable tracking sheet @rachaelgerson
    66. 66. Quick tag with templates @rachaelgerson
    67. 67. Bitly as an ANA resource Shorten, customize, track @rachaelgerson
    68. 68. @rachaelgerson
    69. 69. @rachaelgerson
    70. 70. Tag… To save money. To save time. To build credibility. To drive sales. @rachaelgerson
    71. 71. Tag… As if your job depends on it. As if your business depends on it. To get your credit. You earned it. @rachaelgerson
    72. 72. Thank you! Questions?@rachaelgerson