Van Hecke presents 10 Blind Spots: 1. Not Stopping to Think 2. What You Don&apos;t Know Can Hurt You 3. Not Noticing 4. Not Seeing Yourself 5. My-side Bias 6. Trapped by Categories 7. Jumping to Conclusions 8. Fuzzy Evidence 9. Missing Hidden Causes 10. Missing the Big Picture
• Stereotyping , thin slicing and generalizing. Be careful not to hold on to preconceptions
about people or things. We often have a tendency to see what we want to see, forming an
impression from a small amount of information.
• Not investing time. Making assumptions and ignoring details can lead to misconceptions.
• Having a distorted focus. Focusing on the negative aspects of a conversation or a situation
is a habit common to many people. Even though we may recognize the positive things, we
often give more weight to the negative (i.e., one negative comment overshadows numerous
• Assuming similar interpretations. Not everyone will draw the same conclusions from a
given situation or set of information. Everybody interprets things differently. Make sure to
check for other people’s interpretations, and be explicit about your own. People need not
always think alike, but do not assume that they will. Similarly, do not assume that everyone
shares your priorities.
OOnnlliinnee PPeerrcceeppttuuaall DDiiffffiiccuullttiieess
• “Text only” is open to miscommunication.
Emoticons have grown to be so popular
because they have become the substitution for
body language. A wink usually means you are
• Context and timing are important!
Surrounding sentences and paragraphs can
provide clarity. However as we move forward
with new electronic advancements, our written
messages get shorter and shorter.
“I know you think you heard what you know I thought I said...”
• Example : An overweight child
is rewarded with food and
• The antidote to mixed messages
is where wwhhaatt yyoouu ssaayy iiss
ccoonnssiisstteenntt wwiitthh wwhhaatt yyoouu ddoo,,
aanndd wwhhaatt yyoouu ddoo iiss ccoonnssiisstteenntt
wwiitthh wwhhaatt yyoouu ssaayy..
bbee ccaauuttiioouuss ooff
~~ oovveerrssiimmpplliiffyyiinngg ~~iiggnnoorriinngg iinnffoorrmmaattiioonn ~~oovveerrggeenneerraalliizziinngg
Vaccines cause autism.
Global warming is a hoax
BBaarrrriieerrss ttoo PPeerrcceeppttiioonn::
Over generalizing – thin slicing
We treat small amounts of information as
if they are highly representative.
Epistomology – how do we know what
Oversimplifying - takes more effort to explain
RRuulleess ooff sseellff ddiisscclloossuurree::
WWee hhaavvee ppeerrssoonnaall bboouunnddaarriieess
• Be “other oriented”
• Watch the non-verbal responses
• Do it slowly – watch for TMI
• Back off if they do not reciprocate
Want to know your EE..QQ.. ((ffoorr ffuunn)) –– TTrryy tthhiiss qquuiizz..
Emotional Intelligence refers to
the ability to perceive,
control, and evaluate
emotions. Some researchers
suggest that emotional
intelligence can be learned
and strengthened, while
other claim it is an inborn