Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Interpersonal Communications and Perceptions Chapter 3 Revised 9/14


Published on

Interpersonal Communications

Published in: Education
  • Be the first to comment

  • Be the first to like this

Interpersonal Communications and Perceptions Chapter 3 Revised 9/14

  1. 1. Interpersonal CCoommmmuunniiccaattiioonn aanndd PPeerrcceeppttiioonn
  2. 2. PPeerrcceeppttuuaall IInnppuuttss
  3. 3. YYoouurr lleeaarrnniinngg ssttyyllee mmaayy pprreeddiicctt yyoouurr ppeerrcceeppttuuaall ccoommmmuunniiccaattiioonn ddiiffffeerreenncceess wwiitthh ootthheerrss.. WWhhaatt iiss yyoouurr ddoommiinnaanntt lleeaarrnniinngg ssttyyllee?? TTaakkee tthhiiss qquuiizz ttoo ffiinndd oouutt..
  4. 4. PPeerrcceeppttiioonn BBaarrrriieerrss • Stereotyping , thin slicing and generalizing. Be careful not to hold on to preconceptions about people or things. We often have a tendency to see what we want to see, forming an impression from a small amount of information. • Not investing time. Making assumptions and ignoring details can lead to misconceptions. • Having a distorted focus. Focusing on the negative aspects of a conversation or a situation is a habit common to many people. Even though we may recognize the positive things, we often give more weight to the negative (i.e., one negative comment overshadows numerous positive ones). • Assuming similar interpretations. Not everyone will draw the same conclusions from a given situation or set of information. Everybody interprets things differently. Make sure to check for other people’s interpretations, and be explicit about your own. People need not always think alike, but do not assume that they will. Similarly, do not assume that everyone shares your priorities.
  5. 5. OOnnlliinnee PPeerrcceeppttuuaall DDiiffffiiccuullttiieess • “Text only” is open to miscommunication. Emoticons have grown to be so popular because they have become the substitution for body language. A wink usually means you are teasing. • Context and timing are important! Surrounding sentences and paragraphs can provide clarity. However as we move forward with new electronic advancements, our written messages get shorter and shorter.
  6. 6. AAuuddiittoorryy CChhaannnneell “I know you think you heard what you know I thought I said...”
  7. 7. MMiixxeedd MMeessssaaggeess • Example : An overweight child is rewarded with food and candy. • The antidote to mixed messages is where wwhhaatt yyoouu ssaayy iiss ccoonnssiisstteenntt wwiitthh wwhhaatt yyoouu ddoo,, aanndd wwhhaatt yyoouu ddoo iiss ccoonnssiisstteenntt wwiitthh wwhhaatt yyoouu ssaayy..
  8. 8. BBeeccoommiinngg ““ootthheerr-- oorriieenntteedd..”” GGeett oonn tthheeiirr cchhaannnneell!! • “I – it” relationship • “I – thou” relationship.
  9. 9. PPeerrcceeppttiioonnss GGoonnee BBaadd!!!!
  10. 10. ““HHeeaalltthhyy SSkkeeppttiicciissmm”” bbee ccaauuttiioouuss ooff ~~ oovveerrssiimmpplliiffyyiinngg ~~iiggnnoorriinngg iinnffoorrmmaattiioonn ~~oovveerrggeenneerraalliizziinngg Vaccines cause autism. Global warming is a hoax
  11. 11. BBaarrrriieerrss ttoo PPeerrcceeppttiioonn:: BBlliinndd SSppoottss Over generalizing – thin slicing We treat small amounts of information as if they are highly representative. Epistomology – how do we know what we know?
  12. 12. Oversimplifying - takes more effort to explain
  13. 13. Stereotyping – harmful categorization
  14. 14. Imposing consistency and ignoring fluctuation in mood and behavior of others.
  15. 15. Focusing on the negative
  16. 16. Blaming: Bridezilla
  17. 17. Avoiding Responsibility
  18. 18. RRuulleess ooff sseellff ddiisscclloossuurree:: WWee hhaavvee ppeerrssoonnaall bboouunnddaarriieess • Be “other oriented” • Watch the non-verbal responses • Do it slowly – watch for TMI • Back off if they do not reciprocate
  19. 19. Want to know your EE..QQ.. ((ffoorr ffuunn)) –– TTrryy tthhiiss qquuiizz.. Emotional Intelligence refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic.