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17 September 2012 © 100%Open SSSC Prototyping Workshop

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17 September 2012 © 100%Open 2012 42Ask people who use services Practical Pioneering ProductiveIt can be applied to every it is really basic but for Peoples needs andservice. some reason people have expectations change. The stopped doing this. It also more we seek and use allows front line workforce feedback to inform to recognise how they can developments the better directly influence the our services will be. strategic direction.

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