Creative Design for demand-led services

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  • The
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  • Creative Design for demand-led services

    1. 1. PM 3Creative design for demand-ledservicesChair: Olof Williamson, Sustainable Funding Manager, NCVONational Council for Voluntary OrganisationsSustainable Funding Project
    2. 2. Jo SummersDirector of Operations, P3National Council for Voluntary OrganisationsSustainable Funding Project
    3. 3. Ré DubhthaighDesign Associate, Design CouncilNational Council for Voluntary OrganisationsSustainable Funding Project
    4. 4. Creative design fordemand-ledservices ?Ré Dubhthaigh28 November 2012
    5. 5. The evolvingcontext of design
    6. 6. Design is…
    7. 7. Design is…
    8. 8. Design is… Being human centred & collaborative Being visual Being iterative
    9. 9. Design is… Being human centred & collaborative identifies opportunities by spending time with people Being visual aids understanding of problems and solutions Being iterative reduces risk by testing and evolving before roll out
    10. 10. Design is…a frameworkto innovate
    11. 11. The development of an idea
    12. 12. The development of an idea
    13. 13. The development of an idea Being human centred & collaborative Being human centred & collaborative Being visual Being visual Being iterative Being iterative
    14. 14. The development of an idea Being human centred & collaborative Being human centred & collaborative Being visual Being iterative
    15. 15. Rich insight can be found at theedges Range Core Range (Rejecters) (Majority) (Power users)
    16. 16. The development of an idea Being human centred & collaborative Being visual Being visual Being iterative
    17. 17. “ Quadruped. Graminivorous. Forty teeth, namely twenty-four grinders, four eye-teeth, and twelve incisive. Sheds coat in the spring; in marshy countries, sheds hoofs, too. Hoofs hard, but requiring to be shod with iron. Age known by marks in mouth.” Charles Dickens – Hard Times
    18. 18. The development of an idea Being human centred & collaborative Being visual Being iterative Being iterative
    19. 19. Prototyping“Designers manage risk by tryingthings out quickly and cheaply(they call it prototyping)”
    20. 20. Prototyping
    21. 21. The development of an idea Being human centred & collaborative Being human centred & collaborative Being visual Being visual Being iterative Being iterative
    22. 22. Thank you!

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