Click to edit Master subtitle style
PRESENTED BY
QUEENIELO
AUG2010
FLYINGBEYOND
THE WEB
TO FIND OUT
WHAT CAN TURN
INTO
THAT IS A
VALUE SEARCHING
JOURNEY
WE’D NEED
TO KNOW
WHAT THEY
WANT,
TO VIEW
FROM
THEIR
EYES.
SO, LET’S MEET OUR
CUSTOMERS
68%
AND FLEXIBILITY
VARIETIES
THEY TURN TO
BRANDS THAT CAN
CONSISTENTLY
BRING
GREAT AND
PERSONALISED
SERVICE.
EFFICIENT
BUT NOT ROBOTIC.
BEFORE …
GETTING WHAT
THEY WANT
REQUIRES
A LOT OF
PLANNING,
NEGOTIATION,
& LUCK…
NOW …
INTERNET
ANYONE CAN
GET IT WITH
EASE AND
CONVENIENCE,
ANYTIME,
ANYWHERE.
INTO
SO, WE
FOUND
WHAT CAN
TURN
NOW IT IS
TIME TO
FIND OUT
HOW
TO REAP!
3. PROPOSE THE RELEVANT.
4. DON'T BOTHER NEW TECHNOLOGY.
5. CREATE NEW VALUE.
6. DON'T BELIEVE “ONE SIZE FITS ALL”
Leisure Travelers
Business Travelers
7. SELLING WITH INSPIRATION.
8. NEVER LEAVE THE ORCHESTRA
9. PLANT THE SEEDS. LET THEM GROW.
10. NEVER STOP LOOKING
9/15/10
THANK YOU!
CONTACT: Queenie.Lo@gmail.com
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
Flying beyond the Web
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Flying beyond the Web

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Recommendations for the airline websites with case examples

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Flying beyond the Web

  1. 1. Click to edit Master subtitle style PRESENTED BY QUEENIELO AUG2010 FLYINGBEYOND THE WEB
  2. 2. TO FIND OUT WHAT CAN TURN
  3. 3. INTO
  4. 4. THAT IS A VALUE SEARCHING JOURNEY
  5. 5. WE’D NEED TO KNOW WHAT THEY WANT, TO VIEW FROM THEIR EYES.
  6. 6. SO, LET’S MEET OUR CUSTOMERS
  7. 7. 68%
  8. 8. AND FLEXIBILITY
  9. 9. VARIETIES
  10. 10. THEY TURN TO BRANDS THAT CAN CONSISTENTLY BRING GREAT AND PERSONALISED SERVICE. EFFICIENT BUT NOT ROBOTIC.
  11. 11. BEFORE … GETTING WHAT THEY WANT REQUIRES A LOT OF PLANNING, NEGOTIATION, & LUCK…
  12. 12. NOW … INTERNET ANYONE CAN GET IT WITH EASE AND CONVENIENCE, ANYTIME, ANYWHERE.
  13. 13. INTO SO, WE FOUND WHAT CAN TURN
  14. 14. NOW IT IS TIME TO FIND OUT HOW TO REAP!
  15. 15. 3. PROPOSE THE RELEVANT.
  16. 16. 4. DON'T BOTHER NEW TECHNOLOGY.
  17. 17. 5. CREATE NEW VALUE.
  18. 18. 6. DON'T BELIEVE “ONE SIZE FITS ALL” Leisure Travelers Business Travelers
  19. 19. 7. SELLING WITH INSPIRATION.
  20. 20. 8. NEVER LEAVE THE ORCHESTRA
  21. 21. 9. PLANT THE SEEDS. LET THEM GROW.
  22. 22. 10. NEVER STOP LOOKING
  23. 23. 9/15/10 THANK YOU! CONTACT: Queenie.Lo@gmail.com

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