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The Practice of Safety Leadership

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The Practice of Safety Leadership by Terry E. McSween, Ph.D.

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The Practice of Safety Leadership

  1. 1. The Practice of Safety Leadership Terry E. McSween, Ph. D. Quality Safety Edge 1
  2. 2. Blood Lipid Targets My Normal Treatment Parameter Last Range Goal LDL 90-171 < 50-60 Cholesterol 132 mg/dl mg/dl HDL Cholesterol 58 35-80 >60 mg/dl mg/dl < 200 Triglycerides 123 mg/dl < 100 mg/dl 2
  3. 3. Great Leaders What do they do? 3
  4. 4. Effective Leaders ♦ Take responsibility for the culture ♦ Work to ensure alignment – Vision/Mission – Values – Systems and processes – Behavior 4
  5. 5. A Values-Based Culture Mission/Vision Process Values Practices Results 5
  6. 6. A Values-Based Safety Culture Mission/Vision Safety Systems Values Practices Results 6
  7. 7. An Effective Safety Culture Provides – Clear vision of safety – Effective safety systems – Frequent attention/discussions about safety – Good safety performance 7
  8. 8. Effective Leaders ♦ Ensure accountability for systems & procedures Mission/Vision Process Values Practices Results 8
  9. 9. Common Problem ♦ Systems emphasize – Production – Quality – Cost ♦ These are critical and urgent ♦ Systems do not balance emphasis on safety Safety is critical, but not urgent 9
  10. 10. Process Issues ♦ Safety management systems ♦ Alignment issues ♦ Integration ♦ Systems drift 10
  11. 11. Effective Leaders ♦Ensure alignment of values and practices Mission/Vision Process Values Practices Results 11
  12. 12. Say-Do Assessment Behavior Yes No Yes Talk No
  13. 13. Key Leadership Practices 13
  14. 14. Key Leadership Practices 14
  15. 15. Create Alignment Sample Behaviors: – Consider the impact of all decisions on safety, as in • Hiring • Providing resources – Consider the messages that decisions may send about your and/or the company’s commitment to safety – Model safe practices at every opportunity – Include safety in appraisals – Learn about your Values-Based Safety® process – Ensure that management systems support safety and do not create barriers 15
  16. 16. Key Leadership Practices 16
  17. 17. Communicate the Value of Safety Sample Behaviors: – Include safety in every presentation and discussion – Include safety as the first agenda in every meeting – Look for opportunities to talk about safety in the company and community – Share personal stories and experiences – Promote safety during informal conversations 17
  18. 18. Key Leadership Practices 18
  19. 19. Build Support Sample Behaviors: – Ask employees to get involved – Communicate the importance of safety to the company – Review safety data from your area with subordinates – Ask direct reports what they are doing to support safety – Ask what direct reports are planning to do – Ask what you can do to help – Ensure that there is a realistic budget for recognition and celebrations – Respond to requests for assistance 19
  20. 20. Key Leadership Practices 20
  21. 21. Monitor the Process Sample Behaviors: – Review implementation and training progress – Review how results are achieved, not just the results – Ask questions about the process • How is the process going? • What are safety committees targeting for improvement? • What actions are being taken? • What are the levels of participation? Is it getting better? • What kinds of behavior are being recognized? • What celebrations are planned? 21
  22. 22. Key Leadership Practices 22
  23. 23. Shape and Reinforce Behavior Sample Behaviors: – Ask for reports to share success stories – Provide positive feedback for improvement – Ask those with successful processes to share what they are doing to achieve success – Visit successful Steering Committees and ask them to tell you about their efforts and what you can do to help – Regularly thank employees for specific efforts and contributions – Participate in local recognition and celebrations 23
  24. 24. Quiz #1 1. Name the five wealthiest people in the world 2. Name the last five Heisman trophy winners 3. Name the last five winners of the Miss America contest 4. Name ten people who have won the Nobel or Pulitzer Prize 5. Name the last half dozen Academy Award winners for best actor and actress 24
  25. 25. Quiz #2 1. List a few teachers who aided your journey through school 2. Name three friends who have helped you through a difficult time 3. Name five people who have taught you something worthwhile 4. Think of a few people who have made you feel appreciated and special 5. Think of five people you enjoy spending time with 25
  26. 26. Show People You Care ♦ Identify three safety practices/systems to monitor Ask two questions: – “How’s it going?” – “What can I do to help?” 26
  27. 27. “What you do speaks so loudly that I cannot hear what you are saying.” – Emerson 27

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