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Enterprise 2.0

                                           “The Web as an operating system...?”

                         ...
Setting the scene...                                                                            Setting the scene...
     ...
Setting the scene...
     Characteristics of “very capable” companies.




                                               ...
Research                                                                         Publishing: Blogs

                      ...
Collaboration: Wikis

 Wikis - easy collaboration
     Easily editable webpages which foster collaboration and
           ...
Sound: Podcasts
      Dresdner Kleinwort Bank Wiki
 Dresdner Kleinwort Wasserstein (DrKW) is an investment bank
headquarte...
Images: Videocasting


 Videocast: your own TV station...
   Online video files to which you can subscribe.

   New episode...
Social Networks

                                                   Social Networking - more than MySpace for kids
       ...
1:37PM Tweet by Dave
Winer

2:33PM Radio talks about
“possible earthquake”

2:56 official response by
authorities
Skills    Experts
People    Knowledge
Organised Chaos ?
          Wiki
Podcast             Blog                                 Tags

                          ...
Social Bookmarking
                                            Expertise




                                Corporate    ...
Content Syndication


 RSS / Really Simple Syndication
   a line of code representing content

   an automated signal that...
Really Simple Syndication   Really Simple Syndication
Lessons Learned
Be ready...
  Web 2.0/Social Media integration change a company, make sure your corporate
  culture is rea...
Thank you.
Impact on internal collaboration
Impact on internal collaboration
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Impact on internal collaboration

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Presentation at KVIV in Antwerp on 28th February 2009 of Philippe Borremans (conversationblog.com) on Social media & Networks and the impact in businesses

Published in: Technology
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Impact on internal collaboration

  1. 1. Enterprise 2.0 “The Web as an operating system...?” “The Web IS an operating system... Get over it...!” Social Media & Networks Anonymous, via Twitter Impact on internal collaboration Philippe Borremans, Conversationblog.com
  2. 2. Setting the scene... Setting the scene... What is keeping organisations awake ? Question: are your employees able to adapt to a changing business environment ? A recent IBM study revealed the top 4 priorities from HR/Senior Executives: 14% say Th S e WorkfGap Th aptablleh Analyticst The Search f rk olrce Ad LeadershipT orc Adaptable for Talent The Ad table Workforce Workforce rc rce “Very Capable” Source: IBM Global Human Capital Study 2008: http://tinyurl.com/humancapital Source: IBM Global Human Capital Study 2008: http://tinyurl.com/humancapital
  3. 3. Setting the scene... Characteristics of “very capable” companies. Very Adaptable All other companies Source: IBM Global Human Capital Study 2008: http://tinyurl.com/humancapital
  4. 4. Research Publishing: Blogs Blogs - 123 step online publishing. Internal Use of Social Media - Benefits: Online diaries/simple websites which can be set up in minutes Improved communication, collaboration: 91% Filled with content (posts) in chronological order. Locating experts within the company: 81% 70 million blogs tracked by Technorati 120.000 new blogs/day Improving knowledge management: 78% About 1.5 million postings (articles) per day. That's about 17 posts per second. Collaboration & Social Media Report - Gilbane Group, June 2008.
  5. 5. Collaboration: Wikis Wikis - easy collaboration Easily editable webpages which foster collaboration and aboration and tn knowledge sharing, can be set up in minutes. es Can be used for internal as well as external secured collaboration. Hosted, appliance type and installed versions for enterprises.
  6. 6. Sound: Podcasts Dresdner Kleinwort Bank Wiki Dresdner Kleinwort Wasserstein (DrKW) is an investment bank headquartered in London and Frankfurt. With 6,000 employees, it has offices inNew York, Paris, Luxembourg, Tokyo, Singapore and Hong Kong. Podcasts, more than iTunes Audio files posted on the web to which you can subscribe. Automatically downloadable to MP3, PC/Mac, Mobile phone, car etc... Like videocasts, a-synchronous usage, on demand and on the go. RESULTS Forrester predicts podcasting will grow from 700,000 households in the US in Accelerate project cycle times 2006 to 12.3 million households in the US by 2010. by 25% Reduce email overload by up to 75% Cut search costs by 50%
  7. 7. Images: Videocasting Videocast: your own TV station... Online video files to which you can subscribe. New episodes are delivered automatically to PC/Mac, MP4, TV, Mobile Phone... Typically not as slick as MTV clips but still entertaining. YouTube and other platforms are heavily used in B2B marketing but also in politics - see election 2006 and 2008 in the US.
  8. 8. Social Networks Social Networking - more than MySpace for kids Social Networking and analysis are business metrics and knowledge management tools. Wisdom of crowds principle is recognised by global companies. The network is stronger than the node. Facebook, MySpace, Hyve, LinkedIn, Xing... all have their own specificities. Rocketboom started in 2005 with 700 viewers - Social networking features increasingly used at global companies & intranets. today they are between 150K and 200K every day.
  9. 9. 1:37PM Tweet by Dave Winer 2:33PM Radio talks about “possible earthquake” 2:56 official response by authorities
  10. 10. Skills Experts People Knowledge
  11. 11. Organised Chaos ? Wiki Podcast Blog Tags Activities Chat Networks System Recommendations Forum Intranet Email
  12. 12. Social Bookmarking Expertise Corporate Employee Activities Tags Generated Generated Content Content Bookmarks Sharing Knowledge
  13. 13. Content Syndication RSS / Really Simple Syndication a line of code representing content an automated signal that indicates fresh content an elegant way to subscribe to content a mighty information management tool
  14. 14. Really Simple Syndication Really Simple Syndication
  15. 15. Lessons Learned Be ready... Web 2.0/Social Media integration change a company, make sure your corporate culture is ready. Bottom up roll out - enforcing the use of social media is a contradiction. Start small, grow slow. Link social media to business objectives and business functions. Create rules, to protect the company AND the employees. Executive support and IT support is needed. Explain, train and explain again...
  16. 16. Thank you.

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