What is Employee Engagement ??In simple terms, Employeeengagement is the level ofcommitment and involvementan employee has towards theirorganization and its values. An engaged employee is aware ofbusiness context, and works withcolleagues to improveperformance within the job for thebenefit of the organization.
Aspects of Employee EngagementThe employees and their own uniquepsychological make-up and experienceThe employers and their ability to create theconditions that promote employee engagement.Interaction between employees at all levels.
According to a study...Employee Engagement Levels in an Average Organisation 15% Actively Disengaged Actively Engagaed Not Engaged 55% 30%
Employee Engagement Grid • Have to be shown the door as they would be disengaged from business goals and organisation’s goals. • They show no signs of interest in the future of theGood-bye organisation and try to hide under the frivolous excuse of being new • Loyal to the organization from the ringside view but not from within. • They would be like being passengers in a growing organisationPaper- but yet claim benefits and also take credit for such growth.weights • They would want to muscle their way to the top by Social power
Employee Engagement Grid • Any positive glimpses seen in the new recruits can be nurtured and channelized. • In the modern game, each player would like to know not just their part, but also the bigger picture so that they can add value to theInquisitive game. • Having employees in this category sets the tone for a bright future of the organisation and the employee. • The ones who care about the organisational goals, new strategies. • They are the organisation’s biggest assets as they tend to be the best agents of change. In short, they are your “Brand Ambassadors”.Believers • It has the best continuity plan, home-grown executives who would understand the organisation’s ideologies better and most of all stability.
Advantages of Engaged EmployeesEngaged employees will stay with thecompanyThey will normally perform better andare more motivated.There is a significant link betweenemployee engagement and profitability.Builds passion, commitment andalignment with the organization’sstrategies .Increases employees’ trust in theorganizationProvides a high-energy workingenvironment
Employee Engagement Approaches - Communications Activities Help employees find out what is going on within the company outside of their immediate team. Help create an environment of trust and openness within the organisation Employees who feel they are listened to are able to express dissatisfaction and work together to resolve their causes
Employee Engagement Approaches - Communications Activities • Communication forums to provide regular feedback • In-house magazines • On-line communications, including discussion boards and blogsExamples • Monthly updates on corporate goals and directions. • Regular employee opinion and satisfaction surveys. • Active soliciting of employee feedback including opinions and pet peeves.
Employee Engagement Approaches - Reward Schemes The absence offinancial reward can be a significant demotivatorReward schemes arerequired to remove barriers to satisfaction To give those who are motivated by financial gain an opportunity to achieve this.
Employee Engagement Approaches - Reward Schemes • Compensation and benefit programmes • Stock ownership and profit sharing • Recognition programmesExamples • Idea collection schemes linked to reward for idea generation. • Long service and good performance awards
Employee Engagement Approaches – Culture Building Activities Giving employees a feeling of belonging Creating a thriving organisation that people feel committed to. Creating such an image of the organisation that others also want to join.
Employee Engagement Approaches – Culture Building Activities • Clear and humane HR policies. • Pro-social corporate objectives • Corporate Social Responsibility. • Equal opportunities policies and practices. • Initiatives to maintain Work-Life Balance Examples • Developing an inspiring work environment.
Employee Engagement Approaches - Team building activities • Small team recreational activities, such as bowling, games, trips to the cinema. Examples • Social activities, such as family gatherings and events. • Community outreach activities such as volunteering and fund-raising.
Employee Engagement Approaches - Leadership Development Activities • Effective Leadership • Effective Performance Management Examples • Fair evaluation of performance • Empowerment through effective delegation • Coaching and mentoring activities • An open and transparent culture
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