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Presentacion realizada por Frank Fowlie http://ca.linkedin.com/pub/frank-fowlie/6/21/a45
Omudsman de ICANN (Canadá) y David Bilinsky http://ca.linkedin.com/pub/david-j-bilinsky/0/37/939
Law Society de British Columbia (Canadá) en el Marco del Coloquio Internacional sobre Resolucion Online de Disputas RED - Online Dispute Resolution ODR organizado por el Instituto Latinoamericano de Comercio Electronico ILCE. Para mayor informacion ingrese en http://www.einstituto.org/onlinedisputeresolution/
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