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Five Trends Impactingthe Future of Banking     Presented by Tom O’Donnell
Consumers want  to be financiallyresponsible (really)
Consumers hate   surprises
Consumers demandand deserve clearer communications
Consumers are going  “do-it-yourself” including banking
Consumers want newer, better, faster . . . more
Five Trends Impactingthe Future of Banking
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Five Trends Impacting the Future of Banking

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Five Trends Impacting the Future of Banking

  1. 1. Five Trends Impactingthe Future of Banking Presented by Tom O’Donnell
  2. 2. Consumers want to be financiallyresponsible (really)
  3. 3. Consumers hate surprises
  4. 4. Consumers demandand deserve clearer communications
  5. 5. Consumers are going “do-it-yourself” including banking
  6. 6. Consumers want newer, better, faster . . . more
  7. 7. Five Trends Impactingthe Future of Banking

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