User adoption of new technology solutions is a key driver of the ultimate return on these significant investments. Yet enterprise learning and adoption programs, typically the last phase of major change initiatives, are typically subject to budget cuts as earlier stage cost-overruns drive a frantic search for savings.
The reality, as PTC has seen time and again, is that the supposed savings disappear quickly as business units absorb substantial new costs in delayed user adoption, reduced productivity gains, and increased management frustration. In the end, the true cost of adoption exceeds even the original budget for the program.
Companies facing tight budgets should think long and hard before cutting back on essential programs for learning and adoption. The savings may seem easy to measure but the ultimate risks and costs to the organization are ignored at the company’s peril. A fully developed, role-based adoption program may seem expensive at first glance, but the benefits are well worth the investment... Watch the video to see the complete story.
To learn more about the key success factors for PLM and other enterprise solutions, visit the Insights section of our website at http://www.ptc.com/consulting/insights?utm_source=SlideShare%2B&utm_medium=PLMVignettes&utm_campaign=Social