Keys to Business Impact: PLM High Performance [research + video]


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A recent study on PLM deployments conducted by PTC and independent analyst firm Tech-Clarity highlighted an intriguing finding on the benefits of PLM program.

On the one hand, most survey participants reported high satisfaction in achieving their goals for operational improvements with PLM. On a five-point scale, they give high marks for improvements in such areas as consolidating IT systems, making it easier to find information, and automating and streamlining manual processes.

On the other hand, we see more modest results when we look at achieving desired business objectives. For the top business objectives, for example, we see improvements of 3% in accelerating time to market with new products, 4% in product development efficiency, and 2% in reducing product cost.

These are not necessarily bad results, but they are not the kind of dramatic improvements that many companies expect when they invest in PLM programs.

A sub-set of the participating companies, however, have achieved much greater results in those same top business objectives. When we look at the results of these high performers compared with everyone else, we see a significant difference:

• 9% improvement in time to market versus 1.5% for the average and lower performing companies
• More than 13% improvement in efficiency or productivity for product development versus 1.3% for the others, and,
• almost 6% lower ultimate product cost compared with only 1.1% for the others.

Interestingly, the high performing companies from a business perspective are not necessarily more satisfied with the operational improvements their PLM programs have made. Overall, the average and lower performing companies report the same levels of satisfaction with consolidating systems, making it easier to find information, and so on.

So what accounts for the dramatic differences in ultimate business impact?

For one thing, the high performing companies tend to have had their PLM programs in place longer than the others. This makes sense when you consider that PLM typically requires a great deal of organizational change, which often takes time to take hold. But length of experience is not the major difference.

The key differences, it seems, relate to HOW companies plan, implement, and adopt their new PLM solutions...

To learn more about the key success factors for PLM and other enterprise solutions, visit the Insights section of our website:

Published in: Technology
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