Dev+Ops+Org - How we are including(almost) everyoneJohn Clapham & Paul SwartoutNokia Entertainment2   © 2011 Nokia
The Journey: Start-up mentality to Corporateand back again…                        http://www.flickr.com/photos/pinchof/14...
Time line … how we came to be    2000            2007            2008             2009             2010             2011  ...
Elephant hunting…                    http://hubreview.blogspot.com/5   © 2011 Nokia
Many hands make light work … not6   © 2011 Nokia
The elephant’s new clothes…                   http://www.flickr.com/photos/mikefischer/247052184/in/photostream/7   © 2011...
Tools helped to ease the pain ... sort of                                    http://www.wenger.ch8   © 2011 Nokia
Integration: Why Dev+Ops+Tools may notbe enough                         http://www.wenger.ch/giant-knife-wenger-swiss-army...
Collaboration: Building a relationship beyondDevOps…10   © 2011 Nokia   http://www.flickr.com/photos/stephee/3594496332
http://www.flickr.com/photos/markjdos/4532832466/11   © 2011 Nokia
http://www.flickr.com/photos/ratcake/3159815371/12   © 2011 Nokia
Corporate Organization…          Quality                     Product          Assurance                   Manager         ...
Start-up Organization…                                Bob                    Sue                          Neo   Frank14   ...
Collaboration, some principles…                            Get noticed!                            Get buy in!            ...
Inspiring trust…16   © 2011 Nokia
Collaboration, some ideas…                            Use just enough tools                              Create an org to ...
Culture: Changing the default pattern toallow DevOps to thrive…                    http://www.flickr.com/photos/edubya/402...
http://www.flickr.com/photos/plonq/5604204042/19   © 2011 Nokia
Culture, our aspirations…                    Trust                       Respect                            Acceptance tha...
Culture, what is working for us…                    Finding evangelists                      Creating communities         ...
The future: It’s a long and winding road withgrowing pains - but it’s worth it!                           http://www.flick...
Has including everyone worked?     6 releases / 140 components    246 releases / 246 components      January to December 2...
Fragile.                               http://www.flickr.com/photos/genbug/4366202221/24   © 2011 Nokia
Long Summary…                    Effort spent on release activities, rather than                    features told us we ha...
Short summary…                    Dev + Ops = Great!                      Dev + Ops + Org = Awesome!                      ...
paul.swartout@nokia.com                                @pswartoutjohn.clapham@nokia.com     @JohnC_Bristol
Dev+ops+org how we are including (almost) everyone
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Dev+ops+org how we are including (almost) everyone

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Dev+ops+org how we are including (almost) everyone

  1. 1. Dev+Ops+Org - How we are including(almost) everyoneJohn Clapham & Paul SwartoutNokia Entertainment2 © 2011 Nokia
  2. 2. The Journey: Start-up mentality to Corporateand back again… http://www.flickr.com/photos/pinchof/1434232165/in/photostream/3 © 2011 Nokia
  3. 3. Time line … how we came to be 2000 2007 2008 2009 2010 2011 • OD2 started • OD2 • Adopted • New REST • Massive • CD and in back acquired by Agile service rollout and DevOps bedroom Nokia • Started re- platform migration embraced • Nokia Music architecting released program • KanBan was born platform • ITIL adopted • Big releases embraced • Massive • Tools team • PAIN !!!! • Pain relief investment formed • STRESS !!!! and growth Dev ORG Ops4 © 2011 Nokia
  4. 4. Elephant hunting… http://hubreview.blogspot.com/5 © 2011 Nokia
  5. 5. Many hands make light work … not6 © 2011 Nokia
  6. 6. The elephant’s new clothes… http://www.flickr.com/photos/mikefischer/247052184/in/photostream/7 © 2011 Nokia
  7. 7. Tools helped to ease the pain ... sort of http://www.wenger.ch8 © 2011 Nokia
  8. 8. Integration: Why Dev+Ops+Tools may notbe enough http://www.wenger.ch/giant-knife-wenger-swiss-army-knife9 © 2011 Nokia
  9. 9. Collaboration: Building a relationship beyondDevOps…10 © 2011 Nokia http://www.flickr.com/photos/stephee/3594496332
  10. 10. http://www.flickr.com/photos/markjdos/4532832466/11 © 2011 Nokia
  11. 11. http://www.flickr.com/photos/ratcake/3159815371/12 © 2011 Nokia
  12. 12. Corporate Organization… Quality Product Assurance Manager Enginee r Project Manager Architec Ops t Networks Change Control Error Manager Testers13 © 2011 Nokia
  13. 13. Start-up Organization… Bob Sue Neo Frank14 © 2011 Nokia
  14. 14. Collaboration, some principles… Get noticed! Get buy in! Be patient. Build trust.15 © 2011 Nokia
  15. 15. Inspiring trust…16 © 2011 Nokia
  16. 16. Collaboration, some ideas… Use just enough tools Create an org to encourage collaboration Mix up roles Learn together17 © 2011 Nokia
  17. 17. Culture: Changing the default pattern toallow DevOps to thrive… http://www.flickr.com/photos/edubya/4027419090/in/photostream/18 © 2011 Nokia
  18. 18. http://www.flickr.com/photos/plonq/5604204042/19 © 2011 Nokia
  19. 19. Culture, our aspirations… Trust Respect Acceptance that things will break (Occasionally) Fail early, blame slowly Learn from mistakes – and everything else Seamless collaboration Responsibility in the right place20 © 2011 Nokia
  20. 20. Culture, what is working for us… Finding evangelists Creating communities Hiring the right people Creating new ways to collaborate Constantly communicating Inspecting, measuring, monitoring Evolving21 © 2011 Nokia
  21. 21. The future: It’s a long and winding road withgrowing pains - but it’s worth it! http://www.flickr.com/photos/ejh/5199033936/in/photostream/22 © 2011 Nokia
  22. 22. Has including everyone worked? 6 releases / 140 components 246 releases / 246 components January to December 2010 January to October 201123 © 2011 Nokia
  23. 23. Fragile. http://www.flickr.com/photos/genbug/4366202221/24 © 2011 Nokia
  24. 24. Long Summary… Effort spent on release activities, rather than features told us we had a problem… …we introduced good tools…. …encouraged collaboration… …joined everyone in our dev ops culture… …and delivered more, with less effort!25 © 2011 Nokia
  25. 25. Short summary… Dev + Ops = Great! Dev + Ops + Org = Awesome! Including (almost) everyone worked…for us!26 © 2011 Nokia
  26. 26. paul.swartout@nokia.com @pswartoutjohn.clapham@nokia.com @JohnC_Bristol

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