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Visualization, Mobility and Analytical Reporting

Visualization, Mobility and Analytical Reporting

Still over-reliant on Excel for reporting? Difficult to get access to the information you need to make informed decisions?

Most organisations now recognise the danger of relying too heavily on "gut feel" when it comes to making critical business decisions.

With emerging capabilities such as data visualisation, mobile devices and analytical reporting, now is the time to re-evaluate how information is consumed within your organisation.

Join us for this complementary event, and hear how companies such as ComSuper, CUA, American Express and others use Business Intelligence to support fact-based, decision-making and analytical reporting. Breakfast included.

Still over-reliant on Excel for reporting? Difficult to get access to the information you need to make informed decisions?

Most organisations now recognise the danger of relying too heavily on "gut feel" when it comes to making critical business decisions.

With emerging capabilities such as data visualisation, mobile devices and analytical reporting, now is the time to re-evaluate how information is consumed within your organisation.

Join us for this complementary event, and hear how companies such as ComSuper, CUA, American Express and others use Business Intelligence to support fact-based, decision-making and analytical reporting. Breakfast included.

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Visualization, Mobility and Analytical Reporting

  1. 1. Visualisation, Mobility & Self-Service Reporting SAS A/NZ BI Trends Patrick Spedding Strategic Advisor, Business Intelligence & Analytics patrick@see-change.com.au au.linkedin.com/in/spedding @spedding Copyright @ 2012 See-Change Solutions http://www. see-change.com.au
  2. 2. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  3. 3. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  4. 4. The Evolution of Business Intelligence Copyright @ 2012 See-Change Solutions *Sample size = 96
  5. 5. We have lots of data… but are we making better decisions?? Copyright @ 2012 See-Change Solutions Data Sources ERP SCM CRM Data Warehouse GL GL GL Reporting And is this the result? Disparate data silos? Poor data integrity? No audit trail? Valuable business knowledge buried in complex workbooks? Long planning cycles with many “no-value-add” steps? Inflexible output and reporting?
  6. 6. Challenges facing organizations Copyright @ 2012 See-Change Solutions 6 Spreadsheets are extremely useful for one-off analyses and personal use. However, people have pushed their use well beyond their original design. Organizations ought to replace spreadsheets in every task where more than 6 people share a spreadsheet more than 6 times. (Ventana Research: “Taming the Spreadsheet Mess”, May 2009)
  7. 7. Traditional Enterprise Analytic Architecture Copyright @ 2012 See-Change Solutions 7 Analytical Structures Modeling Base Tables Scoring Base Tables Analytical Mart Warehouse Exploitation layer Data Integration Transformations Appliances Structured SAP Mainframe PSoft Windows Semi- Structured Other Sources Un- Structured Real Time High Volume Batch Web Services Message Queues Data Management Layer Data Preparation Layer OLAP BI Analytics
  8. 8. What are the Outcomes of this? – A ‘Hoarding’ Culture Copyright @ 2012 See-Change Solutions 8 Analytical Structures Modeling Base Tables Scoring Base Tables Analytical Mart Warehouse Exploitation layer Data Integration Transformations Appliances Structured SAP Mainframe PSoft Windows Semi- Structured Other Sources Un- Structured Real Time High Volume Batch Web Services Message Queues Data Management Layer Data Preparation Layer OLAP BI Analytics Flex
  9. 9. Organisations Can Be Silos of Information Copyright @ 2012 See-Change Solutions IT SUPPLY CHAIN DEFENCE SERVICES HR OPERATIONS PROGRAMS FINANCE 42% of managers use wrong information at least once a week 59% of managers miss information they should have used 47% of users don’t have confidence in their information
  10. 10. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  11. 11. A/NZ IDC Predictions 2012 Copyright @ 2012 See-Change Solutions
  12. 12. A/NZ BI Survey - Results Copyright @ 2012 See-Change Solutions CIO Viewpoint 2011 Survey
  13. 13. BI Market Changes Copyright @ 2012 See-Change Solutions “Consumer Oriented BI” • Visualization • Self-service BI vs. IT Managed BI • Quick Time to Value Expected • Rise of Mobile Devices • Collaborative Decision Making With "ease of use" now surpassing "functionality" for the first time as the dominant BI platform buying criterion….. business users are increasingly driving BI purchasing decisions” Gartner Magic Quadrant for Business Intelligence Platforms, 2011
  14. 14. Emerging Trends Copyright @ 2012 See-Change Solutions Geo-spatial: "...the next set of trends I see becoming important is geo-spatial." Deepak Advani, Vice President of Predictive Analysis, IBM Source: http://www.cio.com.au/article/401123/q_ibm_vp_predictive_analytics_talks_social_me dia_bi/?fp=16&fpid=1#closeme Location Intelligence is "the missing analytic” Industry Analyst Wayne Eckerson Source: http://www.b-eye-network.com/blogs/eckerson/archives/2011/09/the_missing_ana.php
  15. 15. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  16. 16. Business Visualization – What is it? Copyright @ 2012 See-Change Solutions • Explore • Discover & Learn • Share • Collaborate • Publish • Explore • Discover • Share • Collaborate
  17. 17. Business Visualisation Copyright @ 2012 See-Change Solutions Recommended Reading: • Information Dashboard Design by Stephen Few • Now You See It : simple visualization techniques for quantitative analysis by Stephen Few • The Visual Display of Quantitative Information by Edward Tufte • Interactive Graphics for Data Analysis: principles and examples by Martin Theus, Simon Urbanek • Visualize This by Nathan Yau • The Wall Street Journal Guide to Information Graphics: The Dos and Don'ts of Presenting Data, Facts, and Figures Dona M. Wong • Hans Rosling: TED talks “What is sought in designs is the clear portrayal of complexity…” “…not the complication of the simple” Edward R. Tufte, The Visual Display of Quantitative Information
  18. 18. Example: Hans Rosling Copyright @ 2012 See-Change Solutions http://www.gapminder.org/videos/200-years-that-changed-the-world-bbc/
  19. 19. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  20. 20. Smartphone and tablet device proliferation in the workplace is exploding! Copyright @ 2012 See-Change Solutions
  21. 21. Why has mobile suddenly emerged? Copyright @ 2012 See-Change Solutions Lots of perceived obstacles ….
  22. 22. Why has mobile suddenly emerged? Copyright @ 2012 See-Change Solutions … until recently!!
  23. 23. Top 10 commercial business application categories for tablet devices Copyright @ 2012 See-Change Solutions According to Gartner, the top 10 commercial business application categories for tablet devices are: 1. Sales automation systems for customer collateral, sales presentations, and ordering systems 2. Business intelligence: analytical and performance applications with management dashboards 3. Containerised email to separate corporate messaging environments from personal email 4. Collaboration applications for meetings 5. File utilities for sharing and document distribution 6. General corporate/government enterprise applications for CRM, ERP, SCM and messaging 7. Medical support systems for doctors, nurses, and physical therapists 8. Hosted virtual desktop agents to provide secure remote operations of traditional desktop applications and environments 9. Social networking applications with intelligent business insight 10. Board books for secure document and report distribution Gartner Identifies Top 10 Commercial Business Applications for Tablet Devices, 17 November 2011
  24. 24. Analysts Agree Copyright @ 2012 See-Change Solutions “Forrester predicts that this future generation of mobile devices will eclipse the use of traditional laptops for mobile BI applications within three to five years” Boris Evelson - A Practical How-To Approach To Mobile BI, March 2011 “By 2013, 33% of business intelligence functionality will be consumed on mobile devices.” Source: Gartner
  25. 25. Example: Typical BI Report…. Copyright @ 2012 See-Change Solutions
  26. 26. … optimized for a Mobile Device Copyright @ 2012 See-Change Solutions
  27. 27. What about Security? Copyright @ 2012 See-Change Solutions Inherited Security User/Group Management Single Sign On Object Level Security Row Level Security File Management App Security Device Lockout App Level Remote Wipe App Passcode Lock Roambi Recall Device Security iOS 4 Data Protection Hardware Encryption Device Provisioning VPN Device Level Remote Wipe
  28. 28. Agenda Copyright @ 2012 See-Change Solutions • The Evolution of BI (“Taming the Spreadsheet Mess”) • Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting • Example: Social Media/Sentiment Analysis
  29. 29. Capabilities for specific users (and needs) Copyright @ 2012 See-Change Solutions
  30. 30. Typical Breadth of Reporting coverage Copyright @ 2012 See-Change Solutions One to many reporting Flexible prompting and bursting Scheduled Use case: provide a point In time picture of performance to budget, a KPI, or, to monitor indicators Transactional & Operational Reports High level information with the capability to drill-down to understand details Leverages a number of different data sources across the organization Managed Reports Analytical Reports Large volume Presentation quality formatting Output to a number of different file types  Interactivity and flexibility  Self service  Financial information Ad-Hoc Reports Production Reports  Critical first alert call-to-action for performance results  High resolution and high impact visualization of KPI(s) and Forecasts  “One stop shop” Dashboards
  31. 31. The importance of Social Networking Copyright @ 2012 See-Change Solutions “research conducted last year found that almost one in four Australians would boycott a service if they read negative comments about it on a social network.”
  32. 32. THANK YOU. See-Change Solutions patrick@see-change.com.au www.see-change.com.au Copyright @ 2012 See-Change Solutions au.linkedin.com/in/spedding @spedding

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