10. life cycle AKA The Flight Plan Epic life cycle is set up in the following phase system that's called the flight plan. Most Epic customers completely adopt the flight plan, and use it for their installations, unless it's a shortened scope and installation for outpatient, called 48 day install. 1. Marketing and salescall determines product(s) selection2. Sales to implementation cut-over (usually a call)3. Determine full scope and time line of productsand how their installations complements or cause issues 4. Train and certify the customer staff on their applications 5. Gap analysis in current product6. Take baseline metrics (best practice to do 4, 5, 6 at the same time)7. Discovery at each of the clinics (staffing models, workflows, physician notes)8. Design back at the ranch with superusers coupled with change management activities9. Build phase10. Testing and end-user training at the same time (usually 2 cycles of testing, UVA did 11. Go-live readiness assessments at Day 90, 60, 3012. Go-live and issue management (2 weeks to 1 month)13. Optimization (30, 60 day visits at the site or a more formal plan, depending what's left in the budget)
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12. Current applications developed by include: Data Courier (Data Environment Propagation Utility) EpicCare Ambulatory (Ambulatory Medical Record Application) EpicCareHome Health (Specialized Home Health Application for use in Patient Homes) EpicCare Hospice (Specialized Hospice Application) EpicCare Inpatient (Universal Hospital System) EpicCare Link (Web-based Application for Community Users) EpicWeb (Web-based Clinical Application) Haiku (Device Mobility Clinical Application) HIM (Chart Tracking, Chart Deficiency Tracking, Release of Information Application, Coding & Abstracting) Identity (Master Patient Index [MPI] Application)
13. Kaleidoscope (Ophthalmology Application) MyChart(Patient ChartAccess) MyEpic (Dashboard Application) OpTime (Surgical Application) Phoenix (Transplant Application) Prelude (Inpatient and Outpatient Registration Application) Radiant (Radiology Application) Reporting Workbench (OperationalReportingApplication) Resolute (Billing Application) Stork (OB/Gyn Application) Tapestry (Managed Care Application) Welcome (Patient Self-Service Kiosk) Willow, formerly named EpicRx (Hospital Pharmacy Application) Current applications developed by include:
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