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Wikipedia and Libraries 
Pru Mitchell & Steven Zhang 
Wikimedia Australia 
contact@wikimedia.org.au
INTRODUCTIONS AND EXPECTATIONS
Presenters 
• ALIA member 20+ years 
• Manager Library & Information Services, Australian 
Council for Educational Researc...
Session overview 
1. Why are we here? 
2. Why Wikipedia and libraries? 
3. How does Wikipedia work?
Using Wikipedia as a source 
 I have followed a link to Wikipedia 
 I have read a Wikipedia article to find 
information...
Editing Wikipedia 
 I have edited something in Wikipedia 
 I have edited a reference in Wikipedia 
 I have a Wikipedia ...
Contributing to Wikipedia 
I understand Wikipedia's licence CC BY-SA 
I have uploaded my own content to a 
Wikimedia pro...
WIKIPEDIA AND LIBRARIES
Our commitment 
Imagine a world in which 
every single human being 
can freely share in the sum of all knowledge 
Wikipedi...
Open and free access 
• Creative Commons licence CC-by-sa 
• Actively promote open access 
• Respect and raise awareness o...
Visibility and scale 
• Site rank #6 globally 
• Where your users are 
• Where your users come 
from 
• Free to copy means...
Information standards 
• Disambiguation = Authority control 
• Wikidata: www.wikidata.org 
• Metadata: categories, lists, ...
Sources and citation 
• Only as good as our sources 
• Libraries have the best sources 
• Wikipedia has the most eyeballs ...
Local and global 
• Your community 
– your community’s history 
– your community’s interests and passions 
• Note Notabili...
Volunteers 
• 20 million registered 
editors 
• 80,000 active users 
• 1,400 administrators 
• 200 employees 
13ab37, 9 Fe...
Working with Wikipedia 
• Subscribe to news: GLAM, Libraries, Education 
• Facilitate editor access to your collection 
• ...
Wikimedia Australia 
• We’re here to help … 
• Advice on using Wikipedia (or other projects) 
• Wikipedia edit training 
–...
HOW DOES WIKIPEDIA WORK?
Terminology 
• Wikipedia the encyclopedia 
• Wikimedia Foundation (USA) 
Not-for-profit organisation that runs Wikipedia 
...
Wikipedia statistics 
• 492.11 million unique readers 
• 21.29 billion page views (~43 each) 
– 3.16 billion from mobile d...
What is a Wiki? 
• A Wiki is a web page that anyone can 
make changes to. 
• The version you see can be changed at 
any ti...
Who creates Wikipedia? 
• Unlike traditional encyclopedias, 
Wikipedia is not created by experts. 
• it relies on crowd-so...
Structure of an article
Content of article
References
Finding related information
About an article
Talk page
History page
Useful things
Evaluating an article 
• Check references 
– Quality of sources 
– Relevance of sources 
• Check length and structure - re...
Who can edit? Anyone! 
“All are equal but …” 
• Anonymous Editors 
• are not registered 
• first-time/occasional editors ...
Who does edit? 
2011 survey revealed … 
• Average age: 32 
• But older editors make more contributions 
than younger edito...
Above average education
Why do they edit? 
• Started because: 
• Continue because:
How safe is Wikipedia 
when anyone can edit it? 
• Yes, there’s vandalism and spam, but … 
• Every edit is recorded, all o...
Wikipedia decision-making 
• Wikipedia is an ad-hoc-racy 
• Decisions about the contents of Wikipedia 
are made by the “co...
Five Pillars of Wikipedia 
• Wikipedia is an encyclopaedia 
• Wikipedia is written from a neutral point of 
view 
• Wikipe...
Wikimedia projects
Questions?
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ALIA Wikipedia and libraries

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Slides from national WIkipedia information sessions conducted by Wikimedia Australia for members of the Australian Library and Information Association (ALIA).
This session considered ways libraries and Wikimedia Australia could work together, and provided an introduction to how Wikipedia works.

Meet key Australian Wikimedians from your area, and discover:
how Wikipedia really works
what other projects are associated with Wikipedia
why Wikipedia uses a Creative Commons licence
how libraries and Wikimedia are helping each other
how you, and your library community can get involved
answers to your wiki questions

Published in: Education
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ALIA Wikipedia and libraries

  1. 1. Wikipedia and Libraries Pru Mitchell & Steven Zhang Wikimedia Australia contact@wikimedia.org.au
  2. 2. INTRODUCTIONS AND EXPECTATIONS
  3. 3. Presenters • ALIA member 20+ years • Manager Library & Information Services, Australian Council for Educational Research • Committee member, Wikimedia Australia • GLAM Wiki conference, Canberra, August 2009 Pru • Wikimedia Future of Education, London, June 2014 Mitchell • President, Wikimedia Australia • Editing Wikimedia projects for six years. • Active in dispute resolution and mediation • Created dispute resolution noticeboard • Worked for Wikimedia Foundation as research fellow Steve Zhang
  4. 4. Session overview 1. Why are we here? 2. Why Wikipedia and libraries? 3. How does Wikipedia work?
  5. 5. Using Wikipedia as a source  I have followed a link to Wikipedia  I have read a Wikipedia article to find information  I know at least 3 ways to evaluate a Wikipedia article www.surveymonkey.com/s/WPLibraries
  6. 6. Editing Wikipedia  I have edited something in Wikipedia  I have edited a reference in Wikipedia  I have a Wikipedia username  I have created a new Wikipedia article
  7. 7. Contributing to Wikipedia I understand Wikipedia's licence CC BY-SA I have uploaded my own content to a Wikimedia project I have taught others about Wikipedia I have conducted research about Wikipedia I am involved in administration of Wikipedia  I support Wikipedia financially
  8. 8. WIKIPEDIA AND LIBRARIES
  9. 9. Our commitment Imagine a world in which every single human being can freely share in the sum of all knowledge Wikipedia’s five pillars Neutrality - Verifiability – Consensus - Civility Openness http://en.wikipedia.org/wiki/Wikipedia:Five_pillars
  10. 10. Open and free access • Creative Commons licence CC-by-sa • Actively promote open access • Respect and raise awareness of copyright • Proudly not for profit and neutral – Volunteer donor funded – No ads • We value expertise – from anyone, anywhere
  11. 11. Visibility and scale • Site rank #6 globally • Where your users are • Where your users come from • Free to copy means content can be widely distributed, and linked to School librarians transform learning 2014 AASL
  12. 12. Information standards • Disambiguation = Authority control • Wikidata: www.wikidata.org • Metadata: categories, lists, media files • Fulfilment tool pilot OCLC • Wiki infrastructure provided - free with IT expertise included
  13. 13. Sources and citation • Only as good as our sources • Libraries have the best sources • Wikipedia has the most eyeballs • Wikipedia leads users back to sources at libraries • 8th largest referrer of DOI links Jake Orlowitz: Future of libraries and Wikipedia slideshare.net/JakeOcaasi Trove Citation tool
  14. 14. Local and global • Your community – your community’s history – your community’s interests and passions • Note Notability and Conflict of Interest – start small, grow at your own pace, mistakes can be fixed • Community languages ACTION: Identify gaps for your community
  15. 15. Volunteers • 20 million registered editors • 80,000 active users • 1,400 administrators • 200 employees 13ab37, 9 Feb 2014, Art+Feminism Wikipedia Edit-a-thon CC-BY-SA https://commons.wikimedia.org/wiki/File:Art%2Bfeminism_Wikipedia_E dit-a-thon_(2).jpg
  16. 16. Working with Wikipedia • Subscribe to news: GLAM, Libraries, Education • Facilitate editor access to your collection • Contribute unique local content AND METADATA • Host a Wikipedian in Residence http://www.youtube.com/watch?v=UlNT16gqHyo • Webinar: oclc.org/research/events/2014/10-21.html
  17. 17. Wikimedia Australia • We’re here to help … • Advice on using Wikipedia (or other projects) • Wikipedia edit training – Groups or one-on-one
  18. 18. HOW DOES WIKIPEDIA WORK?
  19. 19. Terminology • Wikipedia the encyclopedia • Wikimedia Foundation (USA) Not-for-profit organisation that runs Wikipedia • Wikimedia Australia Inc Australian chapter of the Wikimedia Foundation – support Australia volunteers – promote/develop Australian content • Wikimedia Totality of organisations and volunteers
  20. 20. Wikipedia statistics • 492.11 million unique readers • 21.29 billion page views (~43 each) – 3.16 billion from mobile devices (~15%) • 14.73 thousand “new editors” • 77.06 thousand “active editors” • Articles in 287 languages – Number of articles in English : 4,324,379 – 7 other languages have over 1 million articles July 2013 http://stats.wikimedia.org
  21. 21. What is a Wiki? • A Wiki is a web page that anyone can make changes to. • The version you see can be changed at any time, by any person, without any tools other than a web browser. • This means that each Wikipedia page is in a constant state of change as different people make contributions.
  22. 22. Who creates Wikipedia? • Unlike traditional encyclopedias, Wikipedia is not created by experts. • it relies on crowd-sourcing – having large numbers of non-experts contribute what they can, rather than a small number of experts contributing large amounts of information • but references to reliable sources should be made
  23. 23. Structure of an article
  24. 24. Content of article
  25. 25. References
  26. 26. Finding related information
  27. 27. About an article
  28. 28. Talk page
  29. 29. History page
  30. 30. Useful things
  31. 31. Evaluating an article • Check references – Quality of sources – Relevance of sources • Check length and structure - relative to importance of subject • Check edit history for recent activity • Check talk page for debates • Check criteria for Featured article
  32. 32. Who can edit? Anyone! “All are equal but …” • Anonymous Editors • are not registered • first-time/occasional editors  or vandals  • New Editors • registered but not trusted, some are vandals • Trusted Editors • 4 days and 10 “good” edits to establish trust • Administrators & Bureaucrats
  33. 33. Who does edit? 2011 survey revealed … • Average age: 32 • But older editors make more contributions than younger editors
  34. 34. Above average education
  35. 35. Why do they edit? • Started because: • Continue because:
  36. 36. How safe is Wikipedia when anyone can edit it? • Yes, there’s vandalism and spam, but … • Every edit is recorded, all old versions are saved and can be easily restored after vandalism • Abuse Filter – automated tool for preventing common patterns of abuse • Recent Change Patrol – people who monitor recent edits across all topics for obvious errors or vandalism • Watchers – people who monitor pages of interest to them – monitor for subtle vandalism • “The beast of one billion eyes” – readers want Wikipedia to be right not wrong
  37. 37. Wikipedia decision-making • Wikipedia is an ad-hoc-racy • Decisions about the contents of Wikipedia are made by the “community” • The Wikimedia Foundation sets policies to do with legal issues, but not with content • Decisions are ideally reached through discussion between interested parties, but occasionally requires uninvolved help (dispute resolution) • Can be somewhat abrasive at times
  38. 38. Five Pillars of Wikipedia • Wikipedia is an encyclopaedia • Wikipedia is written from a neutral point of view • Wikipedia is free content that anyone can edit, use, modify and distribute • Editors should interact with each other in a respectful manner • Wikipedia does not have firm rules
  39. 39. Wikimedia projects
  40. 40. Questions?

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