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Agile Kaizen: Continuous Improvement Far Beyond Retrospectives

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Agile Kaizen: Continuous Improvement Far Beyond Retrospectives. Reviews principles and practices to improve culture, people, teams, processes and products, all from an Agile perspective

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Agile Kaizen: Continuous Improvement Far Beyond Retrospectives

  1. 1. Continuous Improvement Far beyond retrospectives
  2. 2. Angel Medinilla angel.medinilla@proyectalis.com www.proyectalis.com/en/AngelMedinilla (Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...) Twitter: @angel_m (pictures, followers & feedback welcome) <vanity> www.improvement21.com facebook.com/improvement21 @improvement_21 We help people and companies create continuous improvement habits
  3. 3. My Pleasure! (All drawings by yours trully) </vanity>
  4. 4. More at http://Slideshare.net/proyectalis Story of a personal journey
  5. 5. That’s pretty much what I do...
  6. 6. More at http://Slideshare.net/proyectalis Agile + Improvement = Retros!
  7. 7. As opposed to...
  8. 8. More at http://Slideshare.net/proyectalis But... They are broken! - Groundhog Day Retro - Playground retro - Kumbaya Retro - Artificial Harmony Retro - Whining Retro - Drill Sergeant Retro - No problem Retro - No causes Retro
  9. 9. More at http://Slideshare.net/proyectalis But... They are broken! - People do not participate - Agenda hijack - No difussion of innovation - No action after retrospective - Too many actions - Not enough time - Lack of preparation - People offended / personally affected - Too negative
  10. 10. More at http://Slideshare.net/proyectalis So I managed to improve them
  11. 11. More at http://Slideshare.net/proyectalis So I managed to improve them http://bit.ly/I21Newsletter
  12. 12. More at http://Slideshare.net/proyectalis But then... There’s more!
  13. 13. Change!
  14. 14. More at http://Slideshare.net/proyectalis How to change? - Difussion of Innovations - Change Patterns - Lean Change / Toyota Kata / Kaizen
  15. 15. More at http://Slideshare.net/proyectalis How to change? - Transformation team / corner - Assessment - Vision Workshops - Clear impact goals / Hoshinplan.com - Kaizen Board - Communication, communication, communication ! - Scripting - “Guru on your side” - ...
  16. 16. Culture
  17. 17. More at http://Slideshare.net/proyectalis How to improve Culture? - Storytelling ! - Communicate Purpose - Listen for (real) values - Honour your (real) values - Consistent Behavior - Promote informal leadership
  18. 18. How to Improve Culture? - Internal conference - Celebration events - Kudo systems - Impact Mapping Stories - Tweak the environment - Use peer pressure
  19. 19. People and Teams
  20. 20. More at http://Slideshare.net/proyectalis How to improve people? - Structured Research, Development, Innovation, Learning, Experimentation... - Set common goals (Intel / Google OKR’s) - Coaching, Mentoring, Training, Pairing - Teach to give, receive and ask for feedback
  21. 21. More at http://Slideshare.net/proyectalis How to improve people? - ScrumMasters / Coachs! - Labs (not only technical!) - Communities of Practice / Guilds - Exploration Days - Pairing - Free Electrons - Community Events - Desk surfing / Job Switching
  22. 22. Bad Processes!
  23. 23. More at http://Slideshare.net/proyectalis How to improve processes? - Lean, Agile, Theory of Constraints... - Define Value and Waste - Map & Own the Value Stream - Optimize flow - remove constraints and bottlenecks - Empower teams - Set system goals - avoid suboptimization - Enforce a learning environment - Make it easy to bring impediments to surface - Avoid political decision making
  24. 24. More at http://Slideshare.net/proyectalis How to improve processes? - VSM Workshops / VS “Owners” - Lead Time, Cycle Time, queue size and quality metrics - Kanban Boards - Jidoka / Autonomation - Kaizen blitz / Kaizen events - 5 Why / RCA Analysis Workshops - Skunk Works / Task Forces - Team Standards & Performance metrics (OKR / Hoshin)
  25. 25. More at http://Slideshare.net/proyectalis Wrong Products
  26. 26. More at http://Slideshare.net/proyectalis Wrong Products
  27. 27. Wrong Products
  28. 28. Wrong Products
  29. 29. More at http://Slideshare.net/proyectalis Wrong Products
  30. 30. More at http://Slideshare.net/proyectalis Wrong Products
  31. 31. Wrong Products
  32. 32. Wrong products?
  33. 33. More at http://Slideshare.net/proyectalis “Double the cr*p, double fast” “McAgile”
  34. 34. More at http://Slideshare.net/proyectalis How to improve products? - Projects -> Products -> Problems - Design Thinking - Lean Startup / UX / Analytics - Customer Centricity - Assumption / Experiment Driven Product Development
  35. 35. A whole vision on improvement
  36. 36. More at http://Slideshare.net/proyectalis The Most Important Thing: HABIT!
  37. 37. More at http://Slideshare.net/proyectalis The Most Important Thing: CULTURE! - Deliberate Practice - Perpetual discomfort - Transparency, openness and trust - Long term thinking - Learning organization - More than a structured process: an improvement structure!
  38. 38. Last words...
  39. 39. Morihei Ueshiba
  40. 40. Lao Tzu
  41. 41. Awake the giant!
  42. 42. More at http://Slideshare.net/proyectalis And remember: It's not extra work... ...IT’S YOUR ACTUAL JOB!
  43. 43. Thank you and... Share it! http://www.proyectalis.com/en/AngelMedinilla www.improvement21.com
  44. 44. http://creativecommons.org/licenses/by-nc-nd/3.0/ This presentation is based upon the ideas and work of many people. And while I’ve tried to recognize copyrights and give credit and attribution where possible, I cannot possibly list them all, so if you feel like there’s something that should be added, changed or removed from this presentation, please drop me an e-mail at angel.medinilla@proyectalis.com All drawings and materials in this presentation are CC BY-NC-ND by Angel Medinilla. You are free to use them in the terms of this license.

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