eDialogos-eGov09 Finalist Project


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The short presentation delivered during the eGov Awards 2009 at Malmo, Sweden about a novel e-deliberation project in Greece which was one of the 18 finalists projects in the egov empowering citizens category

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  • Zoom in the city
  • These figures exceeded expectations so far considering that in the City of Trikala (with a population of 51.802 people), there are between 8.000 and 13.000 internet users out of which only between 950 and 1.550 users have broadband access Assuming that broadband users are the most prone to use such a sophisticated platform, then we can roughly estimate that 25% of them became registered users and 15% participated in one way or another. These numbers justify our claim that the project is already an unqualified success, especially after taking into consideration the fact that it is not yet concluded, it is a pilot and that it is a novel project for the City of Trikala and Greece as a whole.
  • eDialogos-eGov09 Finalist Project

    1. 1. A novel e-deliberation project at the City of Trikala Greece
    2. 2. Trikala: A medium sized City at the heart of Greece 55.000 residents
    3. 3. A Citizen-centered City that sets the example as the 1 st Digital City in Greece
    4. 4. e-trikala Wi-Fi & Fibre Optic Telecare e-health GIS e-planning Intelligent Transport e-dialogos Demosthenes Citizen Complaints e-Service
    5. 6. How to use ICTs to let citizens engage in the decision-making process of the City The Objective
    6. 7. www.edialogos.gr
    7. 8. e-petitions City of Trikala Bottom-up Top-down e-forums & e-surveys Citizens ► ► ► e-deliberation
    8. 9. The Innovation <ul><li>A holistic and fully </li></ul><ul><li>integrated approach to </li></ul><ul><li>e-deliberation </li></ul>
    9. 10. e-deliberation <ul><li>A ‘serial process’ </li></ul><ul><li>within a specific time-frame, </li></ul><ul><li>with 5 well-defined steps </li></ul><ul><li>within each deliberative cycle </li></ul>
    10. 11. The Process
    11. 12. Technical Innovation <ul><li>Ontology based knowledge model </li></ul><ul><li>Open Source </li></ul><ul><li>State-of-the-Art search & navigation technology </li></ul>UPPER ONTOLOGY DELIBERATION ONTOLOGY CONSULTATION ONTOLOGY PETITION ONTOLOGY
    12. 13. Communication is critical  Poster Info Brochure 
    13. 14. A success…but more needs to be done! <ul><li>Registered citizens: > 350 </li></ul><ul><li>Monthly averages: 350 visits, 250 unique visitors, 1.900 page views </li></ul><ul><li>25% of broadband users (est*) </li></ul><ul><li>A “success” considering the low internet penetration rate in Greece and the novelty of the project </li></ul><ul><li>(* figures calculated and based on official data from the “Observatory for the Information Society” eEurope/i2010 July 08 </li></ul><ul><li>report and the Census 2001 population data of the Greek National Statistics Office). </li></ul>
    14. 15. Critical success factors <ul><li>Legitimacy & Commitment </li></ul><ul><li>Training & Education </li></ul><ul><li>Multi-channel communication </li></ul><ul><li>A multi-disciplinary project team </li></ul>
    15. 16. <ul><li>e-democracy requires a total </li></ul><ul><li>re-thinking from policy makers </li></ul><ul><li>& citizens </li></ul><ul><li>It creates a “culture of participation” </li></ul>Lessons Learned
    16. 17. The Next Step: Scalability <ul><li>e-dialogos II </li></ul><ul><li>Implemented in a group of </li></ul><ul><li>11 cities all over Central Greece </li></ul><ul><li>Interreg IVC - Digital Cities </li></ul><ul><li>Programme </li></ul><ul><li>Web2.0 enhanced </li></ul>
    17. 18. <ul><li>“ The Internet can be used by </li></ul><ul><li>citizens to watch their </li></ul><ul><li>governments - rather than by </li></ul><ul><li>governments to watch their </li></ul><ul><li>citizens” </li></ul><ul><li>Prof. Manuel Castells </li></ul>