SlideShare a Scribd company logo
Online Government
Forms and Payments
Online government forms/payments should be:
Mobile-friendly Accessible Secure User-friendly
Online transactions are preferred
Which 3 of the following
would you most prefer
to conduct digitally
(instead of in person or
by mail/phone)?
Source: Accenture, "Digital
Government: Your Citizens are Ready,
Willing... and Waiting" (2015)
Forms
Use cases
● Payments (tickets, fines, permits)
● Contact forms
● Issue reporting
● Public records requests
● Subscriptions
● + more
Components
● Form
● Confirmation
● Notifications
Accessibility
Ensure forms are:
✓ Logical, easy to use
✓ Keyboard accessible
✓ Properly labeled
Payments
Security
Two fundamental components:
HTTPS PCI Compliance
ProudCity Forms (features)
● Mobile-friendly (phone, tablet, desktop, laptop, kiosk)
● Section 508, ADA-compliant
● Credit card processing
● UETA/ESIGN compliant e-signatures
● Workflow
● Post same form in multiple locations
● Associate digital forms with print versions
● Cross-browser compatible (Chrome, Firefox, Safari, Explorer)
ProudCity Forms (build & manage)
● Drag-and-drop, WYSIWYG form builder
● Forms manager dashboard
● Create, edit, preview, delete, duplicate forms
● Custom and pre-made fields
● Radio buttons, checkboxes, text fields, dropdowns and more
● CAPTCHA
● File uploads
● Download form submissions to .xls/.csv
● Create confirmation pages
● Email confirmations/notifications to internal/external users
Connect
● info@proudcity.com
● proudcity.com/forms
● proudcity.com/payments
Colophon
● Mobile by Musmellow from the Noun Project
● Check by Icon Depot from the Noun Project
● Lock by Hopkins from the Noun Project
● Smile by Agni from the Noun Project
● Credit Card by Edward Boatman from the Noun Project

More Related Content

Similar to Online government forms and payments

Gl brochure 2016
Gl brochure 2016Gl brochure 2016
Gl brochure 2016
Sajid Hussain
 
Gl brochure 2016 final (4)
Gl brochure 2016 final (4)Gl brochure 2016 final (4)
Gl brochure 2016 final (4)
Sajid Hussain
 
E-money Payment System
E-money Payment SystemE-money Payment System
E-money Payment System
Mikhail Miroshnichenko
 
Expected Use Cases of FIDO Authentication in Social Apps
Expected Use Cases of FIDO Authentication in Social AppsExpected Use Cases of FIDO Authentication in Social Apps
Expected Use Cases of FIDO Authentication in Social Apps
FIDO Alliance
 
Mobile payment solution
Mobile payment solutionMobile payment solution
Mobile payment solution
hearme limited company
 
India stack - A detailed presentation
India stack - A detailed presentationIndia stack - A detailed presentation
India stack - A detailed presentation
indiastack
 
MoneyCollect_intro2023.pdf
MoneyCollect_intro2023.pdfMoneyCollect_intro2023.pdf
MoneyCollect_intro2023.pdf
tech357995
 
Travel Cloud Suite 2016
Travel Cloud Suite 2016Travel Cloud Suite 2016
Travel Cloud Suite 2016
Bharat Chaudhary
 
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
blockchainexe
 
Subscription Based Real Estate Platformform
Subscription Based Real Estate PlatformformSubscription Based Real Estate Platformform
Subscription Based Real Estate Platformform
Gigante Technologies Pvt. Ltd.
 
Online Ticketing System.pptx
Online     Ticketing         System.pptxOnline     Ticketing         System.pptx
Online Ticketing System.pptx
aliza02morgan
 
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
Consorci Administració Oberta de Catalunya
 
Digital Payment and 3-D Secure by Netcetera
Digital Payment and 3-D Secure by NetceteraDigital Payment and 3-D Secure by Netcetera
Digital Payment and 3-D Secure by Netcetera
Netcetera
 
Local Government-as-a-Platform
Local Government-as-a-PlatformLocal Government-as-a-Platform
Local Government-as-a-Platform
Methods
 
IRJET- 3 - Tier Cross Platform Application for Digital Visiting Card with...
IRJET-  	  3 - Tier Cross Platform Application for Digital Visiting Card with...IRJET-  	  3 - Tier Cross Platform Application for Digital Visiting Card with...
IRJET- 3 - Tier Cross Platform Application for Digital Visiting Card with...
IRJET Journal
 
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
Consorci Administració Oberta de Catalunya
 
Touch screen kiosk for real estate
Touch screen kiosk for real estateTouch screen kiosk for real estate
Touch screen kiosk for real estate
sannidhi bharadhwaj
 
E commrce part II
E commrce part IIE commrce part II
E commrce part II
Pranjali Jagtap-Pandhare
 
Bric enterprise - Product deck
Bric enterprise - Product deckBric enterprise - Product deck
Bric enterprise - Product deck
Thomas Raja
 
Bric app -Business card scanner & manager
Bric app -Business card scanner & managerBric app -Business card scanner & manager
Bric app -Business card scanner & manager
Thomasraja123
 

Similar to Online government forms and payments (20)

Gl brochure 2016
Gl brochure 2016Gl brochure 2016
Gl brochure 2016
 
Gl brochure 2016 final (4)
Gl brochure 2016 final (4)Gl brochure 2016 final (4)
Gl brochure 2016 final (4)
 
E-money Payment System
E-money Payment SystemE-money Payment System
E-money Payment System
 
Expected Use Cases of FIDO Authentication in Social Apps
Expected Use Cases of FIDO Authentication in Social AppsExpected Use Cases of FIDO Authentication in Social Apps
Expected Use Cases of FIDO Authentication in Social Apps
 
Mobile payment solution
Mobile payment solutionMobile payment solution
Mobile payment solution
 
India stack - A detailed presentation
India stack - A detailed presentationIndia stack - A detailed presentation
India stack - A detailed presentation
 
MoneyCollect_intro2023.pdf
MoneyCollect_intro2023.pdfMoneyCollect_intro2023.pdf
MoneyCollect_intro2023.pdf
 
Travel Cloud Suite 2016
Travel Cloud Suite 2016Travel Cloud Suite 2016
Travel Cloud Suite 2016
 
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
【Blockchain EXE NY】Self Sovereign Identity - Smart homes & Smart contracts
 
Subscription Based Real Estate Platformform
Subscription Based Real Estate PlatformformSubscription Based Real Estate Platformform
Subscription Based Real Estate Platformform
 
Online Ticketing System.pptx
Online     Ticketing         System.pptxOnline     Ticketing         System.pptx
Online Ticketing System.pptx
 
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió:" ChatBots en l’administració pública: una forma eficient d...
 
Digital Payment and 3-D Secure by Netcetera
Digital Payment and 3-D Secure by NetceteraDigital Payment and 3-D Secure by Netcetera
Digital Payment and 3-D Secure by Netcetera
 
Local Government-as-a-Platform
Local Government-as-a-PlatformLocal Government-as-a-Platform
Local Government-as-a-Platform
 
IRJET- 3 - Tier Cross Platform Application for Digital Visiting Card with...
IRJET-  	  3 - Tier Cross Platform Application for Digital Visiting Card with...IRJET-  	  3 - Tier Cross Platform Application for Digital Visiting Card with...
IRJET- 3 - Tier Cross Platform Application for Digital Visiting Card with...
 
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
CGDL2018 - Sessió: "ChatBots en l’administració pública: una forma eficient d...
 
Touch screen kiosk for real estate
Touch screen kiosk for real estateTouch screen kiosk for real estate
Touch screen kiosk for real estate
 
E commrce part II
E commrce part IIE commrce part II
E commrce part II
 
Bric enterprise - Product deck
Bric enterprise - Product deckBric enterprise - Product deck
Bric enterprise - Product deck
 
Bric app -Business card scanner & manager
Bric app -Business card scanner & managerBric app -Business card scanner & manager
Bric app -Business card scanner & manager
 

More from ProudCity

Are You Digital Ready?
Are You Digital Ready?Are You Digital Ready?
Are You Digital Ready?
ProudCity
 
Rules for great digital government
Rules for great digital governmentRules for great digital government
Rules for great digital government
ProudCity
 
Government and software as-a-service
Government and software as-a-serviceGovernment and software as-a-service
Government and software as-a-service
ProudCity
 
Government and Software as-a-service
Government and Software as-a-serviceGovernment and Software as-a-service
Government and Software as-a-service
ProudCity
 
WordPress and Government
WordPress and GovernmentWordPress and Government
WordPress and Government
ProudCity
 
Rules for great city websites
Rules for great city websitesRules for great city websites
Rules for great city websites
ProudCity
 

More from ProudCity (6)

Are You Digital Ready?
Are You Digital Ready?Are You Digital Ready?
Are You Digital Ready?
 
Rules for great digital government
Rules for great digital governmentRules for great digital government
Rules for great digital government
 
Government and software as-a-service
Government and software as-a-serviceGovernment and software as-a-service
Government and software as-a-service
 
Government and Software as-a-service
Government and Software as-a-serviceGovernment and Software as-a-service
Government and Software as-a-service
 
WordPress and Government
WordPress and GovernmentWordPress and Government
WordPress and Government
 
Rules for great city websites
Rules for great city websitesRules for great city websites
Rules for great city websites
 

Recently uploaded

一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
teeaszt
 
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
dj1cx4ex
 
ColombiaPresentation.pptx macroeconomics
ColombiaPresentation.pptx macroeconomicsColombiaPresentation.pptx macroeconomics
ColombiaPresentation.pptx macroeconomics
JuanFelipeHerrera4
 
2024: The FAR - Federal Acquisition Regulations, Part 41
2024: The FAR - Federal Acquisition Regulations, Part 412024: The FAR - Federal Acquisition Regulations, Part 41
2024: The FAR - Federal Acquisition Regulations, Part 41
JSchaus & Associates
 
How To Cultivate Community Affinity Throughout The Generosity Journey
How To Cultivate Community Affinity Throughout The Generosity JourneyHow To Cultivate Community Affinity Throughout The Generosity Journey
How To Cultivate Community Affinity Throughout The Generosity Journey
Aggregage
 
Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019
Partito democratico
 
加急办理华威大学毕业证硕士文凭证书原版一模一样
加急办理华威大学毕业证硕士文凭证书原版一模一样加急办理华威大学毕业证硕士文凭证书原版一模一样
加急办理华威大学毕业证硕士文凭证书原版一模一样
uu1psyf6
 
PPT Item # 4 - 434 College Blvd. (sign. review)
PPT Item # 4 - 434 College Blvd. (sign. review)PPT Item # 4 - 434 College Blvd. (sign. review)
PPT Item # 4 - 434 College Blvd. (sign. review)
ahcitycouncil
 
Antyodaya saral portal haryana govt schemes
Antyodaya saral portal haryana govt schemesAntyodaya saral portal haryana govt schemes
Antyodaya saral portal haryana govt schemes
narinav14
 
Item #s 8&9 -- Demolition Code Amendment
Item #s 8&9 -- Demolition Code AmendmentItem #s 8&9 -- Demolition Code Amendment
Item #s 8&9 -- Demolition Code Amendment
ahcitycouncil
 
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
odmqk
 
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRISTTRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
Cheong Man Keong
 
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
ii2sh2v
 
Indira awas yojana housing scheme renamed as PMAY
Indira awas yojana housing scheme renamed as PMAYIndira awas yojana housing scheme renamed as PMAY
Indira awas yojana housing scheme renamed as PMAY
narinav14
 
G7 Apulia Leaders Communique, June 2024 (1).pdf
G7 Apulia Leaders Communique, June 2024 (1).pdfG7 Apulia Leaders Communique, June 2024 (1).pdf
G7 Apulia Leaders Communique, June 2024 (1).pdf
Energy for One World
 
AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024
Scalabrini Institute for Human Mobility in Africa
 
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
9d5c8i83
 
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
ahcitycouncil
 
PPT Item # 7 - 231 Encino Avenue (sign. review)
PPT Item # 7 - 231 Encino Avenue (sign. review)PPT Item # 7 - 231 Encino Avenue (sign. review)
PPT Item # 7 - 231 Encino Avenue (sign. review)
ahcitycouncil
 
karnataka housing board schemes . all schemes
karnataka housing board schemes . all schemeskarnataka housing board schemes . all schemes
karnataka housing board schemes . all schemes
narinav14
 

Recently uploaded (20)

一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
一比一原版(Adelaide毕业证)阿德莱德大学毕业证如何办理
 
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
在线办理(西班牙UPV毕业证书)瓦伦西亚理工大学毕业证毕业完成信一模一样
 
ColombiaPresentation.pptx macroeconomics
ColombiaPresentation.pptx macroeconomicsColombiaPresentation.pptx macroeconomics
ColombiaPresentation.pptx macroeconomics
 
2024: The FAR - Federal Acquisition Regulations, Part 41
2024: The FAR - Federal Acquisition Regulations, Part 412024: The FAR - Federal Acquisition Regulations, Part 41
2024: The FAR - Federal Acquisition Regulations, Part 41
 
How To Cultivate Community Affinity Throughout The Generosity Journey
How To Cultivate Community Affinity Throughout The Generosity JourneyHow To Cultivate Community Affinity Throughout The Generosity Journey
How To Cultivate Community Affinity Throughout The Generosity Journey
 
Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019
 
加急办理华威大学毕业证硕士文凭证书原版一模一样
加急办理华威大学毕业证硕士文凭证书原版一模一样加急办理华威大学毕业证硕士文凭证书原版一模一样
加急办理华威大学毕业证硕士文凭证书原版一模一样
 
PPT Item # 4 - 434 College Blvd. (sign. review)
PPT Item # 4 - 434 College Blvd. (sign. review)PPT Item # 4 - 434 College Blvd. (sign. review)
PPT Item # 4 - 434 College Blvd. (sign. review)
 
Antyodaya saral portal haryana govt schemes
Antyodaya saral portal haryana govt schemesAntyodaya saral portal haryana govt schemes
Antyodaya saral portal haryana govt schemes
 
Item #s 8&9 -- Demolition Code Amendment
Item #s 8&9 -- Demolition Code AmendmentItem #s 8&9 -- Demolition Code Amendment
Item #s 8&9 -- Demolition Code Amendment
 
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
一比一原版(theauckland毕业证书)新西兰奥克兰大学毕业证成绩单如何办理
 
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRISTTRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
TRUE BOOK OF LIFE 1.15 OF TRUE JESUS CHRIST
 
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
原版制作(Hope毕业证书)利物浦霍普大学毕业证文凭证书一模一样
 
Indira awas yojana housing scheme renamed as PMAY
Indira awas yojana housing scheme renamed as PMAYIndira awas yojana housing scheme renamed as PMAY
Indira awas yojana housing scheme renamed as PMAY
 
G7 Apulia Leaders Communique, June 2024 (1).pdf
G7 Apulia Leaders Communique, June 2024 (1).pdfG7 Apulia Leaders Communique, June 2024 (1).pdf
G7 Apulia Leaders Communique, June 2024 (1).pdf
 
AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024
 
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
在线办理美国乔治华盛顿大学毕业证(gwu毕业证书)学历学位证书原版一模一样
 
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
PPT Item # 5 - 318 Tuxedo Ave. (sign. review)
 
PPT Item # 7 - 231 Encino Avenue (sign. review)
PPT Item # 7 - 231 Encino Avenue (sign. review)PPT Item # 7 - 231 Encino Avenue (sign. review)
PPT Item # 7 - 231 Encino Avenue (sign. review)
 
karnataka housing board schemes . all schemes
karnataka housing board schemes . all schemeskarnataka housing board schemes . all schemes
karnataka housing board schemes . all schemes
 

Online government forms and payments