Shopify
FAQ
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How do login to
my account?
You can find the login page for your
Shopify Store here, if you have more
than one store click the links that
says "Have multiple stores?" and
enter the store you wish to login
into.
Store Logins
If you're looking to login as an
affiliate then there is a separate
login page for affiliates. To start
posting on the Shopify forums visit
the following page and sign in with
your store account or register a new
account if you don't have a store yet.
It should be noted that once you
have started a free trial, then you
can use your account to sign in to
the other sections of Shopify.
Forum and Affiliate
Logins
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How do i contact
customer service?
United States: 1-855-816-33857
United Kingdom: 0800-808-5233
Australia: 03-8400-4750
Contacting Customer
Service by Phone
You can also choose to chat with or
email a CS representative online.
Contacting Customer
Service Online
PROSHOPIFYSTORES.COM | 2020

How many items
can my store host?
Shopify doesn't limit the number of
items you can host in your store.
Shopify Stores are
Unlimited
Shopify's pricing structure is based
on the number of items you sell and
not how many you host.
Shopify's Tier Structure
PROSHOPIFYSTORES.COM | 2020

Can I have Multiple
stores? Each store though must have it's
own separate paid plan. It makes
sense to think carefully before
opening a new store. For example,
if you have three stores on the
basic plan you would be paying $87
a month.
Multiple Stores are
Allowed
PROSHOPIFYSTORES.COM | 2020

HOW DOES SHOPIFY
PAYMENTS WORK?
You sign up for a Shopify
Payments account by linking a
bank account and activating it
as payment method. Shopify
Payments acts as an
intermediary between you and
credit card companies.
Step 1
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When someone purchases from
your site they simply enter their
credit card details and make a
purchase. To the end user it is
exactly the same process as it
would be if you had your own
merchant account. They don't
need to open an account with
Shopify.
Step 2
Shopify collects the payment
and disperses it to your bank
account usually within 2-5 days
(depending on your country).
You may also setup payment
intervals to be paid weekly, bi-
weekly, or monthly. E
Step 3

What training is
available for
Shopify sellers?
Shopify themselves provides
plenty of training and guidance.
One of the best resources they
offer is the Shopify blog which has
many tutorials in addition to
success stories and general e-
commerce news. They also
provide in-depth training guides
on topics like Facebook
Ads and Google Shopping. The
Shopify platform thrives when
sellers thrive so they are always
looking for ways to help sellers
make their stores more profitable
Official Shopify
Training
PROSHOPIFYSTORES.COM | 2020

What are shopify
themes?
Shopify themes are the foundation
on which you can build your store.
While themes are generally flexible
you'll want to pick one that
matches your design and
functionality needs. When
choosing a theme it is good idea to
note what features you want. What
kind of experience are you trying
to build for your customer? What
do you want the design to convey
about your brand? How do you
want to feature your products?
What is your budget for a theme?
Shopify Themes
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What are shopify
Apps?
Shopify apps are designed to add
specific functionality to your
Shopify theme. For example, let's
say you want to integrate your
store with an email autoresponder.
That functionality isn't built in to
any of the Shopify themes.
However, you can add that
functionality easily with an app
Shopify Apps
PROSHOPIFYSTORES.COM | 2020

What is a shopify
blog?
A Shopify blog is a place where you
can post articles, news, or stories
related to your store. The main
purpose of a Shopify blog is to
promote your brand and drive
traffic. Getting organic search
engine traffic is hard work but well
worth it.
Shopify Blogs
PROSHOPIFYSTORES.COM | 2020

What is a shopify
blog?
A Shopify blog is a place where you
can post articles, news, or stories
related to your store. The main
purpose of a Shopify blog is to
promote your brand and drive
traffic. Getting organic search
engine traffic is hard work but well
worth it.
Shopify Blogs
PROSHOPIFYSTORES.COM | 2020

Can I buy a shopify
store?
Buying or selling an established
store is possible. Shopify has even
created a section to let people do
this more easily. It is called
exchangemarketplace.com there
you can buy or sell established
Shopify businesses. You can also
buy a starter store which is not a
proven business but may have
great potential. Learn more.
Shopify Store
Marketplace
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Thank you!
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