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DDoS Protection Services: What Really Matters to eCommerce Companies


Published on | DDoS protection and mitigation is serious business for retail and ecommerce companies. With so much at stake, they can’t afford to let their websites go down due to DDoS attacks. This brief slideshow shares their opinions on various DDoS protection options, as captured in a recent Prolexic survey.

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DDoS Protection Services: What Really Matters to eCommerce Companies

  1. 1. DDoS Protection Services: What Really Matters to eCommerce Companies
  2. 2. Survey of e-retailers • Topics – DDoS protection – Effectiveness of DDoS mitigation services • Participants – Retail companies with e-Commerce websites – Business sectors: consumer electronics, healthcare, online payment processing, fashion and apparel, toys and gifts, heating and plumbing, software-as-a-service – A statistically significant subset of Prolexic customers – United States, Europe and Asia 2
  3. 3. Summary of results • These company’s websites are at mid-to-high risk of DDoS attack • DDoS mitigation services from ISPs and content delivery networks (CDNs) were deemed ineffective 3
  4. 4. ISPs and content delivery networks (CDNs) • Least effective of DDoS protection services • Especially ineffective against direct-to-origin DDoS attacks • Especially ineffective against application-layer attacks 4
  5. 5. ISPs and content delivery networks, continued • ISPs – 42 percent ranked ISPs as least effective – 8 percent ranked ISPs as most effective • CDNs – 58 percent ranked CDNs as least effective – None ranked CDNs as most effective • On-site DDoS mitigation appliances – 33 percent ranked appliances as least effective – None ranked appliances as most effective 5
  6. 6. Survey respondents prefer • • • • • • 6 A mature, pure-play DDoS mitigation service Scalable to stop the largest DDoS attacks Low false positives Fastest mitigation Service level agreement (SLA) Proven track record for site availability and business continuity during a DDoS attack
  7. 7. Expectations of survey respondents for their DDoS protection service • A total DDoS protection solution • Protect all IPs and carriers at once – Not add-on services from multiple ISPs or CDNs • Routed protection against all avenues of attack 7
  8. 8. Perceived effectiveness of ISPs and CDNs 8
  9. 9. Learn more • Download the report DDoS Protection Services: What Really Matters to e-Commerce Companies at • In this report, you’ll learn: – The top three must-have capabilities for a DDoS protection provider – Why CDNs and ISPs are the least effective DDoS protection services – The perceived importance of: • • • • • 9 Site availability Protection from non-DDoS attack vectors Site responsiveness PCI compliance and more
  10. 10. About Prolexic • Prolexic Technologies is the world’s largest and most trusted provider of DDoS protection and mitigation services. • Prolexic has successfully stopped DDoS attacks for more than a decade. • We can stop even the largest attacks that exceed the capabilities of other DDoS mitigation service providers. 10