1.
Best Practices in
Digital Marketing
Trevor Taylor
Managing Partner

2.
“Every consumer company should be thinking about
design in a holistic way, using the senses to help create
and intensify a brand that consumers will cherish and
remember.”

3.
“Customizing a service is a sure route to staging a
positive experience, customizing a good or product
automatically turns it into a service.”
Connected
Customers
Connected
Brands
Web Hotel CommunityEmailSocialMobileProduct
Connected
Experiences Casino

4.
50%
Of Companies
Cannot Identify their
Most Loyal Customers
62%
of Consumers Don't Believe
that Companies Deliver On
What they Want