Enterprise Mobility Management


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Enterprise Mobility Management

  1. 1. Enterprise Mobility Management (EMM) EMM is an evolving organizational trend that deals with the business, as well as technological context, of the increasing trend of mobile devices usage in routine business operations. Enterprise mobility is the trend toward a shift in work habits, with more employees working out of the office and using mobile devices and cloud services to perform business tasks. The term refers not only to mobile workers and mobile devices, but also to the mobility of corporate data. Enterprise mobility can improve employee productivity, but it also creates security risks. EMM is primarily centered on the enterprise governance, security, management and control of mobile computing technologies. It encompasses processes and policies across all mobile devices that have part or a major stake within business processes. EMM’s scope is typically focused on security, application integration and management, as well as the financial implications of such solutions. Enterprise Mobility is about making the company more flexible and more responsive – able to move locations physically, move between target markets demographically, and move between business opportunities strategically – in a manner much simpler than before. In this light, the concept of Enterprise Mobility is not something that narrowly encompasses traditional "mobility technologies", it also includes managed services, cloud computing, and social media. All of these things play a role in enabling the anyplace, anytime, anywhere aspirations of a company. EMM and Cloud Computing Cloud Computing creates a key challenge in today’s mobile environments, because Cloud-based environments require a transparent mobile policy management strategy. More corporate data now resides on mobile devices and is distributed on off-site servers; protecting that data is becoming a mission-critical priority. Visibility and control of the myriad ways end-users access and leverage a cloud computing environment are crucial to ensuring a successful mobile investment.
  2. 2. Security- and cost-conscious organizations are focusing on three critical mobility factors as they evaluate and deploy cloud computing: End-User Reliance and Connectivity: Delivering the greatest degree of flexibility to the mobile workforce depends on providing easy access to cloud-based data and applications from anywhere at any time. Access Costs: Today’s mobile workers are accessing cloud-based data and applications through various technologies while on the road or working from remote locations. Unless this connectivity is carefully monitored and controlled, the cost of connecting your mobile workers to your cloud-based environment has the potential to significantly offset the efficiencies you expect to gain from the cloud computing environment. Access Security: Despite many organizations having invested in a portfolio of end-point security solutions and corporate VPNs, data compromise is still a risk because of a variety of threats. Mobile Policy Management (MPM) addresses the critical mobility factors listed above including: cost control, security and end-user connectivity for cloud-based organizations by providing the following: Mobile Policy Management: Empowers the organization to automate network selection and enables IT to pre-define network prioritization policies and assign specific mobile policies to a given network for cloud and non-cloud data and application access, and maximizes mobile workforce productivity. The result is a seamless experience that makes remote access and connectivity transparent to end-users, saving them valuable time when accessing cloud and non- cloud data and applications. MPM Reduces End-User Support Costs of Workforce Mobility: Most organizations estimate that 50 to 80% of the support calls made to IT by mobile workers, are related to connectivity or remote access. Automating the mobile connectivity process for end-users, leads to eliminating end-user errors, and reduces overall support costs. MPM Cost-Optimizes Mobile Data Usage: From an enterprise standpoint, leaving network selection up to the end-user can drive data costs far over budget and create significant cost liabilities. A MPM platform avoids unbudgeted data costs by enabling IT to define and enforce a network white list, preventing users from adding unsanctioned communications options.
  3. 3. MPM Eliminates Common Data-Security Threats: These threats persist despite existing security solutions. MPM platform enables IT to dynamically automate and enforce network-specific security policies as mobile workers roam between various networks. New Trends in EMM According to Gartner’s recent report, the new trends are: Application-based VPN — Using a VPN for every app transaction can drain battery life and also increases data traffic for nonbusiness needs. There is a movement to enforce application-based VPN on business apps to guarantee security. Data containerization — Companies are assessing the opportunity to separate business data from personal data, either by application or by putting it into separate workspaces, as a way to increase data integrity and management, while affording additional privacy to personal data. This is especially important for BYOD programs. Identity Management —Use of identity management to enforce segmented policies, and allow, deny or grant limited access to devices, based on their compliance with these policies. Productivity and Collaboration—Increasing productivity and collaboration for mobile workers who use multiple devices by allowing file sharing for internal and external use. Consumer-grade products are dominant today, but enterprises are evaluating solutions that will afford them increased data security and management. App catalog — Companies are looking for solutions that will provide access to secure and manageable third-party apps commonly found in application markets, but want to be able to add enterprise policies and controls. Application provisioning and support —As part of a total mobile software management solution, enterprises need the ability to provision and support third-party and enterprise mobile applications. Many want an easier way to support apps across different types of users, with multiple policy possibilities. Application virtualization — Also in the app area, companies are assessing the use of mobile workspace aggregation, where the app would run in the cloud versus on the endpoint. While this is compelling because it would reduce the need for app customization based on the mobile platform, it would require an optimization of the app to run in the network as well as require increased network access. Offline requirements are also important when mobile users are disconnected, but still need access to data.
  4. 4. The Future of Enterprise Mobility Management As companies support mobile users, devices and content, the challenge of putting together an enterprise mobile solution continues. Because of the lack of standardization in mobility and the fact that users have different mobility profiles and application requirements, there is no one size fits all when it comes to providing this mobile solution. Today, enterprises often have to sew together a number of point solutions to enable a mobile solution. Often, those point solutions come from a non-mobile legacy and are not optimized for mobility, leading to a poor user experience and an expensive option that is underutilized. As Enterprise Mobility Management adoption grows, it is expanding out of a pure policy management function to incorporate an enterprise mobile management and enablement solution. Many companies see the platform as the main tool to both implement and manage a mobile solution. References http://www.infoq.com/articles/creating-an-enterpise-mobility-strategy http://searchconsumerization.techtarget.com/definition/Enterprise-mobility http://www.techopedia.com/definition/29315/enterprise-mobility-management-emm - Gartner: Magic Quadrant for API Management http://blogs.citrix.com/2014/04/03/3-top-priorities-for-your-enterprise-mobility-strategy/ http://convergence.sprint.com/blog/post/2010/07/08/what-enterprise-mobility-means.aspx http://www.cloudbook.net/resources/stories/the-intersection-of-enterprise-mobility-and-cloud- computing http://www.alibabaoglan.com/blog/gartners-2013-magic-quadrant-for-mobile-management- software-solutions/