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How to build amazing Products through
Customer Feedback
/Productschool @ProdSchool /ProductmanagementNY
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Eli Holder
- Product Leader, Designer and
Entrepreneur
- Founder of Notch.me and Unblab
www.productschool.com
How to build...

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Good Qs,
Good
P’s.31 Good Questions Product Managers
can ask to build Good Products.
by Eli Holder
eli.holder@nodd.co

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Happy Event
Frustrating Event
Emotion Timeline
Exercise.
What do users want?Q:
"If you were to draw a chart of your
emotio...

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Happy Event
Frustrating Event
Emotion Timeline
Exercise.
What do users want?Q:
"If you were to draw a chart of your
emotions throughout your experience
[doing X], with peaks when you're most
happy and valleys when you're most
unhappy, what would that look like?"
Ask:

Happy Event
Frustrating Event
Emotion Timeline
Exercise.
What do users want?Q:
"If you were to draw a chart of your
emotions throughout your experience
[doing X], with peaks when you're most
happy and valleys when you're most
unhappy, what would that look like?"
Ask:

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