Conflict powerpoint952

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Conflict powerpoint952

  1. 1. Page 1 www.ReadySetPresent.com Powerpoint is a registered product of Microsoft. Graphics: Masterclips – IMSI; Art Explosion – Nova Development; Corel Powerpoint is a registered product of Microsoft. Graphics: Masterclips – IMSI; Art Explosion – Nova Development; Corel
  2. 2. Page 2 www.ReadySetPresent.com Program ObjectivesProgram Objectives  Explain the difference between a disagreement and a conflict.  Explain the six causes of conflicts.  Explain the importance of talking out conflict.  Use two-way and assertive communication skills to level with people, to accept feedback from them, and to discuss/resolve problems.
  3. 3. Page 3 www.ReadySetPresent.com A ChallengeA Challenge Please write aPlease write a One Sentence Definition ofOne Sentence Definition of C O N F L I C T.C O N F L I C T. Please write aPlease write a One Sentence Definition ofOne Sentence Definition of C O N F L I C T.C O N F L I C T.
  4. 4. Page 4 www.ReadySetPresent.com Definition of ConflictDefinition of Conflict (1 of 2) A situation in which someone believes that his or her own needs have been denied.
  5. 5. Page 5 www.ReadySetPresent.com “The goal of organizational leadership is not to eliminate conflict, but to use it.” “Conflict is a predictable social phenomenon and should be channeled to useful purposes.” Definition of ConflictDefinition of Conflict (2 of 2)
  6. 6. Page 6 www.ReadySetPresent.com What Do YouWhat Do You Think?Think? When you hear the word . . . CONFLICT What do you think and what images come to you . . .
  7. 7. Page 7 www.ReadySetPresent.com Symptoms Of ConflictSymptoms Of Conflict (1 of 4)  Tensions.  No desire to communicate.  Work not done properly.  Disastrous meetings.  Anger occurs quickly and easily.
  8. 8. Page 8 www.ReadySetPresent.com  Failing productivity.  Slipping morale.  Absenteeism.  Accidents.  Escalating costs.  Slamming doors.  Shouting.  Bad times. Symptoms Of ConflictSymptoms Of Conflict (2 of 4)
  9. 9. Page 9 www.ReadySetPresent.com  The employee (or employees) involved display no desire to communicate.  Bad tempers are evident.  Productivity is falling.  Morale is slipping. Symptoms Of ConflictSymptoms Of Conflict (3 of 4)
  10. 10. Page 10 www.ReadySetPresent.com  One or more of those involved frequently calls in sick.  Accidents and errors become more frequent.  Disagreements become more pronounced (shouting, slamming doors, etc.) Symptoms Of ConflictSymptoms Of Conflict (4 of 4)
  11. 11. Page 11 www.ReadySetPresent.com Dealing WithDealing With ResistanceResistance  Avoidance.  Acceptance.  Adaptation.  Adamancy.  Attack (push back). The Five "A'S"
  12. 12. Page 12 www.ReadySetPresent.com Symptoms VersusSymptoms Versus CausesCauses  Conditions brought on by other related situations; signs of a basic problem. Symptoms: Causes:  The basic problems; situations that give rise to symptoms.
  13. 13. Page 13 www.ReadySetPresent.com About This Product:About This Product: To download this entire Conflict PowerPoint presentationTo download this entire Conflict PowerPoint presentation visit ReadySetPresent.comvisit ReadySetPresent.com Over 100+ slides on topics such as:Over 100+ slides on topics such as: Definitions of conflict, symptoms and causes of conflict, 5Definitions of conflict, symptoms and causes of conflict, 5 methods to handle conflict, 3 ways to address conflict: ignoring -methods to handle conflict, 3 ways to address conflict: ignoring - stifling, defusing, organizational conflict: positive and negativestifling, defusing, organizational conflict: positive and negative aspects, 17 points on how to overcome deadlocks, 5 type ofaspects, 17 points on how to overcome deadlocks, 5 type of conflict deadlocks each with causes and techniques to handle:conflict deadlocks each with causes and techniques to handle: relationship - data - value - interests - structural, conflict models,relationship - data - value - interests - structural, conflict models, strategies, how to’s and more. Royalty Free - Use Them Overstrategies, how to’s and more. Royalty Free - Use Them Over and Over Again.and Over Again. Please Visit: www.ReadySetPresent.comPlease Visit: www.ReadySetPresent.com

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