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Kiosk

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Kiosk

  1. 1. Contents  Meaning  Types of kiosks  Application of kiosks  Advantages  Disadvantages
  2. 2. Meaning of Kiosks  An electronic device that provides information is interactive in nature and allows for input.  It can be created using HTML pages and graphics.
  3. 3. Types of kiosks
  4. 4. Ticketing Kiosk :
  5. 5. Internet Kiosk:
  6. 6. Financial Services Kiosk:
  7. 7. Movie Ticket Kiosk :
  8. 8. Photo Kiosk :
  9. 9. Other Types Of Kiosk:  Building directory and way finding kiosks  Visitor management and security kiosks
  10. 10. Applications  Kiosks in retail  Kiosks in E -Government  Kiosks in corporate/HR  Kiosks in banking
  11. 11. Kiosk in E-Government:  Provide controlled access to e Government portals/websites  Increase access to information about local government programs & services  Publicise new government websites or initiatives  Provide local tourist information  Help bridging the digital divide
  12. 12. Kiosk in Corporate HR:  Provide access to a company's Intranet.  Provide access to online policies & practices.  Allow employees to easily change their personal information.  Highlight internal job postings/openings.  Improve overall internal customer service.  Ensure that no employees get left behind.
  13. 13. Kiosk in Banking:  Promote a bank's website.  Provide demonstrations of electronic banking.  Answer frequently-asked customer questions.  Highlight banking products, interest & loan rates, etc.
  14. 14. Kiosk in Retail:  Promote and provide access to store website.  Enable online transactions through store website.  Gathering feedback and suggestions.  Promote other store locations.
  15. 15. Advantages  Encourages self service  Allow easy maintenance  Reduces work load  Increases market reach  Ensure round the clock sales and service  Limit functionalities, enhances focus  Advertises
  16. 16. Disadvantages  Initial hardware cost  High installation and authorization cost  Development of custom software  Not for complex and technical transactions

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