All the creative breakthroughs must originate with people. The people you want in your organization, regardless of position, want to grow in personal and group leadership skills. They want to be "led," not driven.
This white paper presents an approach that systematically designs and builds a culture in which a total emphasis on quality reaches and affects all policies, practices, processes and people. The insights and tools provided here are blended into a purposeful and focused life and leadership style, quantum leaps in quality will occur.