connects to a port
on a switch.
When you have a
connection to a
should be a link
light on the
A link light is a small LED
that can be seen near
where the network cable
plugs into your computer.
• Before your computer can communicate
with other computers on a network, it must
have an address. On your network, this
address is known as an “IP address.”
In order to view
your IP address on
a Windows XP or
computer, you can
open a command
At the command prompt, type “ipconfig.”
Then, hit enter. Basic IP address
information will be displayed. Here, you
can see that my IP address is 10.3.0.218.
You can do a simple test to see if you’re connected to the
network. After using the “ipconfig” utility to see your IP address
information, note that you can also see an address for “Default
Gateway.” In this case, you can see that my default gateway is
At the prompt, type “ping [gateway address]”. If you get a reply,
• Very that you are physically connected to
network. Make sure there is a network
cable plugged into your network adapter
and look for a link light.
• Verify that you have an IP address.
• Take note of which applications on your
computer are working, and which ones
Basic Troubleshooting Cont.
• If you’re having trouble with your web-
browser only, see if you can get to
www.mveca.org. If you can, but still can’t
reach other resources on the Internet,
check your proxy settings.
In Internet Explorer, click on
Click the “Connections” tab at the top, then select “LAN
Settings…” “Use automatic configuration script” should be
checked. In the address box, you should see the following
It’s important that you verify every single character.