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MARS Phone Lock for Cisco IP Phones

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MARS Phone Lock for Cisco IP Phones

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MARS Phone Lock for Cisco IP Phones

  1. 1. PARSEC Telesystems Private Limited U & I Corporate Centre, Plot No.47, Sector 32, Gurgaon, Haryana – 122 001, India Web: www.parsec-tech.com Email: info@parsec-tech.com MARS Phone Lock application For Cisco IP Phones
  2. 2. MARS IP Phone Lock www.parsec-tech.com Page 2 of 7 Company Confidential Parsec Telesystems Pvt. Ltd. MARS Phone Lock application For Cisco IP Phones Description and Functionality (with standard product) MARS Phone Lock application for Cisco IP Phones allows users to lock their phone when away from their desks and thus preventing misuse of the phone in the user’s absence. A phone in locked state will allow all incoming calls and selected outgoing calls like emergency numbers and internal extension calls based on application configurations (CUCM configured calling search space). To unlock a phone, the user needs to select the phone unlock option configured on the Phone. Application prompts user to key in a numeric password which is validated before the phone is unlocked. After a phone is unlocked, the same privileges which were present in the phone before locking is restored to the phone. The application can be configured to lock the phone automatically after a certain period of phone idle time/configured time thus preventing misuse of the phone even if user forgets to lock the phone. Application administration is done using a web based user interface. Mars Phone Lock application works for both EM & Non-EM users. The application locks the entire directory numbers (DN) configured on the phone. User data can be created in the application or can be integrated with Cisco Communication Manager Data base. User can change password through a service configured in the phone or through a web based interface. Additional advantages of using MARS Phone Lock application with Cisco Extension Mobility (EM):  To prevent misuse of a phone in his absence an EM user needs to logout his EM profile before leaving his desk and from then on all further incoming calls will be directly diverted to his voice mail. With MARS Phone Lock, if required, the user can ask his colleague to answer an important call and note down information which he is expecting when he is not in his desk which is not possible by logging out his EM profile because the call will not land on the phone.  With EM, if user forgets to logout his EM profile while leaving his desk then the phone is left open for unauthorized usage. With the application’s auto lock feature, the application can be configured to lock the phone automatically after a certain idle period.
  3. 3. MARS IP Phone Lock www.parsec-tech.com Page 3 of 7 Company Confidential Parsec Telesystems Pvt. Ltd. 1 Application User Experience Mars Phone Lock application works for both Extension Mobility (EM) & Non Extension Mobility users Lock Phone To lock the phone, the user has to select the configured “MARS Phone Lock/Unlock” IP Phone service configured in the phone line button. In case an EM user is logged in to the phone then the application detects the user and proceeds to lock the phone. In case an EM user is not logged in to the phone the application prompts the user to key in the user password.
  4. 4. MARS IP Phone Lock www.parsec-tech.com Page 4 of 7 Company Confidential Parsec Telesystems Pvt. Ltd.
  5. 5. MARS IP Phone Lock www.parsec-tech.com Page 5 of 7 Company Confidential Parsec Telesystems Pvt. Ltd. Unlock Phone To unlock the phone, the user has to select the configured “MARS Phone Lock/Unlock” IP Phone service configured in the phone line button. The application prompts the user to key in user password. EM users need to key in Cisco EM user profile password Non-EM users need to key in MARS application user password as configured in application.
  6. 6. MARS IP Phone Lock www.parsec-tech.com Page 6 of 7 Company Confidential Parsec Telesystems Pvt. Ltd. Change user password Users can change the password using the “Change Password” feature available in Mars Web User application. User can also change the password using an application service configured in the IP Phone.
  7. 7. MARS IP Phone Lock www.parsec-tech.com Page 7 of 7 Company Confidential Parsec Telesystems Pvt. Ltd. 2 Additional Optional features The following optional custom features are suggested as value additions. These can be appended to the above application to deliver better usage and user experience. I. Scheduled phone lock/unlock: Selected phones configured in the application can be automatically locked / unlocked at scheduled time of the day. II. Admin unlock feature: To unlock phones using client based utility installed in admin machine/laptop in case of emergency. Use Case: In case of rare failure of Primary application server as well as backup application server III. Reports : Help desk online monitor for configured phones of high end employees IV. Hack prevention feature: If a phone unlock action fails > 3 times (wrong password entered), a mail can be sent to administrator and user account can be blocked. Use Case: Someone may be trying to hack user account/locked phone V. Helpdesk feature : If a locked phone is not getting unlocked, user can select an option in application which sends email/initiates a call to help desk Use Case: Faster turnaround of user problem VI. Remote phone lock feature: User’s phone can be locked remotely by dialing a number from registered PSTN numbers (mobile no, Residence no) in the application. Use Case: User leaves work station without locking phone and realizes the mistake on reaching home. In such a case, he makes a blank call from his application registered phone (User’s home landline/mobile phone) to lock his office Cisco IP phone. Supporting Hardware & Software: 1. CUCM Supported 6.x, 7.x, 8.x,9.x 2. Phones Tested 6921, 7940, 7941,7942G,7945, 7960, 7961, 7962,7970, 7975, 8961, 9951, 9971,IP Communicator 3. Application Server Details Quantity: 1 (Make: Any) Processor: Intel Dual Core Xeon 2.3+ RAM: 4GB+ ,HDD: 250GB+ OS: Windows Server 2008,IIS: 7.x+ The Win OS & IIS should be installed in the C drive VMware Supported 4. Video Link http://www.youtube.com/watch?v=omm3dPwUyGI&feature=youtu.be

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