Management Skill

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skill for managers

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Management Skill

  1. 2. ENTERPRISE MANAGEMENT SKILLS Dr. N P Kumari Sushama
  2. 3. Entrepreneur <ul><li>An entrepreneur is a person who takes the risk of setting up his / her venture for perceived rewards </li></ul>Entrepreneurship It is the process of creating something new with value and assuming the risk and rewards associated with it Intrapreneurship Entrepreneurial spirit and effort within an existing corporate structure is known as intrapreneurship
  3. 4. The word ‘management’ identifies a special group of people whose job is to direct the effort and activities of other people towards common objectives.
  4. 5. Enterprise Management Skills <ul><li>Hard Skill - Acquired through Education, Work Experience like marketing skill , processing skill. </li></ul><ul><li>Soft skill – Inherent in an individual , developed through conscious or unconscious efforts. </li></ul>
  5. 6. <ul><li>Management skills </li></ul><ul><li>Leadership </li></ul><ul><li>Anger prevention skills </li></ul><ul><li>Cost cutting </li></ul><ul><li>Team work </li></ul><ul><li>Creativity & Problem solving </li></ul><ul><li>Mistake admitting skills </li></ul><ul><li>Skills of complement exchange </li></ul>
  6. 7. Leadership Interpersonal influence directed towards the achievement of goals. Interpersonal - between persons Influence - power to effect others Goal - end one strives to attain
  7. 8. KNOWLEDGE, SKILLS AND ATTITUDE OF A LEADER
  8. 9. Knowledge The leader should have knowledge of The mission, goals and objectives of the organization The different Leadership Skills Some planning strategies The members of the group The different methods of motivation
  9. 10. <ul><li>Skill </li></ul><ul><li>The Leader Should Develop the Following Skills </li></ul><ul><ul><ul><li>Planning skills </li></ul></ul></ul><ul><ul><ul><li>Organizing skills </li></ul></ul></ul><ul><ul><ul><li>Communication skills </li></ul></ul></ul><ul><ul><ul><li>Decision making skills </li></ul></ul></ul><ul><ul><ul><li>Human relation skills </li></ul></ul></ul><ul><ul><ul><li>Motivational skills </li></ul></ul></ul><ul><ul><ul><li>Chairmanship skills </li></ul></ul></ul><ul><ul><ul><li>Supervisory skills </li></ul></ul></ul><ul><ul><ul><li>Problem solving skills </li></ul></ul></ul><ul><ul><ul><li>Adjustment skills </li></ul></ul></ul><ul><ul><ul><li>Listening skills </li></ul></ul></ul><ul><ul><ul><li>Time management skills </li></ul></ul></ul>
  10. 11. <ul><li>Attitude </li></ul><ul><li>The Attitude of a Leader Should Be </li></ul><ul><ul><li>Positive mental attitude </li></ul></ul><ul><ul><li>Willing to lead by examples </li></ul></ul><ul><ul><li>Willing to adapt to different situations and people </li></ul></ul><ul><ul><li>Caring for the growth and development of group members </li></ul></ul><ul><ul><li>Open minded and receptive to new ideas </li></ul></ul><ul><ul><li>Modest and unselfish </li></ul></ul><ul><ul><li>Understanding </li></ul></ul><ul><ul><li>People loving </li></ul></ul><ul><ul><li>Group conscious </li></ul></ul>
  11. 12. Essence of leadership <ul><li>Vision is a positive image of what the organization could become and the path towards that destination </li></ul><ul><li>Inspiration, within, individuals that comprise the organization is what moves people to action </li></ul><ul><li>Momentum, of the organization's projects and initiatives is what carries the organization to its destination </li></ul>Essence of leadership is the ability to create VISION , INSPIRATION and MOMENTUM in a group of people
  12. 13. Leadership = Vision x inspiration x momentum
  13. 14. Cost cutting and team work activity <ul><li>Seven common sources of waste </li></ul><ul><li>Prevent defects </li></ul><ul><li>Avoid over production </li></ul><ul><li>Use the right tool for the job </li></ul><ul><li>Keep transportation to a minimum </li></ul><ul><li>Aim for minimum stocks </li></ul><ul><li>Avoid waiting </li></ul><ul><li>Minimize motion in a job </li></ul>
  14. 15. Minimization exercise Type of waste Area for focus Actions Persons responsible Defects Production Research extent of problems Mrs. Janaki (Bakery) Over production Sales outlet Measure end of day stock levels Mrs. Sudha (shop assistant) Inappropriate processing Whole process Review current process Mr. Thomas Inventory Production Review raw material stock Baker Transportation Production See above See above Waiting time Production Consider more effective use All employees Motion Production Review layout All employees to offer improvement
  15. 16. Anger prevention <ul><li>Keep cool even in explosive situation </li></ul><ul><li>Always SMILE </li></ul><ul><li>Remember ANGER is one letter short of DANGER </li></ul>
  16. 17. EXERCISE <ul><li>Clench everything you can, as tightly as you can </li></ul><ul><li>Hold for a second or two </li></ul><ul><li>Release all the tension from muscles </li></ul><ul><li>Repeat </li></ul><ul><li>Take one or two deep breaths </li></ul>
  17. 18. Dorothy Sarnoff <ul><li>Press the palm of your hands together, fingers pointing upwards – forearms horizontal to floor </li></ul><ul><li>Push until you feel the pressure in the heel of the palm </li></ul><ul><li>Breathe in and let breath out slowly & gently through a slightly open mouth </li></ul><ul><li>Tighten the muscles in that triangle between the ribs while breathing out </li></ul><ul><li>Relax the muscles at the end of the exhalation </li></ul><ul><li>Breathe in gently </li></ul>
  18. 19. Creativity <ul><li>Tools to think creativity </li></ul><ul><li>Believe it can be done! </li></ul><ul><li>Don’t let tradition paralyze your mind. </li></ul><ul><li>Ask yourself daily, ‘How can I do better?’ </li></ul><ul><li>Ask yourself, ‘How can I do more?’ </li></ul><ul><li>Practice asking and listening. </li></ul><ul><li>Stretch your mind. Get stimulated! </li></ul>
  19. 20. Mistake admitting skills <ul><li>We all make mistakes </li></ul><ul><li>Don’t be afraid of admitting </li></ul><ul><li>mistakes </li></ul><ul><li>We can not be right all the time </li></ul><ul><li>People respect a man who admits </li></ul><ul><li>his mistakes quickly and gracefully </li></ul>
  20. 21. Compliment exchange <ul><li>We are often quick to criticize but slow to praise </li></ul><ul><li>Doing well is mostly taken for granted </li></ul><ul><li>Acknowledge efficient work </li></ul><ul><li>Thank people who take time to listen </li></ul><ul><li>Praise initiative, recognize ‘extra effort’ to do well </li></ul><ul><li>Receive a compliment by acknowledging it as a gift from the other person </li></ul>
  21. 22. Emotional Intelligence <ul><li>Theory of Multiple Intelligence </li></ul><ul><li>In the matter of success in life: </li></ul><ul><li>IQ contributes only 20 % whereas EQ contributes 80 % </li></ul>
  22. 23. Emotional Intelligence <ul><li>Knowing one’s emotions </li></ul><ul><li>Managing emotion </li></ul><ul><li>Motivating oneself </li></ul><ul><li>Recognizing emotions in others </li></ul><ul><li>Handling relationships </li></ul>
  23. 24. Some indicators of Emotional Intelligence <ul><li>The ability to understand the other </li></ul><ul><li>Ability to collaborate with others </li></ul><ul><li>Genuine regret, when appropriative </li></ul><ul><li>Respect for the opponents </li></ul><ul><li>Ability to handle conflicts </li></ul><ul><li>Ability to take decisions </li></ul><ul><li>Ability to build healthy relationships </li></ul>
  24. 25. Managerial Decision Making
  25. 26. Thank You

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