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Seminar On Non verbal communication


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Seminar On Non verbal communication

  2. 2. Definition of Non-verbal communication • The process of signalling meaning through behaviors that does not involve the content of spoken words is called Non-verbal Communication. • Any symbol that does not form part of a verbal language such as English, Hindi, Oriya, or any language is a Non- verbal symbol.
  3. 3. Important of NVC  93% of communication is nonverbal  55% through facial expression, posture, gesture  38% through tone of voice  Nonverbal can include: Shaking hands, posture, facial expressions, appearance, voice, tone, hairstyle, clothes, expression in your eyes, smile, how close you stand to others, how you listen, confidence, your breathing, the way you move, the way you stand, the way you touch people, color choice, silence.
  4. 4. Instant effect of non-verbal methods:-Instant effect of non-verbal methods:-  (1)For traffic signals and signs , non-verbal communication is absolutely essential  (2)Visual non-verbal methods are extremely useful as an aid to verbal communication .  (3)Human beings respond more powerfully to pictures, colors and sounds than to language.  (4)For illiterates, the best method of conveying important information is by non-verbal symbols.
  5. 5. TYPES OF NONVERBALTYPES OF NONVERBAL COMMUNICATION COMMUNICATION  1. Paralanguage- Rate-speed Pitch- Volume- Vocal Fillers- Quality-
  6. 6. 2. Kinesics -Body Movements. Kinesics -Body Movements EmblemsEmblems IllustratorIllustrator RegulatorsRegulators-- Display of feelings-Display of feelings- AdaptorAdaptor
  7. 7. 3. Occulesics -Eye behavior3. Occulesics -Eye behavior             When people sit in a circle,When people sit in a circle, they are more likely to talkthey are more likely to talk to those across the roomto those across the room from them than those side tofrom them than those side to sideside  At a table, those who sit onAt a table, those who sit on the ends talk more and thosethe ends talk more and those who sit on the corners less.who sit on the corners less.  At a table, those with theAt a table, those with the most opportunity for eyemost opportunity for eye contact is likely to becomecontact is likely to become leader.leader.
  8. 8. 4. Appearance/Artifacts.4. Appearance/Artifacts. • Attractive women have more dates, receive higher grades in college, persuade with greater ease. • All of the following are non-verbals regarding appearance • Clothing- • Uniforms- • Occupational dress- •  Leisure clothes- • Costumes- •  Color
  9. 9. 55 Proxemics-The nonverbalProxemics-The nonverbal study of space and distancestudy of space and distance  DISTANCE ZONES  1. Intimate distance-no more than 18 inches apart mom and baby  2. Personal Distance-18 inches to 4 fee Casual and personal conversations  3. Social distance-4-12 feet impersonal, business, social gatherings  4. Public distance-More than 12 feet Public speaking
  10. 10. 6. Haptics-6. Haptics- The nonverbal communication study of touch 7. Olfactics-7. Olfactics- The nonverbal communication study of smell. 8. Chronomics-8. Chronomics- The nonverbal communication study of time •Means that Physical contact such as holding, hitting, kissing, stroking, shaking hands, guiding
  11. 11. 9. Facial Expressions9. Facial Expressions  There six main types of facial expressions found in all cultures  Happiness- round eyes, smiles, raised cheeks  Disgust-wrinkled nose, lowered eyelids and eyebrow, raised upper lip  Fear- around eyes, open mouth  Angry- lower eyebrow and stare intensely.  Surprise-raised eyebrow, wide open eyes, open mouth  Sadness- Area around mouth and eyes
  13. 13. stealthystealthyindifferentindifferentpuzzledpuzzled watchingwatchingsearchingsearchingSelf-sSelf-s
  14. 14. SOME EXAMPLE OF NON-VERBAL COMMUNICATION Non-verbal communication Meaning and use Gun shoot in the air Starting of any kind of race and also to pay respect to martyrs Nodding of head To agree/to approve Shaking of index finger To issue warning Bell The holiness and purity of the temple Siren Warning about enemy air-raids/warn of fire or accident in factories/police vehicles Clapping Praising someone for his/her good or excellent performance Patting on the back To admire Flying kiss Expressing love for someone close to your heart Showing up the thumb Wishing good luck Turning up the nose Disliking the dish/rejecting the opinion
  15. 15. Crossing the legs above the knee Relaxed/alert/energized Sitting on the edge of a chair Ready for action/cooperation Rubbing the nose Nervous/puzzled/uncertain Raising an eyebrow Disbelief/thinking that it is impossible Stroking the chin Doubtful/still considering what was just said Placing both palms on the chest Want to honest with you Placing the feet on the table He is boss there Touching the lips with both hands horror Rubbing of hand Excited/felling cold A red cross Showing a hospital/a doctor Rubbing the eye Don’t see your point of view/doubt it/feeling sleepy.
  16. 16. Eye contact Facial expressions Gestures Posture and body orientation Proximity Paralinguistics HOW TO IMPROVE NON-VERBAL COMMUNICATIONHOW TO IMPROVE NON-VERBAL COMMUNICATION
  17. 17. CONCLUSION:-CONCLUSION:- 1. Non-verbal communication affects every fact of our life-relationship, social interactions, and careers. 2. Non-verbal communication plays greater role than verbal communication. 3. If you note carefully and minutely the various styles of walking, talking, and positioning of hands you will be able to read a language which, though silent, speak volume about the individual. 4. Non-verbal behaviors are often better indicators of true thoughts and feelings than spoken language.
  18. 18. • Thank you and Have a Good Day!Thank you and Have a Good Day!