Studying Students

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Studying Students: The Undergraduate Research Project at the University of Rochester. May 1, 2009. ARLD Day, Minneaspolis, Minnesota

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Studying Students

  1. 1. Studying Students: The Undergraduate Research Project at the University of Rochester Katie Clark Associate Dean, Public Services May 1, 2009
  2. 3. Project Background <ul><li>IMLS grant 2003-2004 to study faculty work practices </li></ul><ul><li>Libraries hired an anthropologist </li></ul><ul><li>Used ethnographic methods </li></ul><ul><li>Results made us want to learn more </li></ul>
  3. 4. Methodologies Used <ul><ul><li>Retrospective interviews </li></ul></ul><ul><ul><li>Photo Surveys </li></ul></ul><ul><ul><li>Mapping diaries </li></ul></ul><ul><ul><li>Interviews in student union </li></ul></ul><ul><ul><li>Late night dorm visits </li></ul></ul><ul><ul><li>Design workshops for web page </li></ul></ul><ul><ul><li>Design Charettes </li></ul></ul>
  4. 6. Excerpts Retrospective Interviews “ And from there, I just kind of poked around and it’s pretty simple to get the general understanding of how it works. Just trial and error and using what I already know about internet searches.“ Interviewer: “Was that the instructor who ran [the session]?” Student: “About how to research …? No, it was, I don’t even know who it was, just someone who works in the library.&quot;
  5. 8. <ul><li>Students . . . </li></ul><ul><li>Worked on papers in chunks, with days or weeks in between </li></ul><ul><li>Asked family and friends for help choosing a topic or editing their papers </li></ul><ul><li>Use Google, but not only Google </li></ul><ul><li>Did evaluate resources – just not all the ways that librarians recommend </li></ul><ul><li>Didn’t remember who gave their library session </li></ul>
  6. 12. Something you couldn’t live without
  7. 13. Your favorite place to study
  8. 14. <ul><ul><ul><li>What do you always </li></ul></ul></ul><ul><ul><ul><li>carry with you? </li></ul></ul></ul>
  9. 18. Students… <ul><li>Are on the go for hours at a time </li></ul><ul><li>Do more than just attend classes </li></ul><ul><li>Eat quick meals, at odd times, sometimes just snacking wherever they are </li></ul><ul><li>Carry their belongings with them </li></ul><ul><li>Use technology everywhere </li></ul><ul><li>Peek study time 11 p.m. – 1 a.m. </li></ul>
  10. 19. <ul><li>“ To participate, you must : </li></ul><ul><li>Be an undergraduate </li></ul><ul><li>AND </li></ul><ul><li>Working on a paper that requires you to find books and/or articles </li></ul><ul><li>OR </li></ul><ul><li>Working on a project that requires you to find data” </li></ul>
  11. 20. Late Night @ Student Union <ul><li>No problem finding materials for their papers </li></ul><ul><li>Some problems organizing and writing the papers </li></ul><ul><li>Knew about the college writing center </li></ul><ul><li>Ask professors and TA’s for help </li></ul><ul><li>Perception: Librarians = Print </li></ul><ul><li>All expect to do well </li></ul>
  12. 21. Late Night Dorm Visits
  13. 31. Renovation: New Student Space <ul><li>Collaborative study spaces (designs) </li></ul><ul><li>24/7 (diaries) </li></ul><ul><li>Power and data (designs) </li></ul><ul><li>Importance of food (designs & diaries) </li></ul><ul><li>Comfortable seating (photos & diaries) </li></ul><ul><li>Lots of big tables (designs) </li></ul><ul><li>Local Response </li></ul>
  14. 32. Large bay windows “ This is awesome! I think I may live here.”
  15. 33. <ul><li>8 group study rooms </li></ul><ul><li>First come, first served </li></ul><ul><li>Student Reactions: </li></ul><ul><li>“ This is the new facebook “ </li></ul><ul><li>“ I love Gleason. Love. ” </li></ul><ul><li>“ OMG, a whiteboard!&quot;  </li></ul>GROUP STUDY
  16. 34. “ This is really awesome!  The new hotspot on campus .”
  17. 35. “ Helicopter” Parents <ul><li>Research & writing assistance (interviews) </li></ul><ul><li>Ease of communication (photos) </li></ul><ul><li>Local response </li></ul>
  18. 38. <ul><li>Understand how undergrads live and work </li></ul><ul><li>Understand undergrad use of library </li></ul><ul><li>High staff participation & engagement </li></ul><ul><li>-- 34 of 117 staff members (30%) participated </li></ul><ul><li>New organizational culture </li></ul><ul><li>-- ”When I was in college…” </li></ul><ul><li>-- Appreciation </li></ul><ul><li>-- Don’t guess, just ask </li></ul>Implications
  19. 39. http://www.ala.org/ala/acrl/acrlpubs/downloadables/Foster-Gibbons_cmpd.pdf
  20. 40. Bibliography <ul><li>  </li></ul><ul><li>ANTHROLIB List. http://tinyurl.com/cncag2 </li></ul><ul><li>Foster, Nancy and Susan Gibbons, eds. 2007 Studying Students: The Undergraduate Research Project at the University of Rochester. Chicago: Association of College and Research Libraries. http://www.ala.org/ala/acrl/acrlpubs/downloadables/Foster-Gibbons_cmpd.pdf </li></ul><ul><li>Gabridge, Tracy , Millicent Gaskell, and Amy Stout. 2008. “ Information Seeking through Students' Eyes : The MIT Photo Diary Study” C&RL News 69(6), 510-522. </li></ul><ul><li>Gibbons, Susan. 2007. The Academic Library and the Net Gen Student: Making the Connections. Chicago: American Library Association. </li></ul><ul><li>Harper, Douglas. 1984. “Meaning and Work: A Study in Photo Elicitation .” International Journal of Visual Sociology 2(1):20-43. </li></ul><ul><li>Marshall, Ann, Vicki Burns, and Judi Briden. 2007. &quot;Know Your Students.&quot; Library Journal 132 (18), 26-29. </li></ul><ul><li>Matthews, Brian. 2009. Marketing Today’s Academic Library. Chicago: American Library Association. </li></ul><ul><li>Moffatt, Michael. 1989. Coming of Age in New Jersey. College and American Culture. New Brunswick: Rutgers University Press. </li></ul><ul><li>Stuart, Crit. 2008. ARL Learning Space Pre-Programming Tool Kit. Washington, D.C.: Association of Research Libraries. </li></ul>

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