Soft Skills Essentials for
 Software Craftsmen
        Pierluigi Pugliese
          ConneX o
               X
Why are we here?
It all started here...
Agile Coaches think Teams
You are part of the Team
And what about
  your skills?
Find the Person:
Some statistics from
Agile Coaching books
We should grow also
  Individuals,
     not just
     Teams!
Teams are made by Individuals




Great Individuals for Great Teams
What about this?
How to support individuals?
Space to learn
An experienced Mentor
Space to interact
Individual Coaching
Soft Skills
And now some practical
   soft-skills tools...
Use actively and passively
Active Listening
Status
(Improv Theatre)
Status



A            B
Status Games are Everywhere!
Your Turn: Another Status
Think Solutions
(Solution Focused)
Solutions instead of
        Problems
“All of the Facts belong only to the
 Problem, not to its Solution”
        (Ludwig ...
Solution        -   What would be
instead of          different?

Problems        -   What resources did
                 ...
Your Turn: Think Solution
Transactions
(Transactional Analysis)
Ego States

P      The Parent in me


A      The Adult in me


C      The Child in me
Complementary Transaction
     Me          You

     P            P

     A            A

     C           C
Complementary Transaction
     Me          You

     P            P

     A            A

     C           C
Crossed Transaction
  Me          You

  P            P

  A            A

  C            C
Parent Types

   CP NP
Adult

 A
Child Types

  AC FC
What goes where...
    Acting as             Elicits
Controlling Parent    Adapted Child
Nurturing Parent        Free Chil...
Your Turn: Crossed

P   CP NP                     CP   AC

                              NP   FC

A    A                  ...
The 4-Ears Model
(Schulz von Thun)
A Message




          4 Sides

Sender               Receiver
About the Facts
                          Factual Information

        Self Statement




                                ...
Identify the Sides

          You’re late again!




                                    ?
                               ...
Where can you go from here?
       There’s a wealth
  of techniques out there:
     you choose where
      to explore next...
Pierluigi Pugliese
ConneX o
     X
 http://blog.connexxo.com
Soft skills essentials for software craftsmen @  webexpo2010
Soft skills essentials for software craftsmen @  webexpo2010
Soft skills essentials for software craftsmen @  webexpo2010
Soft skills essentials for software craftsmen @  webexpo2010
Soft skills essentials for software craftsmen @  webexpo2010
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Soft skills essentials for software craftsmen @ webexpo2010

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This is my presentation about essential soft skills as presented at the WebExpo 2010 in Prague (http://webexpo.net)

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Soft skills essentials for software craftsmen @ webexpo2010

  1. 1. Soft Skills Essentials for Software Craftsmen Pierluigi Pugliese ConneX o X
  2. 2. Why are we here?
  3. 3. It all started here...
  4. 4. Agile Coaches think Teams
  5. 5. You are part of the Team
  6. 6. And what about your skills?
  7. 7. Find the Person: Some statistics from Agile Coaching books
  8. 8. We should grow also Individuals, not just Teams!
  9. 9. Teams are made by Individuals Great Individuals for Great Teams
  10. 10. What about this?
  11. 11. How to support individuals?
  12. 12. Space to learn
  13. 13. An experienced Mentor
  14. 14. Space to interact
  15. 15. Individual Coaching
  16. 16. Soft Skills
  17. 17. And now some practical soft-skills tools...
  18. 18. Use actively and passively
  19. 19. Active Listening
  20. 20. Status (Improv Theatre)
  21. 21. Status A B
  22. 22. Status Games are Everywhere!
  23. 23. Your Turn: Another Status
  24. 24. Think Solutions (Solution Focused)
  25. 25. Solutions instead of Problems “All of the Facts belong only to the Problem, not to its Solution” (Ludwig Wittgenstein) Here, The Future Now The Past
  26. 26. Solution - What would be instead of different? Problems - What resources did you use? Suppose you - How would you recognise it? have achieved your goal...
  27. 27. Your Turn: Think Solution
  28. 28. Transactions (Transactional Analysis)
  29. 29. Ego States P The Parent in me A The Adult in me C The Child in me
  30. 30. Complementary Transaction Me You P P A A C C
  31. 31. Complementary Transaction Me You P P A A C C
  32. 32. Crossed Transaction Me You P P A A C C
  33. 33. Parent Types CP NP
  34. 34. Adult A
  35. 35. Child Types AC FC
  36. 36. What goes where... Acting as Elicits Controlling Parent Adapted Child Nurturing Parent Free Child Adult Adult Free Child Nurturing Parent Adapted Child Controlling Parent
  37. 37. Your Turn: Crossed P CP NP CP AC NP FC A A A A FC NP C AC FC AC CP
  38. 38. The 4-Ears Model (Schulz von Thun)
  39. 39. A Message 4 Sides Sender Receiver
  40. 40. About the Facts Factual Information Self Statement An Appeal About Message What I Me Want Relationship Indicator Me vs.You
  41. 41. Identify the Sides You’re late again! ? al rb 1. Factual Information ve 2. Self Statement 3. Relationship Indicator n- 4. Appeal No
  42. 42. Where can you go from here? There’s a wealth of techniques out there: you choose where to explore next...
  43. 43. Pierluigi Pugliese ConneX o X http://blog.connexxo.com

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