1.
Soft Skills Essentials for
Software Craftsmen
Pierluigi Pugliese Yves Hanoulle
ConneX o
X

2.
Why are we here?

3.
It all started here...

4.
What about this?

5.
Agile Coaches think Teams

6.
You are part of the Team

7.
And what about
your skills?

8.
Find the Person:
Some statistics from
Agile Coaching books

9.
We should grow also
Individuals,
not just
Teams!

10.
Teams are made by Individuals
Great Individuals for Great Teams

11.
How to support individuals?

12.
Space to learn

13.
An experienced Mentor

14.
Space to interact

15.
Individual Coaching

16.
Invest in Trust

17.
Soft Skills

18.
And now some practical
soft-skills tools...

19.
Think Solutions
(Solution Focused)

20.
Solutions instead of
Problems
“All of the Facts belong only to the
Problem, not to its Solution”
(Ludwig Wittgenstein)
Here,
The Future
Now
The Past

21.
The Problem
The Goal

22.
The Solution State

23.
Solution - What would be
instead of different?
Problems - What resources did
you use?
Suppose you - How would you
recognise it?
have achieved
your goal...

24.
Your Turn: Think Solution

25.
Status
(Improv Theatre)

26.
Status

27.
A: “Hi there, I had a very
successful day at work”
B: “Oh, yeah, I told you with my help you
could have made it great” you high, me higher
B: “Yeah, great, but it’s just a small victory...”
you lower than you think - implies me high
B: “Oh really, what a great coach you are”
you high, me low - but is it sincere?
B: “Oh, I wish I could be as successful as you
one day” you high, me really low

28.
Status Games are Everywhere!

29.
Your Turn: Another Status

30.
Transactions
(Transactional Analysis)

31.
Ego States
P C
Parent Child
A
Adult

32.
Complementary Transaction
S
R
P C
Parent Child

33.
Complementary Transaction
S
R
A A
Adult Adult

34.
Crossed Transaction
R
S
? P
A Parent
Adult

35.
Parent Types
CP NP

36.
Child Types
AC FC

37.
What goes where...
Acting as... Elicits...
Controlling Parent Adapted Child
Nurturing Parent Free Child
Adult Adult
Free Child Nurturing Parent
Adapted Child Controlling Parent

38.
Your Turn: Crossed
P CP NP CP AC
NP FC
A A A A
FC NP
C AC FC AC CP

39.
Basically...

40.
All of these Tools give you
more Choices

41.
Use Passively and Actively

42.
Where can you go from here?
There’s a wealth
of techniques out there:
you choose where
to explore next...

43.
Pierluigi Pugliese Yves Hanoulle
ConneX o
X
http://blog.connexxo.com
http://www.hanoulle.be
Bibliography here!